# Outages on September 23, 2021 (UTC)

> 33 incidents started on September 23, 2021 (UTC) on the status pages Rewindex archives, 12 labelled major or critical by the vendor (RevenueCat, Wasabi, MessageBird (Bird)); 13 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-09-23
Last updated: 2021-09-30T09:14:00Z

- Incidents started: 33 (major/critical: 12, other: 21) across 25 vendors
- Still open from earlier days: 13 · Maintenance windows: 25 · Detected outage events: 0
- By vendor impact label: critical 1, major 11, minor 13, none 8
- Previous day with incidents: [2021-09-22](https://rewindex.com/outages/2021-09-22.md) · Next: [2021-09-24](https://rewindex.com/outages/2021-09-24.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [High error rate in API](https://rewindex.com/company/revenuecat/incidents/fft3zd1y9jx4.md) | critical | 2021-09-23 12:37 UTC | 2021-09-23 14:27 UTC | resolved |
| [Wasabi](https://rewindex.com/company/wasabi.md) | [We are currently investigating System errors on EU-CENTRAL-1.](https://rewindex.com/company/wasabi/incidents/wkrl57xy5pfx.md) | major | 2021-09-23 05:17 UTC | 2021-09-23 06:15 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [messagebird.com website currently unavailable](https://rewindex.com/company/messagebird-bird/incidents/6p6sc95nlh9w.md) | major | 2021-09-23 05:42 UTC | 2021-09-23 06:03 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Error 500/503 experienced when searching for Templates](https://rewindex.com/company/canva/incidents/np4ljw2lccjk.md) | major | 2021-09-23 07:52 UTC | 2021-09-23 08:33 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Increased Optimizer Errors](https://rewindex.com/company/bunny-net/incidents/g1cpppms86b5.md) | major | 2021-09-23 10:32 UTC | 2021-09-23 10:45 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/ml3d5zj6ltwk.md) | major | 2021-09-23 11:37 UTC | 2021-09-24 13:13 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Users from within Indonesia are having difficulty in accessing Canva.com](https://rewindex.com/company/canva/incidents/ms1mtp5jjzbf.md) | major | 2021-09-23 15:18 UTC | 2021-09-24 00:30 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Issue with HubSpot integration](https://rewindex.com/company/pandadoc/incidents/45ckk3840fmw.md) | major | 2021-09-23 15:54 UTC | 2021-09-23 17:06 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas and Cloud Manager: Alerts delayed](https://rewindex.com/company/mongodb-atlas/incidents/spvwv943bzc4.md) | major | 2021-09-23 16:09 UTC | 2021-09-23 17:30 UTC | resolved |
| [Doppler](https://rewindex.com/company/doppler.md) | [Workplace admins, viewers and collaborators unable to login via CLI](https://rewindex.com/company/doppler/incidents/xc29wf7ykq2q.md) | major | 2021-09-23 17:08 UTC | 2021-09-23 19:12 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Degraded query capability](https://rewindex.com/company/honeycomb/incidents/wr4zfc4m4xjx.md) | major | 2021-09-23 19:46 UTC | 2021-09-23 20:25 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Degraded Opsgenie Mobile Login](https://rewindex.com/company/opsgenie/incidents/f3wj9y19mg9r.md) | major | 2021-09-23 19:48 UTC | 2021-09-23 19:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Tim, Vivo and Oi Networks in Brazil via a Subset of Twilio Shortcodes](https://rewindex.com/company/twilio/incidents/r28p6bct5vdt.md) | minor | 2021-09-23 02:25 UTC | 2021-09-23 05:25 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [\[Paris Origin Shield\] Increased Error Rate](https://rewindex.com/company/bunny-net/incidents/z74pz10pyvr5.md) | minor | 2021-09-23 05:00 UTC | 2021-09-23 05:00 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Email Delays](https://rewindex.com/company/help-scout/incidents/g0z05l5y8p02.md) | minor | 2021-09-23 07:34 UTC | 2021-09-23 07:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [A2P