Outages by dayMay 9, 2023

Outages on May 9, 2023

UTC day 2023-05-09 (May 9, 2023, 00:00 to May 9, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

56incidents started

16labelled major or critical

37vendors with a new incident

14still open from earlier days

By vendor label: Critical 3 · Major 13 · Minor 26 · No impact listed 14 · 22 maintenance

Outage events this day

11:00GitHub outage · 2 linked vendors, plus 3 other incidents also happening in the same window (not linked)
GitHub posted “Incident with Pull Requests” at 08:07 UTC.

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 56

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Search service outage	Critical	09:33	09:46 (13 min)	resolved
Lattice	Lattice Outage	Critical	16:18	16:48 (30 min)	resolved
Keeper	Vault login errors in US	Critical	22:58	23:15 (17 min)	resolved
Scaleway	[MUTU] Automatic installation Wordpress doesn't work	Major	06:52	Jun 16, 2023, 10:17 (38 d)	resolved
Stream (GetStream)	Realtime connections outage	Major	07:32	08:33 (1.0 h)	resolved
GitHub Copilot	Incident with Actions, API Requests, Codespaces, Git Operations, Issues, Pages, Pull Requests and Webhooks	Major	11:32	21:14 (9.7 h)	resolved
GitHub	Incident with Actions, API Requests, Codespaces, Git Operations, Issues, Pages, Pull Requests and Webhooks	Major	11:32	21:14 (9.7 h)	resolved
v0	GitHub Service Outage: Upstream Integrations Failing	Major	11:52	13:06 (1.2 h)	resolved
Vercel	GitHub Service Outage: Upstream Integrations Failing	Major	11:52	13:06 (1.2 h)	resolved
SurveyMonkey	Errors across the site	Major	12:05	13:40 (1.6 h)	resolved
Lightdash	Lightdash Cloud instability (slow response times)	Major	13:48	15:33 (1.8 h)	postmortem
Runway	Elevated error rates for some AI Magic Tools	Major	13:58	15:22 (1.4 h)	resolved
Snyk	IaC recurring tests degraded availabilty	Major	15:31	May 11, 2023, 06:58 (39 h)	resolved
Figma	Service disruption	Major	20:02	20:08 (6 min)	resolved
Xero	Global: XPM - customers redirected to dashboard	Major	22:47	May 10, 2023, 00:09 (1.4 h)	resolved
ngrok	New tunnels cannot be started in the India (in) region	Major	22:54	23:16 (22 min)	resolved
npm	Cleaning of stale packages impacted	Minor	00:26	01:40 (1.2 h)	resolved
Scaleway	[DC2] - Chassis down in room 101 rack N13 block J.	Minor	07:27	Sep 21, 2023, 14:18 (135 d)	resolved
GitHub Copilot	Incident with Pull Requests	Minor	08:07	10:04 (1.9 h)	resolved
GitHub	Incident with Pull Requests	Minor	08:07	10:04 (1.9 h)	resolved
Twilio	MMS/SMS Delivery Report Delays to Multiple networks in Canada and US for a subset of Long Codes	Minor	10:30	20:00 (9.5 h)	resolved
Twilio	SMS Delivery Delays/Failures to Google Voice Network in US	Minor	10:47	15:28 (4.7 h)	resolved
Twilio	Outbound Call Failures to a Subset of UK Numbers	Minor	11:19	16:17 (5.0 h)	resolved
Sinch	Delivery Issue US - Google Voice	Minor	11:35	12:50 (1.3 h)	resolved
Wix	RESOLVED: We're investigating a potential issue with Wix Editor.	Minor	11:54	12:02 (8 min)	resolved
