# Twilio: Packet Loss Causing Dropped Calls and Call Quality Issues in Multiple Regions

> Twilio status incident “Packet Loss Causing Dropped Calls and Call Quality Issues in Multiple Regions” on 2022-07-26: impact minor (vendor’s label), 59 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/cm83jbk81xr0
Last updated: 2022-07-26T04:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-07-26 03:24 UTC · Resolved: 2022-07-26 04:23 UTC · Duration: 59 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/cm83jbk81xr0](https://status.twilio.com/incidents/cm83jbk81xr0)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-07-26 04:23 UTC: Upon further investigation, we confirm that issue causing call drops and call quality impacting Programmable Voice product has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-07-26 03:24 UTC, resolved after 59 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/cm83jbk81xr0
- Citation: Twilio, “Packet Loss Causing Dropped Calls and Call Quality Issues in Multiple Regions” (2022-07-26 03:24 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/cm83jbk81xr0 (CC BY 4.0).
- Markdown link: `[Twilio: Packet Loss Causing Dropped Calls and Call Quality Issues in Multiple Regions (2022-07-26)](https://rewindex.com/company/twilio/incidents/cm83jbk81xr0)`


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Canonical: https://rewindex.com/company/twilio/incidents/cm83jbk81xr0 · Markdown: https://rewindex.com/company/twilio/incidents/cm83jbk81xr0.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/cm83jbk81xr0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:55:13.269Z