# Metabase Cloud: Emails not sending

> Metabase Cloud status incident “Emails not sending” on 2022-07-21: impact none (vendor’s label), 30 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/metabase-cloud/incidents/cc5c92by82vv
Last updated: 2022-07-21T12:53:24Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-07-21 12:23 UTC · Resolved: 2022-07-21 12:53 UTC · Duration: 30 min
- Updates: 2 · Affected components: Metabase Cloud Platform
- [Vendor status page: https://stspg.io/hvsprmdf18f4](https://stspg.io/hvsprmdf18f4)
- [Company: Metabase Cloud](https://rewindex.com/company/metabase-cloud.md)

## Timeline of updates

- **investigating** 2022-07-21 12:23 UTC: We're aware that emails are not being sent on instances that run on Metabase Cloud. We're investigating the issue.
- **resolved** 2022-07-21 12:53 UTC: We've identified that we run over quota on our Cloud email service so we requested to increase the limits. Emails on our instances are now back to normal.

## Cite this

Status incident (vendor impact label: none) posted by Metabase Cloud, started 2022-07-21 12:23 UTC, resolved after 30 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/metabase-cloud/incidents/cc5c92by82vv
- Citation: Metabase Cloud, “Emails not sending” (2022-07-21 12:23 UTC). Archived by Rewindex: https://rewindex.com/company/metabase-cloud/incidents/cc5c92by82vv (CC BY 4.0).
- Markdown link: `[Metabase Cloud: Emails not sending (2022-07-21)](https://rewindex.com/company/metabase-cloud/incidents/cc5c92by82vv)`


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Canonical: https://rewindex.com/company/metabase-cloud/incidents/cc5c92by82vv · Markdown: https://rewindex.com/company/metabase-cloud/incidents/cc5c92by82vv.md · JSON: https://rewindex.com/api/v1/companies/metabase-cloud/incidents/cc5c92by82vv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:36:44.424Z