rewindex

CompaniesMetabase CloudIncidents

Metabase Cloud: Emails not sending

No impact listedStatus: resolvedStarted Resolved (30 min)2 updatesstspg.io (opens in new tab)

Affected components: Metabase Cloud Platform

Timeline of updates

  1. investigating

    We're aware that emails are not being sent on instances that run on Metabase Cloud. We're investigating the issue.

  2. resolved

    We've identified that we run over quota on our Cloud email service so we requested to increase the limits. Emails on our instances are now back to normal.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Metabase Cloud, started 2022-07-21 12:23 UTC, resolved after 30 min, 2 update(s).

Title
Emails not sending
Vendor
Metabase Cloud
Date
URL
https://rewindex.com/company/metabase-cloud/incidents/cc5c92by82vv

Metabase Cloud profileRecent Metabase Cloud incidentsAll outages on July 21, 2022Metabase Cloud in July 2022MarkdownJSON