# Twilio: Outbound Call Failures to a Subset of Japanese Numbers

> Twilio status incident “Outbound Call Failures to a Subset of Japanese Numbers” on 2022-07-05: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/hz71tr31q00d
Last updated: 2022-07-05T07:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-07-05 07:30 UTC · Resolved: 2022-07-05 07:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/hz71tr31q00d](https://status.twilio.com/incidents/hz71tr31q00d)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-07-05 07:30 UTC: Twilio observed an increased number of Elastic SIP Trunking termination call failures, primarily across our APAC regions. The issue was determined to be the result of a change in a third party vendor common among multiple Twilio customers. The issue was observed for 6 hours between 15:30 and 21:30 Pacific Time on 07/05/2022. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2022-07-05 07:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/hz71tr31q00d
- Citation: Twilio, “Outbound Call Failures to a Subset of Japanese Numbers” (2022-07-05 07:30 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/hz71tr31q00d (CC BY 4.0).
- Markdown link: `[Twilio: Outbound Call Failures to a Subset of Japanese Numbers (2022-07-05)](https://rewindex.com/company/twilio/incidents/hz71tr31q00d)`


---
Canonical: https://rewindex.com/company/twilio/incidents/hz71tr31q00d · Markdown: https://rewindex.com/company/twilio/incidents/hz71tr31q00d.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/hz71tr31q00d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:11:20.489Z