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CompaniesBandwidthMonthly reportsOctober 2021

Bandwidth in October 2021: incidents, uptime and changes

27incidents posted
7labelled major or critical
85.90%free of major/critical
66.78%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4.4 days, incident time 10.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 5 · Minor 13 · No impact listed 7

Major and critical incidents 7

IncidentImpactStartedDurationStatusDay
Bandwidth Local Market Impairment - LATA:420 (Asheville, NC)Critical16 hresolved10-17
BWI Portal DowntimeCritical2.7 hresolved10-28
Off-Net Porting DelaysMajor3 dresolved10-04
Inbound Toll Free IncidentMajor2.2 hresolved10-07
Bandwidth Local Market Impairment - LATA 562 Beaumont, TX.Major8.9 hresolved10-07
Bandwidth Dashboard & 911 Dashboard PortalMajor2.4 hresolved10-15
Bandwidth Local Market Impairment - 568 (Harlingen, TX)Major17 hresolved10-22

Other incidents 20

IncidentImpactStartedDurationStatusDay
Bandwidth Local Market Impairment - 350 - Appleton, WINo impact listed20 hresolved10-01
Bandwidth International Network IncidentMinor2 dresolved10-04
Bandwidth Local Market Impairment - LATA - 446 - Macon, GANo impact listed2.8 hresolved10-04
Automatic Account Refill IncidentMinor48 minresolved10-05
Phone Support IncidentMinor1.3 hresolved10-07
On-Net Porting DelaysMinor21 minresolved10-12
Port Forwarding DelaysMinor8.0 hresolved10-13
9-1-1 Dashboard Portal IncidentNo impact listed0 minresolved10-13
Bandwidth International (fka Voxbone) Portal IncidentNo impact listed0 minresolved10-13
Voice Connectivity IncidentNo impact listed0 minresolved10-13
Port Order Activation DelaysMinor4.9 hresolved10-14
Intermittent Voice Quality IncidentMinor21 hresolved10-14
On Net Port Activation DelaysMinor7.7 hresolved10-15
Bandwidth Dashboard API IncidentMinor1.0 hresolved10-19
Bandwidth Dashboard IncidentNo impact listed54 minresolved10-20
Outbound Canada CallsMinor4.5 hresolved10-21
Dashboard DelaysMinor3.3 hresolved10-25
Toll Free SMS Delivery DelaysMinor3.3 hresolved10-27
Possible Phone Support DowntimeMinor3.9 hresolved10-27
Dashboard DowntimeNo impact listed3.8 hresolved10-27

Maintenance 35

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Bandwidth posted 27 status incidents in October 2021 (7 major or critical); 0 price changes and 0 notable page changes observed.

Title
Bandwidth in October 2021
Vendor
Bandwidth
Date
URL
https://rewindex.com/company/bandwidth/2021/10

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