Plivo	Delivery delay on Inbound/Outbound regular SMS/MMS towards US phone numbers in Dallas region	Minor	12:03	13:19 (1.3 h)	resolved
Twilio	MMS/SMS Delivery Delays to AT&T Network in USA	Minor	12:52	May 10, 2023, 00:05 (11 h)	resolved
Sinch	Delivery Issue US - AT&T	Minor	13:12	20:26 (7.2 h)	resolved
Upstash	Degraded performance on QStash	Minor	13:27	13:41 (14 min)	resolved
Vonage	USA SMS - Degradation and Latency affecting AT&T	Minor	14:15	21:37 (7.4 h)	resolved
Grafana Cloud	us-east-0 Instances Failing to Initialize	Minor	15:11	15:56 (45 min)	resolved
Dialpad	Digital Experience Performance Degredation	Minor	15:41	16:27 (46 min)	resolved
SparkPost	Data processing delays for SparkPost customers - US region	Minor	15:46	17:42 (1.9 h)	resolved
Mapbox	Degraded access to offline map downloads	Minor	15:57	18:04 (2.1 h)	resolved
Webflow	Some hosted sites may exhibit degraded performance	Minor	16:01	19:40 (3.6 h)	resolved
Twilio	SMS Delivery Delays to Econet Network in Zimbabwe	Minor	16:28	May 10, 2023, 08:19 (16 h)	resolved
Plivo	Delivery delay on inbound/outbound SMS towards the US phone numbers : AT&T	Minor	17:17	21:52 (4.6 h)	resolved
Contentful	Contentful WebApp failures when using linked entries	Minor	18:02	18:59 (57 min)	resolved
Sentry	Some alerts are delayed by 10-15 minutes.	Minor	18:18	18:57 (39 min)	resolved
Twilio	SMS Delivery Delays to Orange Network in Cameroon	Minor	20:35	May 10, 2023, 12:32 (16 h)	resolved
GitHub Copilot	Incident with Git Operations	Minor	22:39	May 10, 2023, 00:06 (1.4 h)	resolved
GitHub	Incident with Git Operations	Minor	22:39	May 10, 2023, 00:06 (1.4 h)	resolved
DigitalOcean	DNS Resolution in SFO1	No impact listed	02:00	02:00 (0 min)	resolved
Confluent	Authentication failures for control plane operations in Confluent Cloud	No impact listed	02:00	02:00 (0 min)	resolved
Confluent	Confluent Cloud Metrics API error rates and latencies are higher than normal	No impact listed	02:00	02:00 (0 min)	resolved
DigitalOcean	Network Connectivity in SFO	No impact listed	04:00	04:00 (0 min)	resolved
Mapbox	Elevated Geocoding API errors	No impact listed	08:00	08:00 (0 min)	resolved
Vonage	Interconnect servers restart in EU West region	No impact listed	08:05	09:12 (1.1 h)	resolved
Xero	Global: Emails - Customers are experiencing a delay in sending emails from Xero	No impact listed	11:15	12:55 (1.7 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 738 - Stockton, CA	No impact listed	13:08	23:12 (10 h)	resolved
Canva	Issues with using Magic Write and Magic Presentation	No impact listed	14:22	14:53 (31 min)	resolved
Twilio	Issues with promos and trial balances	No impact listed	16:36	16:46 (10 min)	resolved
Honeycomb	Query performance degradation	No impact listed	18:41	May 11, 2023, 18:23 (48 h)	resolved
Asana	asana.com is down.	No impact listed	19:00	20:34 (1.6 h)	resolved
RudderStack	Data processing delays for enterprise customers	No impact listed	22:00	22:00 (0 min)	resolved
Upstash	Degraded performance on QStash	No impact listed	22:17	22:17 (0 min)	resolved

