# Scaleway in October 2021: incidents, uptime and changes

> Scaleway in October 2021: 23 incidents on its status page (4 major or critical), 55.74% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2021/10
Last updated: 2021-11-04T10:49:00Z

- Incidents posted: 23 (major/critical: 4) · Maintenance: 10
- By vendor impact label: major 4, minor 17, none 2
- Uptime (vendor-reported): 55.74% free of major/critical incidents, 0.13% free of any incident; outage time 13.7 days, incident time 31.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2021](https://rewindex.com/company/scaleway/2021/09.md) · Next: [November 2021](https://rewindex.com/company/scaleway/2021/11.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[SAN\] san-dc2-9.rpn.online.net connectivity issue](https://rewindex.com/company/scaleway/incidents/k7qkx705s4j3.md) | major | 2021-10-13 07:45 UTC | 2021-10-13 09:16 UTC | 1.5 h | resolved |
| [\[Webhosting/Dedibox\] Blacklisted SMTP IP address](https://rewindex.com/company/scaleway/incidents/ypkwbrdwnd9m.md) | major | 2021-10-18 08:17 UTC | 2021-11-03 14:44 UTC | 16 d | resolved |
| [\[Webhosting\] Platform 52 DNS issues](https://rewindex.com/company/scaleway/incidents/5n8jtxt1zz8t.md) | major | 2021-10-22 12:53 UTC | 2021-10-27 08:21 UTC | 5 d | resolved |
| [\[Webhosting\] cPanel platform issue](https://rewindex.com/company/scaleway/incidents/cfq20wmpzfwt.md) | major | 2021-10-27 07:49 UTC | 2021-11-02 11:20 UTC | 6 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[DC3\] Private switch issue in DC3 Room 31 Rack E11](https://rewindex.com/company/scaleway/incidents/20w0fn9vf4v9.md) | minor | 2021-10-01 05:19 UTC | 2021-10-01 08:42 UTC | 3.4 h | resolved |
| [\[Billing\] Telemetries issue](https://rewindex.com/company/scaleway/incidents/0qrg7r4y782c.md) | minor | 2021-10-01 17:14 UTC | 2021-10-10 09:10 UTC | 9 d | resolved |
| [\[Hosting\] Platform 18 PHP issue](https://rewindex.com/company/scaleway/incidents/x1j0yj5xk2w7.md) | minor | 2021-10-02 12:29 UTC | 2021-10-07 09:27 UTC | 5 d | resolved |
| [\[DBaaS\] RDB tasks problem](https://rewindex.com/company/scaleway/incidents/qm6r2z714mkw.md) | minor | 2021-10-03 13:25 UTC | 2021-10-04 12:56 UTC | 24 h | resolved |
| [\[DC5\] Private switch issue in DC5 Room 1 Rack A50](https://rewindex.com/company/scaleway/incidents/x27ntt32477r.md) | minor | 2021-10-05 07:42 UTC | 2021-10-05 07:48 UTC | 6 min | resolved |
| [\[Registry\] Service API in WAW1 is unavailable](https://rewindex.com/company/scaleway/incidents/gpz152nwzmbz.md) | minor | 2021-10-05 16:59 UTC | 2021-10-07 09:25 UTC | 40 h | resolved |
| [\[Elements\] Payment cards addition issues](https://rewindex.com/company/scaleway/incidents/074x2b2d8x01.md) | minor | 2021-10-07 08:49 UTC | 2021-10-07 09:21 UTC | 32 min | resolved |
| [\[Webhosting\] Platform \#44 instabilities](https://rewindex.com/company/scaleway/incidents/kg0q7tjvp1v1.md) | minor | 2021-10-07 14:09 UTC | 2021-10-12 15:16 UTC | 5 d | resolved |
| [\[Instance\] Hypervisor issue](https://rewindex.com/company/scaleway/incidents/0w8wx7l22lpr.md) | minor | 2021-10-10 09:07 UTC | 2021-10-10 10:04 UTC | 57 min | resolved |
| [\[Account\] KYC Verification issue](https://rewindex.com/company/scaleway/incidents/4k7zlkqrfs89.md) | minor | 2021-10-11 12:03 UTC | 2021-10-13 09:40 UTC | 46 h | resolved |
| [\[DC5\] Router issue in DC5](https://rewindex.com/company/scaleway/incidents/l765g5jytqpg.md) | minor | 2021-10-11 13:44 UTC | 2021-10-12 10:18 UTC | 21 h | resolved |
| [\[Webhosting\] Email filters](https://rewindex.com/company/scaleway/incidents/knnl9s4fc8xf.md) | minor | 2021-10-12 15:14 UTC | 2021-10-18 07:17 UTC | 6 d | resolved |
| [\[SAN\] san-dc2-9.rpn.online.net connectivity issue](https://rewindex.com/company/scaleway/incidents/k7qkx705s4j3.md) | major | 2021-10-13 07:45 UTC | 2021-10-13 09:16 UTC | 1.5 h | resolved |
| [\[DC3\] Electrical equipment](https://rewindex.com/company/scaleway/incidents/1njyyg1lfml2.md) | minor | 2021-10-15 09:44 UTC | 2021-10-15 09:57 UTC | 13 min | resolved |
| [\[Webhosting/Dedibox\] Blacklisted SMTP IP address](https://rewindex.com/company/scaleway/incidents/ypkwbrdwnd9m.md) | major | 2021-10-18 08:17 UTC | 2021-11-03 14:44 UTC | 16 d | resolved |
