# Scaleway in September 2021: incidents, uptime and changes

> Scaleway in September 2021: 36 incidents on its status page (8 major or critical), 55.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2021/09
Last updated: 2021-10-02T10:46:00Z

- Incidents posted: 36 (major/critical: 8) · Maintenance: 13
- By vendor impact label: major 8, minor 23, none 5
- Uptime (vendor-reported): 55.94% free of major/critical incidents, 6.84% free of any incident; outage time 13.2 days, incident time 27.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2021](https://rewindex.com/company/scaleway/2021/08.md) · Next: [October 2021](https://rewindex.com/company/scaleway/2021/10.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Webhosting\] cPanel Platform 1001 instability](https://rewindex.com/company/scaleway/incidents/0d2jtmrcfz4h.md) | major | 2021-09-01 15:24 UTC | 2021-09-14 14:25 UTC | 13 d | resolved |
| [\[DC3\] Power transformer issue](https://rewindex.com/company/scaleway/incidents/nycn0qdbm71g.md) | major | 2021-09-02 04:42 UTC | 2021-09-02 13:20 UTC | 8.6 h | resolved |
| [\[Webhosting\] Platform \#43 is unavailable](https://rewindex.com/company/scaleway/incidents/pdz06z3mqgsc.md) | major | 2021-09-08 15:34 UTC | 2021-09-09 08:21 UTC | 17 h | resolved |
| [\[Webhosting\] Email server issues](https://rewindex.com/company/scaleway/incidents/ksc7gmptgxtx.md) | major | 2021-09-09 06:40 UTC | 2021-09-09 11:07 UTC | 4.5 h | resolved |
| [\[Webhosting\] Platform \#41 unavailable](https://rewindex.com/company/scaleway/incidents/9cm7ydv42xpv.md) | major | 2021-09-09 06:55 UTC | 2021-09-14 14:25 UTC | 5 d | resolved |
| [\[Webhosting\] PHP issue on PF43, PF44 & PF37](https://rewindex.com/company/scaleway/incidents/6w944r6nq06q.md) | major | 2021-09-11 10:02 UTC | 2021-09-14 14:25 UTC | 3 d | resolved |
| [\[DC5\] Public switch issue on room 1 1 rack A33](https://rewindex.com/company/scaleway/incidents/q66wr5bvtxv3.md) | major | 2021-09-26 17:32 UTC | 2021-09-26 22:37 UTC | 5.1 h | resolved |
| [\[Dedibackup\] DC2-7 & DC2-12 dedibackup unreachable.](https://rewindex.com/company/scaleway/incidents/th2gk30flrf7.md) | major | 2021-09-29 09:00 UTC | 2021-09-29 10:15 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[WEBHOSTING\] Platform \#44 is unavailable](https://rewindex.com/company/scaleway/incidents/qwmq0h6qplh5.md) | minor | 2021-09-01 06:12 UTC | 2021-09-02 10:44 UTC | 29 h | resolved |
| [\[Network\] Trafic blackholed toward NL-IX](https://rewindex.com/company/scaleway/incidents/qnvqq1jmt0w6.md) | minor | 2021-09-01 11:03 UTC | 2021-09-01 17:57 UTC | 6.9 h | resolved |
| [\[Webhosting\] cPanel Platform 1001 instability](https://rewindex.com/company/scaleway/incidents/0d2jtmrcfz4h.md) | major | 2021-09-01 15:24 UTC | 2021-09-14 14:25 UTC | 13 d | resolved |
| [\[Webhosting\] Email addresses connection issues](https://rewindex.com/company/scaleway/incidents/h1cjppdp235q.md) | minor | 2021-09-01 16:00 UTC | 2021-09-02 10:33 UTC | 19 h | resolved |
