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CompaniesTwilioMonthly reportsJuly 2022

Twilio in July 2022: incidents, uptime and changes

152incidents posted
1labelled major or critical
99.71%free of major/critical
17.70%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 7 min, incident time 25.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 122 · No impact listed 29

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Flex Platform UTF-8 Encoding IssuesMajor2.1 hresolved07-11

Other incidents 151

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays to the Grameenphone Network in BangladeshMinor4.3 hresolved07-01
Delays to Programmable Wireless SIM UpdatesMinor4.7 hresolved07-01
SMS Delivery Delays to Claro Network in Puerto Rico Using a Subset of ShortCodesMinor3 dresolved07-01
SMS Delivery Delays to the Tigo Network in Democratic Republic of the CongoMinor6.0 hresolved07-01
German Local Phone Numbers Cannot Be Purchased Using the Console or REST APIMinor1.6 hresolved07-01
Outbound Message Delivery Delays to the KDDI Network in JapanMinor3 dresolved07-01
Automated Alert: No Customer ImpactNo impact listed6 minresolved07-01
SMS Delivery Failures on Ooredoo Network in AlgeriaMinor21 hresolved07-01
Call Failure And Audio Quality Issue Towards JapanMinor2 dresolved07-02
SMS Delivery Delays to Movistar Network In ColombiaMinor3.0 hresolved07-02
Connectivity Lost on 19% of Super SIM DevicesMinor1.2 hresolved07-02
Outbound SMS Delivery Receipt to the Avea Network in TurkeyMinor42 hresolved07-02
SMS Delivery Delays to Altan Redes in MexicoMinor12 hresolved07-02
SMS Delivery Delays to Claro BrazilMinor15 hresolved07-03
SMS Delivery Delays to Jazz Network in PakistanMinor18 hresolved07-03
Outbound SMS Delivery To The China Mobile Network DegradedMinor4.2 hresolved07-04
SMS Delivery Delay and Failure To Airtel Jersey UKMinor9.5 hresolved07-04
SMS Delivery Delays and Failures to Tajikistan MLT NetworkMinor33 hresolved07-04
SMS Delivery Delay to OPT Network New CaledoniaMinor16 hresolved07-04
SMS Delivery Delays to Switzerland Salt NetworkMinor2.5 hresolved07-04
Outbound Call Failures to a Subset of Japanese NumbersNo impact listed0 minresolved07-05
SMS Delivery Delays to Zimbabwe Net OneMinor15 hresolved07-05
Twilio Database Errors Causing Intermittent Account Configuration and Billing IssuesMinor4.7 hresolved07-05
Issue with StudioNo impact listed0 minresolved07-05
WFM (Flex workflow management) is intermittently not receiving dataMinor1.5 hresolved07-05
SMS Delivery Delays to Cellular Corp Network in the United States From Short CodesMinor4.4 hresolved07-06
SMS Delivery Delays to ISP Telecom in Canada From ShortcodesMinor2.7 hresolved07-06
On Call Engineers are InvestigatingNo impact listed1.6 hresolved07-06
Japan Phone Numbers not Available on the ConsoleMinor14 minresolved07-06
SMS Delivery Delays to Claro BrazilMinor7.3 hresolved07-06
SMS Delivery Delays on Intertelecom Network in UkraineMinor12 hresolved07-06
SMS Delivery Delays to Airtel Networks WorldwideMinor3.8 hresolved07-07
SMS Delivery Delays to NetOne Network ZimbabweMinor22 hresolved07-07
SMS Delivery Delays to Claro Network BrazilMinor6.3 hresolved07-07
Emergency Address Creation is Failing for Phone NumbersMinor4.0 hresolved07-08
SMS Delivery Delays to Rogers Wireless CanadaMinor29 hresolved07-08
SMS Delivery Delays to Pakistan TelenorMinor16 hresolved07-08
SMS Delivery Delays to Bouygues FranceMinor6.8 hresolved07-08
Inbound Voice Outage to Subset of Twilio Mexico Phone NumbersMinor6.5 hresolved07-08
Issue With Address Validation on Account UpgradeMinor1.8 hresolved07-08
Outbound Call Failures to Twilio Canada Rogers Wireless Phone NumbersMinor23 hresolved07-08
Studio ErrorsNo impact listed0 minresolved07-08
A small subset of SoftBank calls in Japan were failingNo impact listed0 minresolved07-08
Our Engineers are Investigating an Issue with Outbound Calls to a Small Set of Numbers in JapanNo impact listed2.0 hresolved07-08
SMS Delivery Delay to Mexico Ecuador Colombia Brazil from Subset of ShortcodesMinor7.6 hresolved07-08
High Packet Loss On Inbound Calls From Chile Phone NumbersMinor1.2 hresolved07-09
