Outages by dayJuly 12, 2022

Outages on July 12, 2022

UTC day 2022-07-12 (Jul 12, 2022, 00:00 to Jul 12, 2022, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

31incidents started

5labelled major or critical

20vendors with a new incident

15still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 14 · No impact listed 12 · 16 maintenance

Incidents started this day 31

Vendor	Incident	Impact	Started	Resolved	Status
Monday.com	Connectivity Issues across accounts and devices	Critical	14:19	15:21 (1.0 h)	resolved
Jira	Some customers encounter errors when trying to create issues	Major	01:03	04:10 (3.1 h)	resolved
Confluent	New cluster provisioning and expansion may be delayed	Major	02:25	10:20 (7.9 h)	resolved
Dialpad	Issues accessing the Contact Support page	Major	16:34	18:28 (1.9 h)	resolved
Dialpad	Office settings and other admin pages not loading	Major	18:06	18:38 (32 min)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging and Operator Services (SMSX) \| Potential delay in delivery of MO,MT & DLR towards one of the operator in United States \| TT# MNOC-41199	Minor	04:19	07:10 (2.9 h)	resolved
Twilio	SMS Delivery Delays to T-Mobile Network in the U.S.	Minor	04:19	09:13 (4.9 h)	resolved
Twilio	Inbound Calls Failing Over a Subset of Australian Mobile Phone Numbers	Minor	05:46	11:46 (6.0 h)	resolved
Greenhouse	BIC: Delayed Processing Of Some Tables	Minor	13:56	23:31 (9.6 h)	resolved
Scaleway	[ELASTIC METAL] SSH keys are not added	Minor	15:00	Jul 13, 2022, 12:05 (21 h)	resolved
Twilio	Issue with Voice Transcription Delays	Minor	17:02	18:48 (1.8 h)	resolved
Netlify	Increased errors and latencies on High-Performance Edge Network	Minor	17:23	17:55 (32 min)	resolved
Sigma Computing	Degraded query processing on Sigma-AWS	Minor	17:49	18:23 (34 min)	resolved
LaunchDarkly	Experimentation results delay	Minor	18:01	19:58 (1.9 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-41237	Minor	18:21	19:35 (1.2 h)	resolved
Bitbucket	Invalid JTW formatting when installing Connect App	Minor	18:28	Jul 13, 2022, 01:33 (7.1 h)	resolved
Sigma Computing	Degraded performance on Sigma-AWS	Minor	19:10	23:45 (4.6 h)	resolved
Unbounce	Can't Change Page URL or Add New Custom Domains	Minor	21:52	21:58 (6 min)	resolved
Netlify	Increased errors and latencies on High-Performance Edge Network	Minor	23:24	Jul 13, 2022, 00:03 (39 min)	resolved
Confluence	Intermittent authentication failures across Atlassian Cloud	No impact listed	00:24	03:18 (2.9 h)	resolved
Jira	Intermittent authentication failures across Atlassian Cloud	No impact listed	00:24	03:18 (2.9 h)	resolved
Trello	Intermittent authentication failures across Atlassian Cloud	No impact listed	00:24	03:18 (2.9 h)	resolved
Bitbucket	Intermittent authentication failures across Atlassian Cloud	No impact listed	00:24	03:18 (2.9 h)	resolved
Confluence	Jira family and Confluence products temporarily unavailable for some customers	No impact listed	05:50	05:50 (0 min)	resolved
Jira	Jira family and Confluence products temporarily unavailable for some customers	No impact listed	05:50	05:50 (0 min)	resolved
Dropbox Sign	Document Finalization Delayed	No impact listed	15:21	15:21 (0 min)	resolved
Sinch	SDI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of MO traffic \| TT# MNOC-41234	No impact listed	15:36	18:42 (3.1 h)	resolved
BigCommerce	Availability Issues	No impact listed	17:23	18:22 (59 min)	resolved
Bandwidth	Possible Connectivity Issues with Voice API	No impact listed	18:28	19:13 (45 min)	resolved
Bitrise	Increased queue time on our Xcode stacks	No impact listed	18:48	Jul 13, 2022, 13:26 (19 h)	resolved
Squarespace	Connectivity Issues	No impact listed	19:43	21:30 (1.8 h)	resolved