| [\[DC3\] Power transformer issue](https://rewindex.com/company/scaleway/incidents/nycn0qdbm71g.md) | major | 2021-09-02 04:42 UTC | 2021-09-02 13:20 UTC | 8.6 h | resolved |
| [\[Webhosting\] Email addresses connection issues](https://rewindex.com/company/scaleway/incidents/c5xz95480q9j.md) | minor | 2021-09-03 05:09 UTC | 2021-09-06 17:27 UTC | 4 d | resolved |
| [\[SAN\] san-hdd-18 connectivity issue](https://rewindex.com/company/scaleway/incidents/h52lmt5fxfln.md) | minor | 2021-09-03 14:28 UTC | 2021-09-03 15:12 UTC | 44 min | resolved |
| [\[Network\] Trafic blackholed toward NL-IX](https://rewindex.com/company/scaleway/incidents/98sbq42tcxj1.md) | minor | 2021-09-03 15:15 UTC | 2021-09-03 20:09 UTC | 4.9 h | resolved |
| [\[Kubernetes\] Provisioning issues](https://rewindex.com/company/scaleway/incidents/zbdghb7cskvt.md) | minor | 2021-09-05 09:52 UTC | 2021-09-06 17:29 UTC | 32 h | resolved |
| [SEPA issues](https://rewindex.com/company/scaleway/incidents/n4rcnjjfg3xl.md) | none | 2021-09-06 08:05 UTC | 2021-09-06 08:25 UTC | 20 min | resolved |
| [\[DC2\] Switch room 202-A rack C11 block E is down](https://rewindex.com/company/scaleway/incidents/3ztnf5t66zt1.md) | minor | 2021-09-06 10:45 UTC | 2021-09-06 12:54 UTC | 2.1 h | resolved |
| [Scaleway documentation page not responding](https://rewindex.com/company/scaleway/incidents/3bpcjq31frjy.md) | minor | 2021-09-07 19:15 UTC | 2021-09-08 05:19 UTC | 10 h | resolved |
| [\[Webhosting\] Platform \#43 is unavailable](https://rewindex.com/company/scaleway/incidents/pdz06z3mqgsc.md) | major | 2021-09-08 15:34 UTC | 2021-09-09 08:21 UTC | 17 h | resolved |
| [\[Webhosting\] Email server issues](https://rewindex.com/company/scaleway/incidents/ksc7gmptgxtx.md) | major | 2021-09-09 06:40 UTC | 2021-09-09 11:07 UTC | 4.5 h | resolved |
| [\[Webhosting\] Platform \#41 unavailable](https://rewindex.com/company/scaleway/incidents/9cm7ydv42xpv.md) | major | 2021-09-09 06:55 UTC | 2021-09-14 14:25 UTC | 5 d | resolved |
| [\[DC2\] Switch issue in DC2 Room 101 101 Rack N16](https://rewindex.com/company/scaleway/incidents/ry6lvbrnkt4n.md) | minor | 2021-09-09 07:12 UTC | 2021-09-09 09:15 UTC | 2.0 h | resolved |
| [\[Elements\] FR-PAR - S3 connection timeout](https://rewindex.com/company/scaleway/incidents/z3hslzdl1k05.md) | none | 2021-09-09 14:36 UTC | 2021-09-09 14:36 UTC | 0 min | resolved |
| [\[Webhosting\] PHP issue on PF43, PF44 & PF37](https://rewindex.com/company/scaleway/incidents/6w944r6nq06q.md) | major | 2021-09-11 10:02 UTC | 2021-09-14 14:25 UTC | 3 d | resolved |
| [\[Webhosting\] PHP issue on PF25](https://rewindex.com/company/scaleway/incidents/nx2x3s5ct2qp.md) | minor | 2021-09-13 06:47 UTC | 2021-09-13 07:34 UTC | 47 min | resolved |
| [\[OBJ\] Object Storage network issue in fr-par](https://rewindex.com/company/scaleway/incidents/mwgzgbd3qgzb.md) | minor | 2021-09-14 12:30 UTC | 2021-09-14 14:49 UTC | 2.3 h | resolved |
| [\[KAPSULE\] API Servers unavailability issue](https://rewindex.com/company/scaleway/incidents/8qnmbml58cgy.md) | minor | 2021-09-14 13:50 UTC | 2021-09-15 13:54 UTC | 24 h | resolved |
