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Twilio: Packet Loss Causing Dropped Calls and Call Quality Issues in Multiple Regions

MinorStatus: resolvedStarted Resolved (59 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Upon further investigation, we confirm that issue causing call drops and call quality impacting Programmable Voice product has been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-07-26 03:24 UTC, resolved after 59 min, 1 update(s).

Title
Packet Loss Causing Dropped Calls and Call Quality Issues in Multiple Regions
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/cm83jbk81xr0

Twilio profileRecent Twilio incidentsAll outages on July 26, 2022Twilio in July 2022MarkdownJSON