Still open from earlier days 15

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Canadian Outbound Traffic Outage	Major	Jul 8, 2022, 16:58	22:05 (4 d)	resolved
Trello	iOS app performance is degraded for some users	Minor	Jul 5, 2022, 17:56	15:21 (7 d)	resolved
Sinch	Delivery Issue - Claro Brazil	Minor	Jul 6, 2022, 03:46	Aug 11, 2022, 13:56 (36 d)	resolved
Vonage	Singapore SMS - Degradation for Inbound SMS towards Singapore Long Virtual Numbers	Minor	Jul 7, 2022, 10:34	Jul 18, 2022, 10:00 (11 d)	resolved
Sinch	Delivery issues - Rogers Wireless Canada and Fido Canada	Minor	Jul 8, 2022, 09:30	09:37 (4 d)	resolved
Cloudinary	Elevated errors for moderation requests via the MetaDefender Anti-Malware Protection add-on	Minor	Jul 11, 2022, 08:56	17:05 (32 h)	resolved
Scaleway	[Support] Phone assistance is unavailable	Minor	Jul 11, 2022, 09:25	11:35 (26 h)	resolved
Xero	Some users are experiencing technical issues with the HMRC API service	Minor	Jul 11, 2022, 10:00	10:34 (25 h)	resolved
Sentry	Delays in Event Processing	Minor	Jul 11, 2022, 14:11	11:51 (22 h)	resolved
Gorgias	Delay on receiving emails belonging to forwarding integrations	Minor	Jul 11, 2022, 20:13	00:16 (4.0 h)	resolved
Datadog	Delayed Monitors Notifications	Minor	Jul 11, 2022, 23:48	00:22 (34 min)	resolved
Scaleway	[BILLING] Incorrect consumption estimate	No impact listed	Jul 6, 2022, 09:48	Jul 13, 2022, 04:55 (7 d)	resolved
Hotjar	Google Optimize Integration causing customer website crashes	No impact listed	Jul 7, 2022, 17:12	Aug 10, 2022, 10:10 (34 d)	resolved
Mux	Incomplete data from Delivery Usage API	No impact listed	Jul 11, 2022, 05:25	13:35 (32 h)	resolved
Wise	Direct Debits in EUR disrupted	No impact listed	Jul 11, 2022, 12:36	19:44 (31 h)	resolved

Maintenance 16

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	03:00	10:00 (7.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Small US Regional Carriers	Maintenance	04:00	08:30 (4.5 h)	resolved
imgix	Billing display issue	Maintenance	04:35	22:55 (18 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	10:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	05:00	07:00 (2.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States	Maintenance	05:00	07:00 (2.0 h)	resolved
JFrog	[Scheduled] Planned Cloud Maintenance on Azure Canada Central	Maintenance	07:20	12:20 (5.0 h)	resolved
JFrog	[Scheduled] Planned Cloud Maintenance on Azure East US	Maintenance	07:21	12:20 (5.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - EU	Maintenance	08:00	09:01 (1.0 h)	resolved
Twilio	[Scheduled] Australia Voice Carrier Partner Maintenance	Maintenance	08:00	10:00 (2.0 h)	resolved
Scaleway	[Scheduled] [ACCOUNT] Unavailability of email actions related to the Scaleway account	Maintenance	08:30	08:35 (5 min)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - US	Maintenance	10:00	11:00 (1.0 h)	resolved
Twilio	[Scheduled] Japan SMS Carrier Maintenance - KDDI	Maintenance	19:00	20:01 (1.0 h)	resolved
Vonage	[Scheduled] Japan SMS - Planned maintenance affecting KDDI network	Maintenance	19:00	20:01 (1.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:00	Jul 13, 2022, 00:00 (3.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Partner Maintenance	Maintenance	22:01	Jul 13, 2022, 01:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Monday.com, Jira, Confluent, Dialpad, Sinch, Twilio, Greenhouse, Scaleway, Netlify, Sigma Computing, LaunchDarkly, Bitbucket.

Cite this

31 vendor-reported incidents started on 2022-07-12 (UTC) across 20 vendors, 5 labelled major or critical by the vendor.

Title: Outages on July 12, 2022
Vendor: Rewindex daily outage roundup
Date: 2022-07-12 00:00 UTC
URL: https://rewindex.com/outages/2022-07-12

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