Campaign and Brand Registration Delays](https://rewindex.com/company/twilio/incidents/6xrj0t37gr77.md) | minor | 2021-09-23 08:58 UTC | 2021-09-23 19:03 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Issues causing Message delays](https://rewindex.com/company/mixpanel/incidents/388m3mrbp2py.md) | minor | 2021-09-23 09:14 UTC | 2021-10-04 23:32 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [Elevated Latency](https://rewindex.com/company/retool/incidents/dhsphz350dj1.md) | minor | 2021-09-23 09:35 UTC | 2021-09-23 11:06 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Dashboard degraded perfomance](https://rewindex.com/company/pusher/incidents/qg827qd2c2jn.md) | minor | 2021-09-23 09:46 UTC | 2021-09-23 10:19 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Video Encoding time](https://rewindex.com/company/bunny-net/incidents/t5ht5v5sy911.md) | minor | 2021-09-23 15:40 UTC | 2021-09-23 17:07 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our automations](https://rewindex.com/company/monday-com/incidents/bhht0h3p8bbj.md) | minor | 2021-09-23 16:44 UTC | 2021-09-23 17:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [A2P Brand Registration Error](https://rewindex.com/company/twilio/incidents/59x6x9z1tbrs.md) | minor | 2021-09-23 17:36 UTC | 2021-09-23 19:03 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Increase in 5XX API errors](https://rewindex.com/company/iterable/incidents/x9lt6ccd6jc7.md) | minor | 2021-09-23 18:24 UTC | 2021-09-23 23:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [A2P Campaign and Brand Registration Issues](https://rewindex.com/company/twilio/incidents/mdbncwdf5ml0.md) | minor | 2021-09-23 19:00 UTC | 2021-09-24 09:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to US Cellular Network via a Subset of Short Codes](https://rewindex.com/company/twilio/incidents/pjs9m906xn2h.md) | minor | 2021-09-23 20:58 UTC | 2021-09-23 23:00 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [File and Prototyping Embed Issues](https://rewindex.com/company/figma/incidents/zcqqfd93m27g.md) | none | 2021-09-23 00:10 UTC | 2021-09-23 00:42 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DEDIBOX\] Dedibox installation issue](https://rewindex.com/company/scaleway/incidents/6gc8bnxkzvvz.md) | none | 2021-09-23 13:46 UTC | 2021-09-23 13:46 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Unexpected behavior related to Survey Templates](https://rewindex.com/company/hotjar/incidents/x07dn74z4069.md) | none | 2021-09-23 14:05 UTC | 2021-09-24 11:48 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Intermittent issues with new image generation](https://rewindex.com/company/sanity/incidents/c1qr8j5xv6xl.md) | none | 2021-09-23 16:30 UTC | 2021-09-23 16:30 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Cloud Console Latency](https://rewindex.com/company/elastic-cloud/incidents/vwhqf26dbnkn.md) | none | 2021-09-23 17:57 UTC | 2021-09-23 17:57 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Substack was down for 5 minutes from 15:15 PT](https://rewindex.com/company/substack/incidents/wfh1cfyntq7t.md) | none | 2021-09-23 22:23 UTC | 2021-09-23 22:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/vyjmsxdrvzcp.md) | none | 2021-09-23 23:16 UTC | 2021-09-23 23:24 UTC | resolved |
