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Twilio: Outbound Call Failures to a Subset of Japanese Numbers

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio observed an increased number of Elastic SIP Trunking termination call failures, primarily across our APAC regions. The issue was determined to be the result of a change in a third party vendor common among multiple Twilio customers. The issue was observed for 6 hours between 15:30 and 21:30 Pacific Time on 07/05/2022. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2022-07-05 07:30 UTC, resolved after 0 min, 1 update(s).

Title
Outbound Call Failures to a Subset of Japanese Numbers
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/hz71tr31q00d

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