Twilio: Spike in 5xx error for Chat/Conversations API
Timeline of updates
- resolved
Programmable Chat/Conversations API was degraded for 5 minutes between 06:50 and 06:55 Pacific Time on 07/16/2022. During this period, customers may have experienced 5xx error for Chat/Conversations API. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2022-07-16 01:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Spike in 5xx error for Chat/Conversations API
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/tn4lwt5s4f3g
Twilio profileRecent Twilio incidentsAll outages on July 16, 2022Twilio in July 2022MarkdownJSON