Outages by dayJuly 21, 2022

Outages on July 21, 2022

UTC day 2022-07-21 (Jul 21, 2022, 00:00 to Jul 21, 2022, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

32incidents started

10labelled major or critical

22vendors with a new incident

15still open from earlier days

By vendor label: Critical 3 · Major 7 · Minor 17 · No impact listed 5 · 29 maintenance

Incidents started this day 32

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Request processing errors for some access.redhat.com sites	Critical	02:00	05:22 (3.4 h)	resolved
JFrog	Multiple services outage impacting a subset of customers on Azure Europe west region	Critical	05:43	07:59 (2.3 h)	resolved
New Relic	New Relic Unavailable for US and EU Regions	Critical	19:07	19:35 (28 min)	resolved
Sentry	Delays in processing and intermittent UI/API failures	Major	09:53	10:43 (50 min)	resolved
Lightstep (ServiceNow Cloud Observability)	Failing to ingest some span data	Major	10:15	11:41 (1.4 h)	postmortem
PandaDoc	Documents are having trouble loading with "Reconnecting" message	Major	13:58	15:11 (1.2 h)	resolved
Statuspage	Elevated Errors for New SMS Subscriptions	Major	16:37	16:49 (12 min)	resolved
Statuspage	Errors accessing manage portal	Major	17:20	17:20 (0 min)	resolved
Lightstep (ServiceNow Cloud Observability)	Ingestion and web UI outage	Major	20:05	21:02 (57 min)	postmortem
Contentful	Delivery API Outage	Major	23:21	Jul 22, 2022, 00:51 (1.5 h)	resolved
Twilio	SMS Delivery Delays and Failures to the Africell Network in Gambia, Sierra Leone, and Congo	Minor	02:33	07:16 (4.7 h)	resolved
Twilio	SMS Delivery Delays to the Ooredoo Network in Kuwait	Minor	04:16	12:17 (8.0 h)	resolved
Sinch	Delivery Issue Kuwait - Ooredoo	Minor	04:24	09:41 (5.3 h)	resolved
Vonage	Kuwait SMS - Delivery degradation towards Ooredoo network	Minor	04:56	12:03 (7.1 h)	resolved
Plivo	Delivery delay on inbound SMS/MMS towards US phone numbers : Marquette, MI	Minor	05:31	10:42 (5.2 h)	resolved
Sinch	Delivery Issue United Kingdom - 3 UK	Minor	05:42	06:34 (52 min)	resolved
Scaleway	[DC5] Public switch down in Room 1 1 Rack D29	Minor	06:53	13:04 (6.2 h)	resolved
Vonage	Armenia SMS - Delivery degradation towards Ucom (Orange) network	Minor	11:04	14:43 (3.6 h)	resolved
Twilio	SMS Delivery Delays to Ucom Network Armenia	Minor	11:15	16:13 (5.0 h)	resolved
Twilio	SMS Delivery Failures To CTBC Brazil	Minor	12:23	18:46 (6.4 h)	resolved
BigCommerce	Errors saving product URLs	Minor	15:15	16:38 (1.4 h)	resolved
Deepgram	[Developer API] API Outage	Minor	15:48	Jul 22, 2022, 16:26 (25 h)	resolved
Maven Central	Search results are out of date	Minor	16:53	21:36 (4.7 h)	resolved
Lattice	Degraded Performance - Outlook Integration to 1:1 Meetings	Minor	19:58	22:39 (2.7 h)	resolved
Twilio	Italy Mobile Numbers Not Populating in Console Search	Minor	20:21	Jul 22, 2022, 23:05 (27 h)	resolved
Sinch	SDI SMS 365 (MM4) \| Operating Services \| Delay in delivery of MT Traffic \| TT# MNOC-41437	Minor	22:13	22:41 (28 min)	resolved
Twilio	SMS Delivery Delays to Tim Brazil, Local Long Codes Impacted	Minor	22:45	Jul 22, 2022, 03:40 (4.9 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 342 - Marquette MI	No impact listed	05:26	10:41 (5.3 h)	resolved
Metabase	Emails not sending	No impact listed	12:23	12:53 (30 min)	resolved
Metabase Cloud	Emails not sending	No impact listed	12:23	12:53 (30 min)	resolved
HubSpot	Workflows were delayed for some users	No impact listed	12:40	12:40 (0 min)	resolved
Confluent	Cloud Console reporting incorrect status for AWS Transit Gateway.	No impact listed	22:04	22:24 (20 min)	resolved

