Twilio: Video API Service was Degraded
Timeline of updates
- resolved
Video API service was degraded for 6 minutes between 16:28 and 16:34 Pacific time on 10/01/2021. During this period, customers may have experienced HTTP 500 responses during room creation. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2021-10-02 00:45 UTC, resolved after 0 min, 1 update(s).
- Title
- Video API Service was Degraded
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/vpd6lhhd0pbj
Twilio profileRecent Twilio incidentsAll outages on October 2, 2021Twilio in October 2021MarkdownJSON