| [PAR1 actions stuck](https://rewindex.com/company/scaleway/incidents/g2glwtzwh2rk.md) | none | 2021-10-18 18:11 UTC | 2021-10-18 19:44 UTC | 1.6 h | resolved |
| [\[Webhosting\] Webmail issues](https://rewindex.com/company/scaleway/incidents/p525w1tqsh7l.md) | minor | 2021-10-19 10:40 UTC | 2021-10-21 08:04 UTC | 45 h | resolved |
| [\[RPN-SAN\] san-hdd-15.rpn.online.net](https://rewindex.com/company/scaleway/incidents/9950vhw0v80r.md) | none | 2021-10-21 13:00 UTC | 2021-10-21 13:00 UTC | 0 min | resolved |
| [\[Webhosting\] Platform 52 DNS issues](https://rewindex.com/company/scaleway/incidents/5n8jtxt1zz8t.md) | major | 2021-10-22 12:53 UTC | 2021-10-27 08:21 UTC | 5 d | resolved |
| [\[Dedibox\] Console is unavailable](https://rewindex.com/company/scaleway/incidents/n3wzlpblzljr.md) | minor | 2021-10-26 07:18 UTC | 2021-10-27 06:46 UTC | 23 h | resolved |
| [\[Webhosting\] cPanel platform issue](https://rewindex.com/company/scaleway/incidents/cfq20wmpzfwt.md) | major | 2021-10-27 07:49 UTC | 2021-11-02 11:20 UTC | 6 d | resolved |
| [\[DEDIBOX\] DC3 Room 4-6 Rack B9 unstable](https://rewindex.com/company/scaleway/incidents/8x4gw5lkcffz.md) | minor | 2021-10-28 09:18 UTC | 2021-10-28 09:56 UTC | 38 min | resolved |
| [\[Webhosting\] PHP 5.6 configuration issue](https://rewindex.com/company/scaleway/incidents/2ms3y036fxkb.md) | minor | 2021-10-28 10:49 UTC | 2021-11-12 15:44 UTC | 15 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[DC5\] Emergency maintenance Room 1 - C36\>C42 ; C50\>C51 ; D38\>D40 ; D48 ; D60\>D62 ; D65\>D66](https://rewindex.com/company/scaleway/incidents/p1pwc23y1zh3.md) | maintenance | 2021-10-11 13:52 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] \[DC2\] Network equipment maintenance in room 201](https://rewindex.com/company/scaleway/incidents/brc34rgycnyt.md) | maintenance | 2021-10-12 10:08 UTC | 2021-10-12 10:30 UTC | 22 min | resolved |
| [\[Scheduled\] \[Elements\] Internal software upgrade - WAW1](https://rewindex.com/company/scaleway/incidents/160drn62q2gd.md) | maintenance | 2021-10-18 12:00 UTC | 2021-10-18 14:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[Network\] Upgrade infrastructure backbone](https://rewindex.com/company/scaleway/incidents/wn2lpklbbc75.md) | maintenance | 2021-10-19 07:30 UTC | 2021-10-19 08:51 UTC | 1.4 h | resolved |
| [\[Scheduled\] \[Elements\] Internal software upgrade - PAR1](https://rewindex.com/company/scaleway/incidents/8zps8zk6y5vy.md) | maintenance | 2021-10-20 06:00 UTC | 2021-10-20 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[Dedibox\] Network infrastructure maintenance](https://rewindex.com/company/scaleway/incidents/6lf6ms3x4c1x.md) | maintenance | 2021-10-20 08:01 UTC | 2021-10-20 10:02 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[Elements\] Internal software upgrade - PAR3 / PAR2 / AMS1](https://rewindex.com/company/scaleway/incidents/51gjsk7nncz3.md) | maintenance | 2021-10-25 08:00 UTC | 2021-10-25 14:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] \[DC5\] Scheduled maintenance Room 1 - Rack B7](https://rewindex.com/company/scaleway/incidents/l177j9nzffkz.md) | maintenance | 2021-10-28 07:00 UTC | 2021-10-28 07:15 UTC | 15 min | resolved |
| [\[Scheduled\] \[DC2\] Rack A14 - Public switch emergency maintenance](https://rewindex.com/company/scaleway/incidents/rdd08vqy2pzb.md) | maintenance | 2021-10-28 15:03 UTC | 2021-10-29 08:30 UTC | 17 h | resolved |
| [\[Scheduled\] \[DC2\] Rack A14 - Public switch emergency maintenance](https://rewindex.com/company/scaleway/incidents/k25ffg8f52pf.md) | maintenance | 2021-10-29 13:03 UTC | 2021-10-29 14:00 UTC | 57 min | resolved |

## Cite this

Scaleway posted 23 status incidents in October 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2021/10
- Citation: Scaleway, “Scaleway in October 2021” (2021-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2021/10 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in October 2021 (2021-10-01)](https://rewindex.com/company/scaleway/2021/10)`


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Canonical: https://rewindex.com/company/scaleway/2021/10 · Markdown: https://rewindex.com/company/scaleway/2021/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:21:40.793Z