Still open from earlier days 15

Vendor	Incident	Impact	Started	Resolved	Status
Confluence	Allow Access consent loop	Major	Jul 18, 2022, 02:18	07:16 (3 d)	resolved
Jira	Allow Access consent loop	Major	Jul 18, 2022, 02:18	07:16 (3 d)	resolved
Xero	Some users are experiencing errors in Xero	Major	Jul 20, 2022, 22:55	01:01 (2.1 h)	resolved
Grafana Cloud	Sporadic occurrences of Grafana Cloud instances throwing 401 errors when querying a Grafana Cloud Prometheus data source	Minor	Jul 15, 2022, 19:31	18:11 (6 d)	resolved
Mux	Incomplete data in Delivery Usage API	Minor	Jul 18, 2022, 16:50	Jul 26, 2022, 03:48 (7 d)	resolved
Segment	Personas audience page failing to load for some customers	Minor	Jul 20, 2022, 05:15	19:47 (39 h)	resolved
Twilio	Audio Quality Degradation in Twilio Mexico Local Numbers	Minor	Jul 20, 2022, 18:01	03:22 (9.3 h)	resolved
Twilio	SMS Delivery Report Delays when sending to UK Gamma Telecom.	Minor	Jul 20, 2022, 19:40	Jul 28, 2022, 11:29 (8 d)	resolved
Twilio	SMS Delivery Delays to Orange Romania	Minor	Jul 20, 2022, 22:05	06:16 (8.2 h)	resolved
Render	Deploys are completing quickly but have a delay in being marked live in the dashboard events	Minor	Jul 20, 2022, 22:44	Jul 29, 2022, 17:14 (9 d)	resolved
CircleCI	Delays Starting Some Jobs	Minor	Jul 20, 2022, 23:31	00:56 (1.4 h)	resolved
Bitrise	Outages at Apple might cause users to experience issues with building	No impact listed	Jul 15, 2022, 11:35	07:52 (6 d)	resolved
Grafana Cloud	There's an issue with our provider (GCP) that is causing issues with Hosted Grafana instances in the EU West region	No impact listed	Jul 19, 2022, 18:56	12:20 (41 h)	resolved
Snyk	Reporting freshness delays	No impact listed	Jul 20, 2022, 15:22	08:10 (17 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-41411	No impact listed	Jul 20, 2022, 18:59	00:45 (5.8 h)	resolved

Maintenance 29

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS Carrier Partner Maintenance	Maintenance	03:01	07:01 (4.0 h)	resolved
Twilio	[Scheduled] US MMS Carrier Partner Maintenance	Maintenance	03:01	07:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on processing campaign and long code provisioning requests : US and Canada	Maintenance	04:00	12:00 (8.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	04:00	09:00 (5.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operator in United States \| Ref Number: #2555	Maintenance	04:00	09:00 (5.0 h)	resolved
Twilio	[Scheduled] US Small Regional Carriers Maintenance	Maintenance	04:00	08:30 (4.5 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Partner Maintenance	Maintenance	04:01	06:30 (2.5 h)	resolved
Twilio	[Scheduled] UK Voice Carrier Partner Maintenance	Maintenance	04:01	06:30 (2.5 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	11:01 (6.0 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Partner Maintenance	Maintenance	05:00	07:00 (2.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Report Manager \| TLS certificate renewal \| Ref Number: PCRSDI-9952	Maintenance	06:00	07:22 (1.4 h)	resolved
Sinch	[Scheduled] DI MMS 365 - MM7 \| Enterprise Messaging \| TLS Certificate Renewal	Maintenance	06:00	07:21 (1.4 h)	resolved
Heap	[Scheduled] Infrastructure Maintenance	Maintenance	06:00	06:33 (33 min)	resolved
Sentry	[Scheduled] Database maintenance	Maintenance	09:30	09:41 (11 min)	resolved
Sinch	[Scheduled] DI SMS 365 (MM7) \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-9946	Maintenance	09:45	10:14 (29 min)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	11:00	17:00 (6.0 h)	resolved
Braze	[Scheduled] US-05 Network Maintenance	Maintenance	13:00	18:00 (5.0 h)	resolved
Matillion	[Scheduled] CDC Database Maintenance	Maintenance	15:00	15:30 (30 min)	resolved
Dropbox Sign	[Scheduled] HelloWorks Product Update	Maintenance	17:01	22:00 (5.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	18:00	20:59 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	18:00	21:00 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	20:01	Jul 22, 2022, 04:00 (8.0 h)	resolved
Dremio	[Scheduled] Dremio EMEA is under maintenance	Maintenance	21:16	22:15 (59 min)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - EU-Central (Frankfurt)	Maintenance	22:00	Jul 22, 2022, 02:00 (4.0 h)	resolved
Dremio	[Scheduled] Dremio US is under maintenance	Maintenance	23:05	Jul 22, 2022, 01:06 (2.0 h)	resolved
CockroachDB	[Scheduled] Scheduled maintenance	Maintenance	23:15	Jul 22, 2022, 01:02 (1.8 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers	Maintenance	23:31	Jul 22, 2022, 03:30 (4.0 h)	resolved
Bitbucket	[Scheduled] Network Infrastructure Maintenance	Maintenance	23:31	Jul 22, 2022, 01:30 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), JFrog, New Relic, Sentry, Lightstep (ServiceNow Cloud Observability), PandaDoc, Statuspage, Contentful, Twilio, Sinch, Vonage, Plivo.

Cite this

32 vendor-reported incidents started on 2022-07-21 (UTC) across 22 vendors, 10 labelled major or critical by the vendor.

Title: Outages on July 21, 2022
Vendor: Rewindex daily outage roundup
Date: 2022-07-21 00:00 UTC
URL: https://rewindex.com/outages/2022-07-21

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