Help Scout: Email Delays
Timeline of updates
- resolved
Our email queues are just about empty, so we're closing this issue out. Apologies for the delays this morning!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2021-09-23 07:34 UTC, resolved after 7 min, 1 update(s).
- Title
- Email Delays
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/g0z05l5y8p02
Help Scout profileRecent Help Scout incidentsAll outages on September 23, 2021Help Scout in September 2021MarkdownJSON