| [\[Webhosting\] Outbound emailing issues](https://rewindex.com/company/scaleway/incidents/m8srrn5v8mgw.md) | minor | 2021-09-16 14:57 UTC | 2021-09-27 11:04 UTC | 11 d | resolved |
| [\[DC3\] Public Link Flap Room 46, Rack F3](https://rewindex.com/company/scaleway/incidents/jlz69ny36nr4.md) | none | 2021-09-17 13:39 UTC | 2021-09-17 13:39 UTC | 0 min | resolved |
| [\[Network\] RPN fiber issues in AMS](https://rewindex.com/company/scaleway/incidents/nf701kqnzqpb.md) | minor | 2021-09-22 08:24 UTC | 2021-09-22 15:18 UTC | 6.9 h | resolved |
| [\[DEDIBOX\] Dedibox installation issue](https://rewindex.com/company/scaleway/incidents/6gc8bnxkzvvz.md) | none | 2021-09-23 13:46 UTC | 2021-09-23 13:46 UTC | 0 min | resolved |
| [\[Excellence\] Hotline support unavailable](https://rewindex.com/company/scaleway/incidents/pvn3fh0w9fjz.md) | minor | 2021-09-24 08:50 UTC | 2021-09-27 08:42 UTC | 3 d | resolved |
| [\[S3\] Metadata synchronisation issue](https://rewindex.com/company/scaleway/incidents/447802gbm1s9.md) | none | 2021-09-25 06:00 UTC | 2021-09-25 06:00 UTC | 0 min | resolved |
| [\[Webhosting\] Platform \#44 is unstable](https://rewindex.com/company/scaleway/incidents/t5rvq0vmlhv9.md) | minor | 2021-09-25 08:38 UTC | 2021-09-27 06:43 UTC | 46 h | resolved |
| [\[Webhosting\] Blacklisted SMTP IP address](https://rewindex.com/company/scaleway/incidents/wvj4ft4r9qp3.md) | minor | 2021-09-25 10:46 UTC | 2021-10-04 09:05 UTC | 9 d | resolved |
| [\[Webhosting\] FTP instabilities](https://rewindex.com/company/scaleway/incidents/g7j84zztc6tt.md) | minor | 2021-09-25 13:43 UTC | 2021-09-27 06:44 UTC | 41 h | resolved |
| [\[Webhosting\] Platform \#43 is unavailable](https://rewindex.com/company/scaleway/incidents/6tpqpjwr0sk8.md) | minor | 2021-09-26 08:19 UTC | 2021-09-27 06:43 UTC | 22 h | resolved |
| [\[DC5\] Public switch issue on room 1 1 rack A33](https://rewindex.com/company/scaleway/incidents/q66wr5bvtxv3.md) | major | 2021-09-26 17:32 UTC | 2021-09-26 22:37 UTC | 5.1 h | resolved |
| [\[DC3\] RPN switch issue in DC3 Room 31 Rack E14 & DC3 Room 43 Rack F8](https://rewindex.com/company/scaleway/incidents/zcws6qr2grj6.md) | minor | 2021-09-27 07:08 UTC | 2021-09-27 10:11 UTC | 3.0 h | resolved |
| [\[KAPSULE\] Kubernetes Cluster slowness](https://rewindex.com/company/scaleway/incidents/jjm7bdvtpg5r.md) | minor | 2021-09-28 15:59 UTC | 2021-10-02 08:58 UTC | 4 d | resolved |
| [\[Dedibackup\] DC2-7 & DC2-12 dedibackup unreachable.](https://rewindex.com/company/scaleway/incidents/th2gk30flrf7.md) | major | 2021-09-29 09:00 UTC | 2021-09-29 10:15 UTC | 1.3 h | resolved |
| [\[AMS\] IPFO modification issue](https://rewindex.com/company/scaleway/incidents/qfhqxsj8dnpz.md) | minor | 2021-09-29 17:33 UTC | 2021-09-30 07:53 UTC | 14 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[AMS1\] Edge router software upgrade](https://rewindex.com/company/scaleway/incidents/z8mv58bhv0ms.md) | maintenance | 2021-09-01 07:00 UTC | 2021-09-01 09:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[DC3\] Backbone router upgrade](https://rewindex.com/company/scaleway/incidents/d68kjp1hmzr2.md) | maintenance | 2021-09-14 07:33 UTC | 2021-09-14 08:30 UTC | 57 min | resolved |