Still open from earlier days 14

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	Service Degradation - Cloud Manager Analytics	Critical	May 5, 2023, 23:38	May 24, 2023, 18:04 (19 d)	resolved
Twilio	Voice Quality Call Issues to Multiple Countries in Europe	Minor	May 2, 2023, 09:05	May 15, 2023, 18:16 (13 d)	resolved
Twilio	SMS Delivery Delays to Sudani One Network in Sudan	Minor	May 3, 2023, 07:32	May 10, 2023, 20:58 (8 d)	resolved
Scaleway	[DC5]Switch down-Room 1-Rack 23	Minor	May 3, 2023, 17:06	07:31 (6 d)	resolved
Akamai	Edge Delivery and Configuration Deployment issues	Minor	May 4, 2023, 09:35	May 22, 2023, 21:22 (18 d)	resolved
Gorgias	Potential disruptions on our WhatsApp features	Minor	May 4, 2023, 10:29	Jun 6, 2023, 12:48 (33 d)	resolved
Twilio	SMS Delivery Delays to MTN Network in Sudan	Minor	May 5, 2023, 10:21	May 10, 2023, 20:59 (5 d)	resolved
Twilio	SMS Delivery Delays to Orange Network in Democratic Republic of the Congo	Minor	May 7, 2023, 14:35	09:56 (43 h)	resolved
Webflow	Reports of slowness and crashing within the Designer and Editor	Minor	May 7, 2023, 19:01	14:02 (43 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT#MNOC-47733	Minor	May 8, 2023, 17:31	May 13, 2023, 08:40 (5 d)	resolved
Klaviyo	Failures in processing email events	Minor	May 8, 2023, 19:46	May 12, 2023, 18:11 (4 d)	resolved
Heap	Connect sync delays	Minor	May 8, 2023, 22:19	00:22 (2.0 h)	resolved
Canva	Some users may not be able to connect to Facebook and Instagram.	No impact listed	May 8, 2023, 01:27	May 11, 2023, 00:18 (3 d)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| MNOC-47729	No impact listed	May 8, 2023, 16:20	01:21 (9.0 h)	resolved

Maintenance 22

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - 338 - Bloomington, IN	Maintenance	04:01	09:00 (5.0 h)	resolved
Twilio	[Scheduled] US SMS Carriers Maintenance - Small US Carriers	Maintenance	04:01	09:00 (5.0 h)	resolved
Twilio	[Scheduled] Global Account Security Carrier Partner Maintenance - Three UK	Maintenance	05:00	07:00 (2.0 h)	resolved
Scaleway	[Scheduled] [DC5] Mechanical maintenance + Tests in charge of generators	Maintenance	06:30	13:30 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	07:00	11:00 (4.0 h)	resolved
Sinch	[Scheduled] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-10474	Maintenance	07:00	09:38 (2.6 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting AT&T	Maintenance	07:46	11:00 (3.2 h)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-10475	Maintenance	08:00	12:01 (4.0 h)	resolved
Sinch	[Scheduled] Sinch Maintenance - Updated SSL Certificates - BR	Maintenance	08:00	10:00 (2.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - US	Maintenance	10:00	11:00 (1.0 h)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - Australia & China	Maintenance	12:01	16:00 (4.0 h)	resolved
DNSimple	[Scheduled] Registrar Scheduled Maintenance Notice	Maintenance	14:00	16:00 (2.0 h)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \|\| MNOC-47755	Maintenance	15:59	May 10, 2023, 09:08 (17 h)	resolved
Vonage	[Scheduled] Japan SMS - Planned Maintenance affecting Softbank Mobile network	Maintenance	16:00	22:01 (6.0 h)	resolved
Twilio	[Scheduled] Global Account Security Carrier Partner Maintenance - 3ID	Maintenance	17:31	21:00 (3.5 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Delivery Degradation towards Hutchison 3	Maintenance	17:31	21:00 (3.5 h)	resolved
Sinch	[Scheduled] DI LTE & GRX 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number# INC000009979055	Maintenance	18:01	22:01 (4.0 h)	resolved
Sinch	[Scheduled] Sinch Planned Maintenance - EU1 SMSC Upgrade	Maintenance	19:01	23:00 (4.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Maintenance - Bouygues Telecom	Maintenance	22:00	May 10, 2023, 04:00 (6.0 h)	resolved
Twilio	[Scheduled] France Voice and SMS Carrier Partner Maintenance	Maintenance	22:00	23:00 (1.0 h)	resolved
Vonage	[Scheduled] France SMS - Planned maintenance affecting Bouygues network	Maintenance	22:00	May 10, 2023, 04:00 (6.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Lattice, Keeper, Scaleway, Stream (GetStream), GitHub Copilot, GitHub, v0, Vercel, SurveyMonkey, Lightdash, Runway.

Cite this

56 vendor-reported incidents started on 2023-05-09 (UTC) across 37 vendors, 16 labelled major or critical by the vendor.

Title: Outages on May 9, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-05-09 00:00 UTC
URL: https://rewindex.com/outages/2023-05-09

All days Outage events Markdown