# Retool: XML responses from REST queries parsing as Base64Binary rather than XML

> Retool status incident “XML responses from REST queries parsing as Base64Binary rather than XML” on 2021-10-27: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/retool/incidents/4xjpbdsnrwds
Last updated: 2021-10-27T13:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-10-27 13:00 UTC · Resolved: 2021-10-27 13:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.retool.com/incidents/4xjpbdsnrwds](https://status.retool.com/incidents/4xjpbdsnrwds)
- [Company: Retool](https://rewindex.com/company/retool.md)

## Timeline of updates

- **resolved** 2021-10-27 13:00 UTC: REST queries that were returning XML responses that were previously parsed as XML began being parsed as Base64Binary. We've now reverted the offending library upgrade that led to this issue and these types of XML APIs should work again normally now

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Retool, started 2021-10-27 13:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/retool/incidents/4xjpbdsnrwds
- Citation: Retool, “XML responses from REST queries parsing as Base64Binary rather than XML” (2021-10-27 13:00 UTC). Archived by Rewindex: https://rewindex.com/company/retool/incidents/4xjpbdsnrwds (CC BY 4.0).
- Markdown link: `[Retool: XML responses from REST queries parsing as Base64Binary rather than XML (2021-10-27)](https://rewindex.com/company/retool/incidents/4xjpbdsnrwds)`


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Canonical: https://rewindex.com/company/retool/incidents/4xjpbdsnrwds · Markdown: https://rewindex.com/company/retool/incidents/4xjpbdsnrwds.md · JSON: https://rewindex.com/api/v1/companies/retool/incidents/4xjpbdsnrwds · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:58:42.886Z