# Outages on October 15, 2021 (UTC)

> 27 incidents started on October 15, 2021 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Lightstep (ServiceNow Cloud Observability), Canva, Bandwidth); 13 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-10-15
Last updated: 2021-10-17T22:26:00Z

- Incidents started: 27 (major/critical: 3, other: 24) across 17 vendors
- Still open from earlier days: 13 · Maintenance windows: 2 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 20, none 4
- Previous day with incidents: [2021-10-14](https://rewindex.com/outages/2021-10-14.md) · Next: [2021-10-16](https://rewindex.com/outages/2021-10-16.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Escalation notifications are not sent for new alert](https://rewindex.com/company/lightstep/incidents/hymwxdjtgv7t.md) | critical | 2021-10-15 02:48 UTC | 2021-10-15 03:47 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Users seeing a 403 error message or blank screen while logging into Canva through a mobile web browser on Android](https://rewindex.com/company/canva/incidents/4bmg1hqxbdxz.md) | major | 2021-10-15 12:27 UTC | 2021-10-17 22:26 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Dashboard & 911 Dashboard Portal](https://rewindex.com/company/bandwidth/incidents/xly4w2m5n68v.md) | major | 2021-10-15 14:51 UTC | 2021-10-15 17:13 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [InfluxQL query errors in EU-Central-1 region](https://rewindex.com/company/influxdata/incidents/1w00pkncw0rf.md) | minor | 2021-10-15 04:46 UTC | 2021-10-15 05:41 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC3\] Electrical equipment](https://rewindex.com/company/scaleway/incidents/1njyyg1lfml2.md) | minor | 2021-10-15 09:44 UTC | 2021-10-15 09:57 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Site EU1 - Degradation](https://rewindex.com/company/sinch/incidents/8gzgssdj112w.md) | minor | 2021-10-15 09:58 UTC | 2021-10-15 10:35 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Outbound email delays](https://rewindex.com/company/help-scout/incidents/2vncj4mg05kd.md) | minor | 2021-10-15 12:00 UTC | 2021-10-15 12:43 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [On Net Port Activation Delays](https://rewindex.com/company/bandwidth/incidents/9fyr4sznrh0c.md) | minor | 2021-10-15 12:46 UTC | 2021-10-15 20:27 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-33958](https://rewindex.com/company/sinch/incidents/p5nbnd2kdf4l.md) | minor | 2021-10-15 15:50 UTC | 2021-10-15 20:51 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Unable to Create Campaigns](https://rewindex.com/company/activecampaign/incidents/h0sz2hcg6vj2.md) | minor | 2021-10-15 15:55 UTC | 2021-10-15 17:34 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Events Processing Delayed](https://rewindex.com/company/datadog/incidents/hx8cq1bkdd07.md) | minor | 2021-10-15 16:12 UTC | 2021-10-15 17:43 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Potential delay in delivery towards Mexico \| TT\# MNOC-33959](https://rewindex.com/company/sinch/incidents/njmr4w7h0z65.md) | minor | 2021-10-15 16:46 UTC | 2021-10-15 19:33 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on Inbound/outbound tollfree MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/xdypl4pq78k4.md) | minor | 2021-10-15 16:48 UTC | 2021-10-15 20:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Mexico - Telcel and AT&T](https://rewindex.com/company/twilio/incidents/c65q416vk36m.md) | minor | 2021-10-15 16:58 UTC | 2021-10-15 19:42 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery degradation - AT&T US](https://rewindex.com/company/sinch/incidents/vwv51kplcb18.md) | minor | 2021-10-15 17:14 UTC | 2021-10-15 20:21 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Publisher dashboards are unavailable](https://rewindex.com/company/substack/incidents/2ygctcf35zrl.md) | minor | 2021-10-15 17:16 UTC | 2021-10-15 20:30 UTC | resolved |
| [Courier](https://rewindex.com/company/courier.md) | [Partial outage - Segment destination processing](https://rewindex.com/company/courier/incidents/7gtc4c8f01kz.md) | minor | 2021-10-15 17:25 UTC | 2021-10-15 19:32 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issues Mexico - Telcel](https://rewindex.com/company/sinch/incidents/902hcqclqs42.md) | minor | 2021-10-15 18:09 UTC | 2021-10-15 18:44 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Some features are not working correctly across Dropbox](https://rewindex.com/company/dropbox/incidents/prbknb98xth6.md) | minor | 2021-10-15 18:49 UTC | 2021-10-15 19:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Nigeria Glo](https://rewindex.com/company/twilio/incidents/yk47vkhgjxm2.md) | minor | 2021-10-15 19:02 UTC | 2021-10-15 21:55 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery degradation - C-Spire