| [Webflow](https://rewindex.com/company/webflow.md) | [Some Dynamic Sites Unavailable](https://rewindex.com/company/webflow/incidents/pzlb5tm4w1zp.md) | none | 2021-09-23 23:38 UTC | 2021-09-24 00:51 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Expo](https://rewindex.com/company/expo.md) | [EAS iOS app submissions down](https://rewindex.com/company/expo/incidents/tt9r5q2swvvw.md) | major | 2021-09-21 21:30 UTC | 2021-09-24 10:04 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Outbound emailing issues](https://rewindex.com/company/scaleway/incidents/m8srrn5v8mgw.md) | minor | 2021-09-16 14:57 UTC | 2021-09-27 11:04 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues - Vodafone Egypt](https://rewindex.com/company/sinch/incidents/xc0nqg6z32mz.md) | minor | 2021-09-21 17:38 UTC | 2021-09-23 20:11 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Flashcall Degradation - Indonesia](https://rewindex.com/company/sinch/incidents/gm96vgz0bl8j.md) | minor | 2021-09-22 12:26 UTC | 2021-10-05 16:53 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Outlook tickets might be created with some delay](https://rewindex.com/company/gorgias/incidents/13y7hgls571b.md) | minor | 2021-09-22 14:29 UTC | 2021-10-12 10:54 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Codespaces and GitHub Pages](https://rewindex.com/company/github-copilot/incidents/gptb0dcy01nj.md) | minor | 2021-09-22 21:13 UTC | 2021-09-23 01:51 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Codespaces and GitHub Pages](https://rewindex.com/company/github/incidents/gptb0dcy01nj.md) | minor | 2021-09-22 21:13 UTC | 2021-09-23 01:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Tigo network in Guatemala](https://rewindex.com/company/twilio/incidents/phvt31nwxgpn.md) | minor | 2021-09-22 21:54 UTC | 2021-09-23 06:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays on US Verizon Network](https://rewindex.com/company/twilio/incidents/zn0slrnzr2cf.md) | minor | 2021-09-22 23:41 UTC | 2021-09-23 07:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Degraded Phone Number Configurations](https://rewindex.com/company/twilio/incidents/qqgrmk7mr6yf.md) | minor | 2021-09-22 23:55 UTC | 2021-09-23 00:41 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Issues creating Azure Private Link connections for ESS Azure regions](https://rewindex.com/company/elastic-cloud/incidents/n6zr6g5prcm4.md) | none | 2021-09-16 17:16 UTC | 2021-10-05 11:39 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-33279](https://rewindex.com/company/sinch/incidents/hq39dhyzzdt6.md) | none | 2021-09-22 21:07 UTC | 2021-09-23 01:05 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Issue with integration event dispatching](https://rewindex.com/company/revenuecat/incidents/g6b6rf8bld8m.md) | none | 2021-09-22 23:28 UTC | 2021-09-23 01:59 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance Notice](https://rewindex.com/company/sinch/incidents/f1r2z1jhsld2.md) | maintenance | 2021-09-23 00:01 UTC | 2021-09-23 04:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/qqdsh76vnr7l.md) | maintenance | 2021-09-23 03:01 UTC | 2021-09-23 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/w6r5gq59vzxt.md) | maintenance | 2021-09-23 03:01 UTC | 2021-09-23 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - Verizon US](https://rewindex.com/company/twilio/incidents/g808vj80267b.md) | maintenance | 2021-09-23 03:01 UTC | 2021-09-23 09:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS & MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/nvl0px7mfs54.md) | maintenance | 2021-09-23 03:01 UTC | 2021-09-23 07:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/305yypz9x9p2.md) | maintenance | 2021-09-23 03:02 UTC | 2021-09-23 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Verizon - US](https://rewindex.com/company/sinch/incidents/rpzr48sgry2z.md) | maintenance | 2021-09-23 03:44 UTC | 2021-09-23 09:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Guatemala SMS Carrier Maintenance - Tigo (Comcel)](https://rewindex.com/company/twilio/incidents/q7ll8g6l70km.md) | maintenance | 2021-09-23 04:00 UTC | 2021-09-23 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - MTS](https://rewindex.com/company/twilio/incidents/hqzy74s7840d.md) | maintenance | 2021-09-23 04:00 UTC | 2021-09-23 05:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/w132tx6drbqd.md) | maintenance | 2021-09-23 04:33 UTC | 