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Jira: Performance issue affecting some Jira cloud instances

Impact: majorStatus: resolvedStarted Resolved (1.1 h)1 updateSource: jira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 08:11 UTC to 11:21 UTC, some Jira cloud customers were experiencing performance degradation making the product unusable. Impact was mitigated by increasing RDS storage. The issue has been resolved and the service is operating normally.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON