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Hotjar: Google Optimize Integration causing customer website crashes

No impact listedStatus: resolvedStarted Resolved (34 d)1 updatestatus.hotjar.com (opens in new tab)

Timeline of updates

  1. resolved

    Thanks for bearing with us while we working on resolving service - We are pleased to share that the Hotjar <--> Google Optimize integration is now available for use! The incident was reported on July 7, 2022, and since then, our team has been working hard to resolve the issue caused by a recent change to Google Optimize. To start using the functionality again, please go to your account settings to re-enable it. We understand that this integration may have been essential to your workflow, so we apologize for any disruption you or your team experienced. If you encounter any further issues while using the integration, please don't hesistate to reach out and let us know!

From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2022-07-07 17:12 UTC, resolved after 34 d, 1 update(s).

Title
Google Optimize Integration causing customer website crashes
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/incidents/brrmry0gc9bg

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