# Bandwidth in October 2021: incidents, uptime and changes

> Bandwidth in October 2021: 27 incidents on its status page (7 major or critical), 85.90% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2021/10
Last updated: 2021-11-01T00:00:00Z

- Incidents posted: 27 (major/critical: 7) · Maintenance: 35
- By vendor impact label: critical 2, major 5, minor 13, none 7
- Uptime (vendor-reported): 85.90% free of major/critical incidents, 66.78% free of any incident; outage time 4.4 days, incident time 10.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2021](https://rewindex.com/company/bandwidth/2021/09.md) · Next: [November 2021](https://rewindex.com/company/bandwidth/2021/11.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment - LATA:420 (Asheville, NC)](https://rewindex.com/company/bandwidth/incidents/ytp64qnjys4f.md) | critical | 2021-10-17 17:18 UTC | 2021-10-18 09:45 UTC | 16 h | resolved |
| [BWI Portal Downtime](https://rewindex.com/company/bandwidth/incidents/m6z7xwcwdtzs.md) | critical | 2021-10-28 15:35 UTC | 2021-10-28 18:16 UTC | 2.7 h | resolved |
| [Off-Net Porting Delays](https://rewindex.com/company/bandwidth/incidents/gwhrkx5n4jlc.md) | major | 2021-10-04 19:48 UTC | 2021-10-07 14:37 UTC | 3 d | resolved |
| [Inbound Toll Free Incident](https://rewindex.com/company/bandwidth/incidents/hjjv0v9lwsh7.md) | major | 2021-10-07 01:40 UTC | 2021-10-07 03:51 UTC | 2.2 h | resolved |
| [Bandwidth Local Market Impairment - LATA 562 Beaumont, TX.](https://rewindex.com/company/bandwidth/incidents/gk16849nm9d9.md) | major | 2021-10-07 05:33 UTC | 2021-10-07 14:28 UTC | 8.9 h | resolved |
| [Bandwidth Dashboard & 911 Dashboard Portal](https://rewindex.com/company/bandwidth/incidents/xly4w2m5n68v.md) | major | 2021-10-15 14:51 UTC | 2021-10-15 17:13 UTC | 2.4 h | resolved |
| [Bandwidth Local Market Impairment - 568 (Harlingen, TX)](https://rewindex.com/company/bandwidth/incidents/y2ghzyfhn0kz.md) | major | 2021-10-22 19:09 UTC | 2021-10-23 11:40 UTC | 17 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment - 350 - Appleton, WI](https://rewindex.com/company/bandwidth/incidents/lffk7wf2ygq4.md) | none | 2021-10-01 18:15 UTC | 2021-10-02 13:57 UTC | 20 h | resolved |
| [Bandwidth International Network Incident](https://rewindex.com/company/bandwidth/incidents/k6hw20qz14tb.md) | minor | 2021-10-04 16:15 UTC | 2021-10-06 17:27 UTC | 2 d | resolved |
| [Bandwidth Local Market Impairment - LATA - 446 - Macon, GA](https://rewindex.com/company/bandwidth/incidents/x1x7cvhppykw.md) | none | 2021-10-04 17:41 UTC | 2021-10-04 20:27 UTC | 2.8 h | resolved |
| [Off-Net Porting Delays](https://rewindex.com/company/bandwidth/incidents/gwhrkx5n4jlc.md) | major | 2021-10-04 19:48 UTC | 2021-10-07 14:37 UTC | 3 d | resolved |
| [Automatic Account Refill Incident](https://rewindex.com/company/bandwidth/incidents/m6s7w5q2q3yg.md) | minor | 2021-10-05 12:04 UTC | 2021-10-05 12:52 UTC | 48 min | resolved |
| [Inbound Toll Free Incident](https://rewindex.com/company/bandwidth/incidents/hjjv0v9lwsh7.md) | major | 2021-10-07 01:40 UTC | 2021-10-07 03:51 UTC | 2.2 h | resolved |
| [Phone Support Incident](https://rewindex.com/company/bandwidth/incidents/1j44r3jqsb3c.md) | minor | 2021-10-07 02:32 UTC | 2021-10-07 03:48 UTC | 1.3 h | resolved |
| [Bandwidth Local Market Impairment - LATA 562 Beaumont, TX.](https://rewindex.com/company/bandwidth/incidents/gk16849nm9d9.md) | major | 2021-10-07 05:33 UTC | 2021-10-07 14:28 UTC | 8.9 h | resolved |
| [On-Net Porting Delays](https://rewindex.com/company/bandwidth/incidents/thjw50w0jzx4.md) | minor | 2021-10-12 16:06 UTC | 2021-10-12 16:27 UTC | 21 min | resolved |
| [Port Forwarding Delays](https://rewindex.com/company/bandwidth/incidents/qwg70nw9vg83.md) | minor | 2021-10-13 13:23 UTC | 2021-10-13 21:24 UTC | 8.0 h | resolved |
| [9-1-1 Dashboard Portal Incident](https://rewindex.com/company/bandwidth/incidents/f1qvl8tyh4g4.md) | none | 2021-10-13 14:30 UTC | 2021-10-13 14:30 UTC | 0 min | resolved |
| [Bandwidth International (fka Voxbone) Portal Incident](https://rewindex.com/company/bandwidth/incidents/7fb55l4x725b.md) | none | 2021-10-13 14:30 UTC | 2021-10-13 14:30 UTC | 0 min | resolved |