2021-09-23 11:02 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[Elements\] DBaaS maintenance](https://rewindex.com/company/scaleway/incidents/whrt7hc0pfff.md) | maintenance | 2021-09-23 05:00 UTC | 2021-09-23 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance towards AT&T in United States \| Ref Number\#CHG000006890639](https://rewindex.com/company/sinch/incidents/gv13s0jkx3kf.md) | maintenance | 2021-09-23 05:01 UTC | 2021-09-23 12:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS/MMS](https://rewindex.com/company/bandwidth/incidents/gcxj1k4pdkks.md) | maintenance | 2021-09-23 06:00 UTC | 2021-09-23 10:00 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [\[Scheduled\] Maintenance window](https://rewindex.com/company/npm/incidents/76hdbsthdhmv.md) | maintenance | 2021-09-23 06:00 UTC | 2021-09-23 06:28 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US Long Number Provider](https://rewindex.com/company/sinch/incidents/c0bv0gl3sjtq.md) | maintenance | 2021-09-23 06:00 UTC | 2021-09-23 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI E-Mail 365 \| Enterprise Messaging \| 3rd Party Maintenance](https://rewindex.com/company/sinch/incidents/3pmd3667bc1k.md) | maintenance | 2021-09-23 06:00 UTC | 2021-09-23 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI MMS 365 (MM7) / DI MMS 365 (MMX) \| Operator Services & Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9275](https://rewindex.com/company/sinch/incidents/3f2zlb31vm0d.md) | maintenance | 2021-09-23 06:00 UTC | 2021-09-23 08:02 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[DC3\] Scheduled maintenance Room 4-3 - Rack F9](https://rewindex.com/company/scaleway/incidents/k5nr3sk96ytr.md) | maintenance | 2021-09-23 07:30 UTC | 2021-09-23 07:39 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Emergency Maintenance - Vivo and TIM Brazil](https://rewindex.com/company/sinch/incidents/5hkkfzj3zrbp.md) | maintenance | 2021-09-23 09:00 UTC | 2021-09-23 11:02 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] SMPP VPN Platform maintenance](https://rewindex.com/company/messagebird-bird/incidents/5nfbjsvjmknk.md) | maintenance | 2021-09-23 12:01 UTC | 2021-09-23 12:42 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [\[Scheduled\] Planned maintenance of user indexing and search](https://rewindex.com/company/launchdarkly/incidents/m11rbr9n3nfl.md) | maintenance | 2021-09-23 17:00 UTC | 2021-09-23 19:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Backups Maintenance - EU-West (London)](https://rewindex.com/company/linode-akamai/incidents/12xx9770p545.md) | maintenance | 2021-09-23 19:02 UTC | 2021-09-23 23:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon](https://rewindex.com/company/twilio/incidents/mn1wmr5r8qlq.md) | maintenance | 2021-09-23 20:01 UTC | 2021-09-24 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Ukraine SMS Carrier Maintenance - Lifecell/Astelit](https://rewindex.com/company/twilio/incidents/k361rzbnql6f.md) | maintenance | 2021-09-23 23:00 UTC | 2021-09-24 03:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Maintenance for Cloud Manager, API, and CLI](https://rewindex.com/company/linode-akamai/incidents/khfqpfsfdh0g.md) | maintenance | 2021-09-23 23:02 UTC | 2021-09-24 00:46 UTC | resolved |

## Cite this

33 vendor-reported incidents started on 2021-09-23 (UTC) across 25 vendors, 12 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-09-23
- Citation: Rewindex daily outage roundup, “Outages on September 23, 2021” (2021-09-23 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-09-23 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 23, 2021 (2021-09-23)](https://rewindex.com/outages/2021-09-23)`


---
Canonical: https://rewindex.com/outages/2021-09-23 · Markdown: https://rewindex.com/outages/2021-09-23.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:04:22.547Z