Outages by dayOctober 15, 2021

Outages on October 15, 2021

UTC day 2021-10-15 (Oct 15, 2021, 00:00 to Oct 15, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

27incidents started

3labelled major or critical

17vendors with a new incident

13still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 20 · No impact listed 4 · 2 maintenance

Incidents started this day 27

Vendor	Incident	Impact	Started	Resolved	Status
Lightstep (ServiceNow Cloud Observability)	Escalation notifications are not sent for new alert	Critical	02:48	03:47 (59 min)	resolved
Canva	Users seeing a 403 error message or blank screen while logging into Canva through a mobile web browser on Android	Major	12:27	Oct 17, 2021, 22:26 (2 d)	resolved
Bandwidth	Bandwidth Dashboard & 911 Dashboard Portal	Major	14:51	17:13 (2.4 h)	resolved
InfluxData (InfluxDB Cloud)	InfluxQL query errors in EU-Central-1 region	Minor	04:46	05:41 (55 min)	resolved
Scaleway	[DC3] Electrical equipment	Minor	09:44	09:57 (13 min)	resolved
Sinch	Site EU1 - Degradation	Minor	09:58	10:35 (37 min)	resolved
Help Scout	Outbound email delays	Minor	12:00	12:43 (43 min)	resolved
Bandwidth	On Net Port Activation Delays	Minor	12:46	20:27 (7.7 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-33958	Minor	15:50	20:51 (5.0 h)	resolved
ActiveCampaign	Unable to Create Campaigns	Minor	15:55	17:34 (1.6 h)	resolved
Datadog	Events Processing Delayed	Minor	16:12	17:43 (1.5 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential delay in delivery towards Mexico \| TT# MNOC-33959	Minor	16:46	19:33 (2.8 h)	resolved
Plivo	Delivery delay on Inbound/outbound tollfree MMS towards US phone numbers	Minor	16:48	20:00 (3.2 h)	resolved
Twilio	SMS Delivery Delays to Mexico - Telcel and AT&T	Minor	16:58	19:42 (2.7 h)	resolved
Sinch	Delivery degradation - AT&T US	Minor	17:14	20:21 (3.1 h)	resolved
Substack	Publisher dashboards are unavailable	Minor	17:16	20:30 (3.2 h)	resolved
Courier	Partial outage - Segment destination processing	Minor	17:25	19:32 (2.1 h)	resolved
Sinch	Delivery Issues Mexico - Telcel	Minor	18:09	18:44 (35 min)	resolved
Dropbox	Some features are not working correctly across Dropbox	Minor	18:49	19:52 (1.1 h)	resolved
Twilio	SMS Delivery Delays to Nigeria Glo	Minor	19:02	21:55 (2.9 h)	resolved
Sinch	Delivery degradation - C-Spire US	Minor	19:51	Oct 16, 2021, 04:00 (8.2 h)	resolved
Twilio	Paypal Payments Failing for Account Payments	Minor	22:37	Oct 16, 2021, 01:40 (3.0 h)	resolved
Twilio	SMS Delivery Failures to BH Mobile in Bosnia and Herzegovina Over Numeric Sender IDs	Minor	23:56	Oct 17, 2021, 10:38 (35 h)	resolved
Contentful	Errors on CMA	No impact listed	09:16	09:52 (36 min)	resolved
Snyk	Lost data in the Kubernetes integration	No impact listed	15:42	15:46 (4 min)	resolved
Heap	Temporary Data Latency	No impact listed	17:54	23:29 (5.6 h)	resolved
Twilio	Outdated Taskrouter Data in the RTA Feed	No impact listed	19:12	19:28 (16 min)	resolved

Still open from earlier days 13

Vendor	Incident	Impact	Started	Resolved	Status
Smartsheet	Dashboards inaccessible	Major	Oct 14, 2021, 23:35	02:17 (2.7 h)	resolved
Scaleway	[Webhosting] Email filters	Minor	Oct 12, 2021, 15:14	Oct 18, 2021, 07:17 (6 d)	resolved
Twilio	Delayed Billed Amount Reporting For Programmable Wireless Usage API	Minor	Oct 14, 2021, 07:55	00:16 (16 h)	resolved
Sinch	Performance degradation - Norway - Telia	Minor	Oct 14, 2021, 09:15	Oct 20, 2021, 17:13 (6 d)	resolved
Twilio	SMS Delivery Failures to NTT DoCoMo Network in Japan	Minor	Oct 14, 2021, 09:37	01:38 (16 h)	resolved
Heap	Temporary data latency	Minor	Oct 14, 2021, 18:32	03:58 (9.4 h)	resolved
Plivo	Call failures on inbound voice towards Brazil phone numbers in Sao Paulo.	Minor	Oct 14, 2021, 18:46	17:51 (23 h)	resolved
Twilio	SMS Delivery Delays to Inland Telco USA Using Subset of Short Codes	Minor	Oct 14, 2021, 18:57	Oct 16, 2021, 00:50 (30 h)	resolved
New Relic	Logging UI Irregularities for US Region	Minor	Oct 14, 2021, 19:30	03:42 (8.2 h)	resolved
Bandwidth	Intermittent Voice Quality Incident	Minor	Oct 14, 2021, 20:47	17:20 (21 h)	resolved
Plivo	Call failures on inbound voice towards the US and Canada phone numbers	Minor	Oct 14, 2021, 21:19	17:22 (20 h)	resolved
Confluent	Delays in api-key creation and deletion	Minor	Oct 14, 2021, 22:35	00:21 (1.8 h)	resolved
Snyk	Inconsistencies in data in Snyk reporting function.	No impact listed	Oct 8, 2021, 16:12	Oct 27, 2021, 14:42 (19 d)	resolved

Maintenance 2

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Vietnam SMS Carrier Maintenance - Mobifone	Maintenance	16:00	21:00 (5.0 h)	resolved
DNSimple	[Scheduled] Website and API maintenance	Maintenance	18:02	19:13 (1.2 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Lightstep (ServiceNow Cloud Observability), Canva, Bandwidth, InfluxData (InfluxDB Cloud), Scaleway, Sinch, Help Scout, ActiveCampaign, Datadog, Plivo, Twilio, Substack.

Cite this

27 vendor-reported incidents started on 2021-10-15 (UTC) across 17 vendors, 3 labelled major or critical by the vendor.

Title: Outages on October 15, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-10-15 00:00 UTC
URL: https://rewindex.com/outages/2021-10-15

All days Outage events Markdown