| [\[Scheduled\] \[Network\] Peering router upgrade](https://rewindex.com/company/scaleway/incidents/scm0xnyhthzb.md) | maintenance | 2021-09-15 07:31 UTC | 2021-09-15 09:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[Dedibox\] Network infrastructure maintenance](https://rewindex.com/company/scaleway/incidents/y2jsv7jzp5dq.md) | maintenance | 2021-09-16 08:01 UTC | 2021-09-16 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[DC2\] Power management maintenance in room 301](https://rewindex.com/company/scaleway/incidents/89xtjst8k2l5.md) | maintenance | 2021-09-21 12:00 UTC | 2021-09-23 12:01 UTC | 2 d | resolved |
| [\[Scheduled\] \[Elements\] Functions and Containers maintenance](https://rewindex.com/company/scaleway/incidents/bdbjd5tm9w62.md) | maintenance | 2021-09-21 12:30 UTC | 2021-09-21 16:00 UTC | 3.5 h | resolved |
| [\[Scheduled\] \[Elements\] Object Storage network maintenance in fr-par](https://rewindex.com/company/scaleway/incidents/qqnc782jkg6w.md) | maintenance | 2021-09-22 08:02 UTC | 2021-09-22 16:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] \[Elements\] DBaaS maintenance](https://rewindex.com/company/scaleway/incidents/whrt7hc0pfff.md) | maintenance | 2021-09-23 05:00 UTC | 2021-09-23 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[DC3\] Scheduled maintenance Room 4-3 - Rack F9](https://rewindex.com/company/scaleway/incidents/k5nr3sk96ytr.md) | maintenance | 2021-09-23 07:30 UTC | 2021-09-23 07:39 UTC | 9 min | resolved |
| [\[Scheduled\] \[Dedibox\] Network infrastructure maintenance](https://rewindex.com/company/scaleway/incidents/t978ynfkv5gj.md) | maintenance | 2021-09-28 12:02 UTC | 2021-09-28 14:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[DC5\] Testing of emergency stops in the computer room](https://rewindex.com/company/scaleway/incidents/wxjkpjxgnl26.md) | maintenance | 2021-09-29 07:30 UTC | 2021-09-29 10:00 UTC | 2.5 h | resolved |
| [\[Scheduled\] \[GPU\] Maintenance on power redundancy](https://rewindex.com/company/scaleway/incidents/vr8jcwpfv77j.md) | maintenance | 2021-09-29 07:30 UTC | 2021-09-29 08:13 UTC | 43 min | resolved |
| [\[DC5\] Public switch issue in DC5 Room 1 Rack B66](https://rewindex.com/company/scaleway/incidents/043t8j4kkzj7.md) | maintenance | 2021-09-29 08:51 UTC | 2021-09-29 08:58 UTC | 7 min | resolved |

## Cite this

Scaleway posted 36 status incidents in September 2021 (8 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2021/09
- Citation: Scaleway, “Scaleway in September 2021” (2021-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2021/09 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in September 2021 (2021-09-01)](https://rewindex.com/company/scaleway/2021/09)`


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Canonical: https://rewindex.com/company/scaleway/2021/09 · Markdown: https://rewindex.com/company/scaleway/2021/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:11:58.751Z