Packet loss in AU regionNo impact listed26 minresolved07-09
SMS Delivery Report Delays to Digicel Network in Papua New GuineaMinor7.2 hresolved07-11
On Call Engineers are InvestigatingNo impact listed10 minresolved07-11
SMS Delivery Delays to T-Mobile Network in the U.S.Minor4.9 hresolved07-12
Inbound Calls Failing Over a Subset of Australian Mobile Phone NumbersMinor6.0 hresolved07-12
Issue with Voice Transcription DelaysMinor1.8 hresolved07-12
Kafka Programmable Messaging Issue Topics UnavailableMinor1.1 hresolved07-13
SMS Delivery Delays to TelCel Network in MexicoMinor5.4 hresolved07-13
Pricing API Not Functioning ProperlyNo impact listed1.6 hresolved07-13
SMS Delivery Delays to Ooredoo Network in MyanmarMinor7.7 hresolved07-13
SMS Delivery Delays to MTN Network in SyriaMinor21 hresolved07-13
SMS Delivery Delays to AT&T MexicoMinor4.9 hresolved07-13
SMS Delivery Delays to West Central Wireless Network USMinor3.3 hresolved07-13
SMS Delivery Delays to Vodacom Network in TanzaniaMinor3.0 hresolved07-14
SMS Delivery Delays to GrameenPhone in BangladeshMinor3.1 hresolved07-14
Automated Alert: No Customer ImpactNo impact listed16 minresolved07-14
SMS Delivery and Report Delays to AT&T USMinor4.7 hresolved07-14
Timeout Errors for Twilio Rest APIMinor5.0 hresolved07-14
Subset of Porting Request Failures via ConsoleMinor25 hresolved07-14
Degraded Audio to a Subset of Twilio Mexico Phone NumbersMinor2.9 hresolved07-14
On Call Engineers are Investigating a Brazilian Short Code IssueNo impact listed1.2 hresolved07-14
SMS Delivery and Report Delays to AT&T USMinor3.0 hresolved07-15
Studio Execution FailuresNo impact listed0 minresolved07-15
SMS Delivery Delay To All Networks In Brazil Over Pre-Registered SenderID And Short CodesMinor4.1 hresolved07-15
URL Shortening Service of Promotional Messaging is impactedNo impact listed52 minresolved07-15
Outbound SMS Delivery Delays to Ooredoo Network in KuwaitMinor10 hresolved07-15
SMS Delivery and Report Delays to AT&T USMinor6.7 hresolved07-15
Spike in 5xx error for Chat/Conversations APINo impact listed0 minresolved07-16
SMS Delivery Delays to Ghana AirtelTigo (620-06, 620-03)Minor14 hresolved07-16
Automated Alert: No Customer ImpactNo impact listed8 minresolved07-16
Delays in Programmable Wireless billingMinor17 hresolved07-17
SMS Delivery Delay To Digital Network In Papua New GuineaMinor8.5 hresolved07-18
Flex Insights Views Impacted Due To Missing Taskrouter EventsMinor16 hresolved07-18
SMS Delivery Delays to JapanMinor1.2 hresolved07-19
500 Errors in TaskRouterNo impact listed0 minresolved07-19
SMS Delivery Delays on Multiple Networks In BangladeshMinor8.7 hresolved07-19
Event Streams API Shows No ResourcesMinor1.7 hresolved07-19
On Call Engineers are Investigating a Potential Issue With Studio WorkflowsNo impact listed33 minresolved07-19
Retroactive - Studio Execution Intermittently FailingNo impact listed0 minresolved07-19
SMS Delivery Delays to Banglalink BangladeshMinor2.9 hresolved07-20
SMS Delivery Delays to Banglalink BangladeshMinor5.0 hresolved07-20
SMS Delivery Delay To and From a Subset Of Australia NumbersMinor3.8 hresolved07-20
Call Failure To And From a Subset Of Australia NumbersMinor3.6 hresolved07-20
Audio Quality Degradation in Twilio Mexico Local NumbersMinor9.3 hresolved07-20
SMS Delivery Report Delays when sending to UK Gamma Telecom.Minor8 dresolved07-20
Voice Calls Through DigitalOcean Are Experiencing Quality Issues.Minor4.0 hresolved07-20
SMS Delivery Delays to Orange RomaniaMinor8.2 hresolved07-20
SMS Delivery Delays and Failures to the Africell Network in Gambia, Sierra Leone, and CongoMinor4.7 hresolved07-21
SMS Delivery Delays to the Ooredoo Network in KuwaitMinor8.0 hresolved07-21
SMS Delivery Delays to Ucom Network ArmeniaMinor5.0 hresolved07-21
SMS Delivery Failures To CTBC BrazilMinor6.4 hresolved07-21
Italy Mobile Numbers Not Populating in Console SearchMinor27 hresolved07-21
SMS Delivery Delays to Tim Brazil, Local Long Codes ImpactedMinor4.9 hresolved07-21
SMS Delivery Delays To Vodacom Network In MozambiqueMinor8.1 hresolved07-22
SMS Delivery Delays to MTN Network Ivory CoastMinor12 hresolved07-22