US](https://rewindex.com/company/sinch/incidents/0rgk45rs35zt.md) | minor | 2021-10-15 19:51 UTC | 2021-10-16 04:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Paypal Payments Failing for Account Payments](https://rewindex.com/company/twilio/incidents/55w9t6x3ds25.md) | minor | 2021-10-15 22:37 UTC | 2021-10-16 01:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to BH Mobile in Bosnia and Herzegovina Over Numeric Sender IDs](https://rewindex.com/company/twilio/incidents/cbt06f8ldfvk.md) | minor | 2021-10-15 23:56 UTC | 2021-10-17 10:38 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Errors on CMA](https://rewindex.com/company/contentful/incidents/vhl7xjjv4hz3.md) | none | 2021-10-15 09:16 UTC | 2021-10-15 09:52 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Lost data in the Kubernetes integration](https://rewindex.com/company/snyk/incidents/5wttmh0x9b8w.md) | none | 2021-10-15 15:42 UTC | 2021-10-15 15:46 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/26r9629s75b3.md) | none | 2021-10-15 17:54 UTC | 2021-10-15 23:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outdated Taskrouter Data in the RTA Feed](https://rewindex.com/company/twilio/incidents/x4p5jy58dr4q.md) | none | 2021-10-15 19:12 UTC | 2021-10-15 19:28 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Dashboards inaccessible](https://rewindex.com/company/smartsheet/incidents/xmfrcl469wqg.md) | major | 2021-10-14 23:35 UTC | 2021-10-15 02:17 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Email filters](https://rewindex.com/company/scaleway/incidents/knnl9s4fc8xf.md) | minor | 2021-10-12 15:14 UTC | 2021-10-18 07:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delayed Billed Amount Reporting For Programmable Wireless Usage API](https://rewindex.com/company/twilio/incidents/78kcspy23257.md) | minor | 2021-10-14 07:55 UTC | 2021-10-15 00:16 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Performance degradation - Norway - Telia](https://rewindex.com/company/sinch/incidents/vl45fzb87f3c.md) | minor | 2021-10-14 09:15 UTC | 2021-10-20 17:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to NTT DoCoMo Network in Japan](https://rewindex.com/company/twilio/incidents/x1m4tpjfdp2j.md) | minor | 2021-10-14 09:37 UTC | 2021-10-15 01:38 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary data latency](https://rewindex.com/company/heap/incidents/jp93fwgbkq0t.md) | minor | 2021-10-14 18:32 UTC | 2021-10-15 03:58 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Brazil phone numbers in Sao Paulo.](https://rewindex.com/company/plivo/incidents/0v20rp4fb3y1.md) | minor | 2021-10-14 18:46 UTC | 2021-10-15 17:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Inland Telco USA Using Subset of Short Codes](https://rewindex.com/company/twilio/incidents/hnnqpqjbsttj.md) | minor | 2021-10-14 18:57 UTC | 2021-10-16 00:50 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Logging UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/y7wfv7ly0yc4.md) | minor | 2021-10-14 19:30 UTC | 2021-10-15 03:42 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Intermittent Voice Quality Incident](https://rewindex.com/company/bandwidth/incidents/2l3zf768q27k.md) | minor | 2021-10-14 20:47 UTC | 2021-10-15 17:20 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/fxyp0f7dgmpl.md) | minor | 2021-10-14 21:19 UTC | 2021-10-15 17:22 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Delays in api-key creation and deletion](https://rewindex.com/company/confluent/incidents/df7w0glzm5lr.md) | minor | 2021-10-14 22:35 UTC | 2021-10-15 00:21 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Inconsistencies in data in Snyk reporting function.](https://rewindex.com/company/snyk/incidents/m013w2zb5fy3.md) | none | 2021-10-08 16:12 UTC | 2021-10-27 14:42 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Vietnam SMS Carrier Maintenance - Mobifone](https://rewindex.com/company/twilio/incidents/j9k4sdzjl4cb.md) | maintenance | 2021-10-15 16:00 UTC | 2021-10-15 21:00 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [\[Scheduled\] Website and API maintenance](https://rewindex.com/company/dnsimple/incidents/pzvszdcvxswc.md) | maintenance | 2021-10-15 18:02 UTC | 2021-10-15 19:13 UTC | resolved |

## Cite this

27 vendor-reported incidents started on 2021-10-15 (UTC) across 17 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-10-15
- Citation: Rewindex daily outage roundup, “Outages on October 15, 2021” (2021-10-15 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-10-15 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 15, 2021 (2021-10-15)](https://rewindex.com/outages/2021-10-15)`


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Canonical: https://rewindex.com/outages/2021-10-15 · Markdown: https://rewindex.com/outages/2021-10-15.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:56:01.082Z