# Twilio: Video API Service was Degraded

> Twilio status incident “Video API Service was Degraded” on 2021-10-02: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/vpd6lhhd0pbj
Last updated: 2021-10-02T00:45:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-10-02 00:45 UTC · Resolved: 2021-10-02 00:45 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/vpd6lhhd0pbj](https://status.twilio.com/incidents/vpd6lhhd0pbj)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-10-02 00:45 UTC: Video API service was degraded for 6 minutes between 16:28 and 16:34 Pacific time on 10/01/2021. During this period, customers may have experienced HTTP 500 responses during room creation. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-10-02 00:45 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/vpd6lhhd0pbj
- Citation: Twilio, “Video API Service was Degraded” (2021-10-02 00:45 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/vpd6lhhd0pbj (CC BY 4.0).
- Markdown link: `[Twilio: Video API Service was Degraded (2021-10-02)](https://rewindex.com/company/twilio/incidents/vpd6lhhd0pbj)`


---
Canonical: https://rewindex.com/company/twilio/incidents/vpd6lhhd0pbj · Markdown: https://rewindex.com/company/twilio/incidents/vpd6lhhd0pbj.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/vpd6lhhd0pbj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:41:07.861Z