MMS Delivery Report Delays to AT&T in the US From Toll Free Numbers and Short CodesMinor17 hresolved07-22
Outbound SMS Delivery Failure for Tcell Network in TajikistanMinor2.9 hresolved07-22
Automated Alert: No Customer ImpactMinor34 minresolved07-22
SMS Delivery Delays to Brazil - Tim Brazilian Long CodesMinor6 dresolved07-22
SMS Delivery Delay To Digicel Network In French GuianaMinor2 dresolved07-23
SMS Delivery Delays to Multiple Brazil NetworksMinor2.5 hresolved07-24
Voice Inbound and Outbound Issues to Multiple DestinationsMinor2.5 hresolved07-25
Generalized packet loss in SydneyNo impact listed0 minresolved07-25
Messaging Inbound Webhook cookies experienced an incidentNo impact listed0 minresolved07-25
On Call Engineers are Investigating a potential SMS issue in North AmericaNo impact listed17 minresolved07-25
SMS Delivery Issue for Morocco From a Subset of LongcodesMinor8.9 hresolved07-25
On Call Engineers are Investigating Hosted Number IssueMinor3.4 hresolved07-25
SMS Delivery Issues to the UAE From a Subset of Pre Registered Sender IdsMinor9.2 hresolved07-25
SMS Delivery Delays To Roshan Network In AfghanistanMinor8.6 hresolved07-26
Packet Loss Causing Dropped Calls and Call Quality Issues in Multiple RegionsMinor59 minresolved07-26
Inbound SMS Delivery Failures to Twilio Israel NumbersMinor5.0 hresolved07-26
SMS Delivery Delays to TNM Network in MalawiMinor3 dresolved07-26
SMS Delivery Delays To Telefonica O2 Network In GermanyMinor8.8 hresolved07-26
SMS Delivery Delays To IndonesiaMinor3.1 hresolved07-26
SMS Delivery Delays and Failures when Sending Messages to TajikistanMinor3.2 hresolved07-26
Issues to Add Verified Caller IDs in the Twilio Console via SMS, Call and REST APIMinor8.6 hresolved07-26
Unable to fetch phone number in Code ExchangeNo impact listed0 minresolved07-26
Missing Prices for Some Calls When Accessed via the REST ApiMinor19 hresolved07-26
On Call Engineers are InvestigatingNo impact listed27 minresolved07-26
IoT Order Processing DelaysMinor2.9 hresolved07-27
SMS Delivery Delays and Failures to Zet-Mobile Network in TajikistanMinor33 hresolved07-27
Programmable Video Services Degraded Due To High Packet LossNo impact listed0 minresolved07-27
Inbound Message Delivery Delays To A Subset Of Twilio Czech Republic Phone NumbersMinor7.2 hresolved07-27
Core Messaging Services DegradedNo impact listed0 minresolved07-27
MMS Delivery Failures Towards US Sprint Over a Subset of ShortcodesMinor30 hresolved07-27
Support Ticket Platform IssueMinor1.8 hresolved07-28
Issue with Twilio's XML responseMinor6.0 hresolved07-28
MMS Delivery Delays Over a Small Subset of Shortcodes in the USMinor13 hresolved07-28
Support Ticket Platform IssueMinor1.4 hresolved07-28
Issue with Twilio ConsoleMinor3.4 hresolved07-28
Automated Alert: Minimal Customer ImpactNo impact listed0 minresolved07-28
Super SIM Connectivity IssuesMinor5.4 hresolved07-28
SMS Delivery Issues for Vodafone FijiMinor26 hresolved07-28
SMS Delivery Delays Towards Altan MexicoMinor21 hresolved07-28
SMS Delivery Delays to Telefonica EcuadorMinor7.6 hresolved07-29
SMS Delivery Delay To TNM Network In MalawiMinor17 hresolved07-29
Call Drop To Subsets Of Twilio Australia NumbersMinor4.9 hresolved07-29
Automated Alert: No Customer ImpactNo impact listed9 minresolved07-29
SMS Delivery Delays to SomaliaMinor39 hresolved07-29
SMS Delivery Receipt Delays to T-Mobile Network in the USMinor5 dresolved07-30
MMS Delivery Delays Over a Small Subset of Short Sodes in the USMinor7.7 hresolved07-30
Delivery Steps in SMS Logs Running in Degrading ModeMinor30 hresolved07-30
SMS Delivery Delays to Vodacom Network in TanzaniaMinor5.0 hresolved07-31
Inbound Call Failures to Hungary, France, Norway, Croatia and Netherlands Landline Phone NumbersMinor25 hresolved07-31
500 Errors in Video APINo impact listed0 minresolved07-31

Maintenance 80

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Cite this

Twilio posted 152 status incidents in July 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in July 2022
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2022/07

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