# Jira in October 2021: incidents, uptime and changes

> Jira in October 2021: 7 incidents on its status page (2 major or critical), 99.70% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Jira’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/jira/2021/10
Last updated: 2021-11-01T00:00:00Z

- Incidents posted: 7 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 3, none 2
- Uptime (vendor-reported): 99.70% free of major/critical incidents, 98.09% free of any incident; outage time 2 h 11 min, incident time 14 h 9 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2021](https://rewindex.com/company/jira/2021/09.md) · Next: [November 2021](https://rewindex.com/company/jira/2021/11.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Missing users in quick search for 10 percent of requests in Europe](https://rewindex.com/company/jira/incidents/qql5q1s0mwgk.md) | major | 2021-10-19 10:24 UTC | 2021-10-19 11:31 UTC | 1.1 h | resolved |
| [Performance issue affecting some Jira cloud instances](https://rewindex.com/company/jira/incidents/gbwr8c5ym3dd.md) | major | 2021-10-27 11:59 UTC | 2021-10-27 13:03 UTC | 1.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Fix version field isn't showing any values](https://rewindex.com/company/jira/incidents/tf7tgjw116fx.md) | minor | 2021-10-11 14:35 UTC | 2021-10-11 16:09 UTC | 1.6 h | resolved |
| [Poor performance and timeouts when running user searches](https://rewindex.com/company/jira/incidents/cxhdtb53wx22.md) | none | 2021-10-12 00:57 UTC | 2021-10-12 00:57 UTC | 0 min | resolved |
| [Unable to send email using Automation for Jira](https://rewindex.com/company/jira/incidents/rvhpmpt53ylq.md) | minor | 2021-10-14 08:15 UTC | 2021-10-14 10:48 UTC | 2.5 h | resolved |
| [Missing users in quick search for 10 percent of requests in Europe](https://rewindex.com/company/jira/incidents/qql5q1s0mwgk.md) | major | 2021-10-19 10:24 UTC | 2021-10-19 11:31 UTC | 1.1 h | resolved |
| [Jira Software, Jira Service Management and Jira Work Management is unavailable to some customers](https://rewindex.com/company/jira/incidents/g5sp3y1v9j5b.md) | none | 2021-10-19 23:32 UTC | 2021-10-19 23:38 UTC | 6 min | resolved |
| [Performance issue affecting some Jira cloud instances](https://rewindex.com/company/jira/incidents/gbwr8c5ym3dd.md) | major | 2021-10-27 11:59 UTC | 2021-10-27 13:03 UTC | 1.1 h | resolved |
| [Delayed Email Notifications](https://rewindex.com/company/jira/incidents/xtyyqz696jxw.md) | minor | 2021-10-28 18:39 UTC | 2021-10-29 02:30 UTC | 7.8 h | resolved |

## Cite this

Jira posted 7 status incidents in October 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/jira/2021/10
- Citation: Jira, “Jira in October 2021” (2021-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2021/10 (CC BY 4.0).
- Markdown link: `[Jira: Jira in October 2021 (2021-10-01)](https://rewindex.com/company/jira/2021/10)`


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Canonical: https://rewindex.com/company/jira/2021/10 · Markdown: https://rewindex.com/company/jira/2021/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:40.660Z