CompaniesLightstep (ServiceNow Cloud Observability)Monthly reportsOctober 2021
Lightstep (ServiceNow Cloud Observability) in October 2021: incidents, uptime and changes
Vendor-reported outage time 1 h 33 min, incident time 7 h 57 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 1 · Minor 3 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Escalation notifications are not sent for new alert | Critical | 59 min | resolved | 10-15 | |
| Errors Assembling Traces | Major | 34 min | resolved | 10-20 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Streams data is delayed | Minor | 14 min | resolved | 10-01 | |
| Increased error rate ingesting data into Lightstep | No impact listed | 29 min | resolved | 10-04 | |
| intermittent statistics lag | Minor | 5.0 h | resolved | 10-05 | |
| Increased metric query latency for some customers | Minor | 1.2 h | resolved | 10-20 |
Cite this
Lightstep (ServiceNow Cloud Observability) posted 6 status incidents in October 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Lightstep (ServiceNow Cloud Observability) in October 2021
- Vendor
- Lightstep (ServiceNow Cloud Observability)
- Date
- URL
- https://rewindex.com/company/lightstep/2021/10
All Lightstep (ServiceNow Cloud Observability) monthsRecent incidentsMarkdown