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Retool: XML responses from REST queries parsing as Base64Binary rather than XML

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.retool.com (opens in new tab)

Timeline of updates

  1. resolved

    REST queries that were returning XML responses that were previously parsed as XML began being parsed as Base64Binary. We've now reverted the offending library upgrade that led to this issue and these types of XML APIs should work again normally now

From Retool’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.retool.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Retool, started 2021-10-27 13:00 UTC, resolved after 0 min, 1 update(s).

Title
XML responses from REST queries parsing as Base64Binary rather than XML
Vendor
Retool
Date
URL
https://rewindex.com/company/retool/incidents/4xjpbdsnrwds

Retool profileRecent Retool incidentsAll outages on October 27, 2021Retool in October 2021MarkdownJSON