| [Voice Connectivity Incident](https://rewindex.com/company/bandwidth/incidents/gl0hh1ccldm2.md) | none | 2021-10-13 15:00 UTC | 2021-10-13 15:00 UTC | 0 min | resolved |
| [Port Order Activation Delays](https://rewindex.com/company/bandwidth/incidents/rn3y1ln5w3t5.md) | minor | 2021-10-14 15:24 UTC | 2021-10-14 20:16 UTC | 4.9 h | resolved |
| [Intermittent Voice Quality Incident](https://rewindex.com/company/bandwidth/incidents/2l3zf768q27k.md) | minor | 2021-10-14 20:47 UTC | 2021-10-15 17:20 UTC | 21 h | resolved |
| [On Net Port Activation Delays](https://rewindex.com/company/bandwidth/incidents/9fyr4sznrh0c.md) | minor | 2021-10-15 12:46 UTC | 2021-10-15 20:27 UTC | 7.7 h | resolved |
| [Bandwidth Dashboard & 911 Dashboard Portal](https://rewindex.com/company/bandwidth/incidents/xly4w2m5n68v.md) | major | 2021-10-15 14:51 UTC | 2021-10-15 17:13 UTC | 2.4 h | resolved |
| [Bandwidth Local Market Impairment - LATA:420 (Asheville, NC)](https://rewindex.com/company/bandwidth/incidents/ytp64qnjys4f.md) | critical | 2021-10-17 17:18 UTC | 2021-10-18 09:45 UTC | 16 h | resolved |
| [Bandwidth Dashboard API Incident](https://rewindex.com/company/bandwidth/incidents/lsp8yx0sw007.md) | minor | 2021-10-19 13:51 UTC | 2021-10-19 14:53 UTC | 1.0 h | resolved |
| [Bandwidth Dashboard Incident](https://rewindex.com/company/bandwidth/incidents/ymnlxbxl6g9l.md) | none | 2021-10-20 01:32 UTC | 2021-10-20 02:26 UTC | 54 min | resolved |
| [Outbound Canada Calls](https://rewindex.com/company/bandwidth/incidents/fstlstt164gl.md) | minor | 2021-10-21 19:24 UTC | 2021-10-21 23:51 UTC | 4.5 h | resolved |
| [Bandwidth Local Market Impairment - 568 (Harlingen, TX)](https://rewindex.com/company/bandwidth/incidents/y2ghzyfhn0kz.md) | major | 2021-10-22 19:09 UTC | 2021-10-23 11:40 UTC | 17 h | resolved |
| [Dashboard Delays](https://rewindex.com/company/bandwidth/incidents/13l99svnltjv.md) | minor | 2021-10-25 16:08 UTC | 2021-10-25 19:27 UTC | 3.3 h | resolved |
| [Toll Free SMS Delivery Delays](https://rewindex.com/company/bandwidth/incidents/l645fdj9b6d5.md) | minor | 2021-10-27 14:30 UTC | 2021-10-27 17:47 UTC | 3.3 h | resolved |
| [Possible Phone Support Downtime](https://rewindex.com/company/bandwidth/incidents/mm9bypbh9bm0.md) | minor | 2021-10-27 19:27 UTC | 2021-10-27 23:20 UTC | 3.9 h | resolved |
| [Dashboard Downtime](https://rewindex.com/company/bandwidth/incidents/fw2xymvt9qn4.md) | none | 2021-10-27 19:34 UTC | 2021-10-27 23:19 UTC | 3.8 h | resolved |
| [BWI Portal Downtime](https://rewindex.com/company/bandwidth/incidents/m6z7xwcwdtzs.md) | critical | 2021-10-28 15:35 UTC | 2021-10-28 18:16 UTC | 2.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/yqyvb1n16hq6.md) | maintenance | 2021-10-01 04:01 UTC | 2021-10-01 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/6gbkpznjn319.md) | maintenance | 2021-10-06 03:02 UTC | 2021-10-06 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/p3ltks3gvgrx.md) | maintenance | 2021-10-06 04:00 UTC | 2021-10-06 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/r8m1y70wc70m.md) | maintenance | 2021-10-07 03:04 UTC | 2021-10-07 07:00 UTC | 3.9 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 640 - Sioux Falls, SD](https://rewindex.com/company/bandwidth/incidents/khdw9btq3w8m.md) | maintenance | 2021-10-07 05:00 UTC | 2021-10-07 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/c0kj88069zjv.md) | maintenance | 2021-10-08 04:00 UTC | 2021-10-08 05:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/b3ljnwcxmmzg.md) | maintenance | 2021-10-08 04:01 UTC | 2021-10-08 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/086fm4qjm0x8.md) | maintenance | 2021-10-12 04:02 UTC | 2021-10-12 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/dv3zq0jldbgd.md) | maintenance | 2021-10-13 03:02 UTC | 2021-10-13 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 428 - Wilmington, NC](https://rewindex.com/company/bandwidth/incidents/kyv2yvwwg7hz.md) | maintenance | 2021-10-13 04:03 UTC | 2021-10-13 10:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/n4t3sqbbsbs0.md) | maintenance | 2021-10-13 04:03 UTC | 2021-10-13 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/9fn1h46yttb6.md) | maintenance | 2021-10-14 03:01 UTC | 2021-10-14 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/k62ywpp79gsx.md) | maintenance | 2021-10-14 04:01 UTC | 2021-10-14 08:32 UTC | 4.5 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 420 - Asheville, NC](https://rewindex.com/company/bandwidth/incidents/2wxzvzwf8vvb.md) | maintenance | 2021-10-17 12:02 UTC | 2021-10-17 21:02 UTC | 9.0 h | resolved |
| [\[Scheduled\] Urgent Network Maintenance, Voice](https://rewindex.com/company/bandwidth/incidents/zy2n17sy7wzb.md) | maintenance | 2021-10-17 21:01 UTC | 2021-10-18 00:16 UTC | 3.3 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/nwqhlr0g1llp.md) | maintenance | 2021-10-19 04:04 UTC | 2021-10-19 11:00 UTC | 6.9 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/p5c78m0c2s2v.md) | maintenance | 2021-10-20 03:00 UTC | 2021-10-20 05:02 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/n9k5bvf5wf74.md) | maintenance | 2021-10-20 04:00 UTC | 2021-10-20 11:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/rf1n8vygc13k.md) | maintenance | 2021-10-20 16:00 UTC | 2021-10-20 22:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/fxbblbnl7z2g.md) | maintenance | 2021-10-21 03:03 UTC | 2021-10-21 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/qn0xhq3p0732.md) | maintenance | 2021-10-22 03:02 UTC | 2021-10-22 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/csn5mcr6kny2.md) | maintenance | 2021-10-22 04:00 UTC | 2021-10-22 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] MMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/n30q651rj1zz.md) | maintenance | 2021-10-25 04:01 UTC | 2021-10-25 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/gcmhw4jgb084.md) | maintenance | 2021-10-25 05:06 UTC | 2021-10-25 09:00 UTC | 3.9 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/x6ryy6n3g84p.md) | maintenance | 2021-10-26 07:04 UTC | 2021-10-26 10:30 UTC | 3.4 h | resolved |
| [\[Scheduled\] MMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/026c5sswsrg0.md) | maintenance | 2021-10-27 04:01 UTC | 2021-10-27 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/wrdvlhcp0tdw.md) | maintenance | 2021-10-27 04:02 UTC | 2021-10-27 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/05gmy44gllvm.md) | maintenance | 2021-10-27 04:02 UTC | 2021-10-27 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 640 - Sioux Falls, SD](https://rewindex.com/company/bandwidth/incidents/k8lq0mmd225x.md) | maintenance | 2021-10-27 05:00 UTC | 2021-10-27 09:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/ys85g8lvzlp1.md) | maintenance | 2021-10-27 12:00 UTC | 2021-10-27 22:00 UTC | 10 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS/MMS](https://rewindex.com/company/bandwidth/incidents/dq6tq7r9knf7.md) | maintenance | 2021-10-28 03:01 UTC | 2021-10-28 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/wtdxt0wxdtqx.md) | maintenance | 2021-10-28 04:01 UTC | 2021-10-28 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/2dhn7z1b5wft.md) | maintenance | 2021-10-29 04:01 UTC | 2021-10-29 09:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/k6rchg2z2mzt.md) | maintenance | 2021-10-29 05:00 UTC | 2021-10-29 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/z47x0dts2z1j.md) | maintenance | 2021-10-30 23:00 UTC | 2021-10-31 08:00 UTC | 9.0 h | resolved |

## Cite this

Bandwidth posted 27 status incidents in October 2021 (7 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2021/10
- Citation: Bandwidth, “Bandwidth in October 2021” (2021-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2021/10 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in October 2021 (2021-10-01)](https://rewindex.com/company/bandwidth/2021/10)`


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Canonical: https://rewindex.com/company/bandwidth/2021/10 · Markdown: https://rewindex.com/company/bandwidth/2021/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:18:50.153Z