Outages by dayMay 10, 2023

Outages on May 10, 2023

UTC day 2023-05-10 (May 10, 2023, 00:00 to May 10, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

49incidents started

5labelled major or critical

29vendors with a new incident

18still open from earlier days

By vendor label: Critical 4 · Major 1 · Minor 33 · No impact listed 11 · 23 maintenance

Incidents started this day 49

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Access.redhat.com - Support Cases Outage	Critical	03:23	05:22 (2.0 h)	resolved
Grammarly	Grammarly is experiencing a service interruption	Critical	16:27	18:03 (1.6 h)	resolved
Grain	Application Outage	Critical	17:12	18:13 (1.0 h)	resolved
Upstash	Elevated latency in us-east-1	Critical	20:04	21:46 (1.7 h)	resolved
Asana	Major Outage	Major	01:52	01:52 (0 min)	resolved
Sinch	Site EU1 and EU3 - Degradation	Minor	00:20	04:57 (4.6 h)	resolved
v0	Vercel Dashboard degraded	Minor	02:17	02:55 (38 min)	resolved
Vercel	Vercel Dashboard degraded	Minor	02:17	02:55 (38 min)	resolved
Buildkite	Degraded ingestion of Test Analytics data	Minor	02:34	04:51 (2.3 h)	resolved
Discord	Some types of updates not delivered to clients / bots	Minor	04:38	08:02 (3.4 h)	resolved
Sinch	Delivery Issue Brazil - Claro	Minor	05:02	07:06 (2.1 h)	resolved
Twilio	SMS Delivery Delays to Claro Network in Brazil	Minor	05:06	09:06 (4.0 h)	resolved
MongoDB Atlas	Atlas Charts: New Charts activation failures	Minor	06:00	06:00 (0 min)	resolved
Vonage	Spain SMS - Degradation of Inbound SMS towards a subset of Long Virtual Numbers	Minor	06:20	09:53 (3.5 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio France Phone Numbers	Minor	07:24	09:59 (2.6 h)	resolved
Vonage	Cameroon SMS - Delivery degradation towards Orange network	Minor	07:59	11:18 (3.3 h)	resolved
Twilio	Inbound Message Delivery Delays to a subset of Twilio Australia Phone Numbers	Minor	08:40	15:22 (6.7 h)	resolved
Sinch	Delivery Issue France - Orange	Minor	09:00	14:29 (5.5 h)	resolved
Vonage	France SMS - Delivery degradation towards Orange network	Minor	09:14	13:59 (4.8 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in France	Minor	09:21	15:14 (5.9 h)	resolved
Wix	RESOLVED: We're investigating a potential issue with accessing Wix live sites.	Minor	11:50	12:43 (53 min)	resolved
GitHub Copilot	Incident with Actions, API Requests, Codespaces, Git Operations, Pages and Pull Requests	Minor	13:00	May 11, 2023, 00:34 (12 h)	resolved
GitHub	Incident with Actions, API Requests, Codespaces, Git Operations, Pages and Pull Requests	Minor	13:00	May 11, 2023, 00:34 (12 h)	resolved
Sinch	Delivery Issue BR - Claro	Minor	14:29	May 11, 2023, 06:09 (16 h)	resolved
LogRocket	Processing delays impacting a subset of metrics and filters	Minor	15:00	May 11, 2023, 12:12 (21 h)	resolved
Akamai	Edge Delivery Issues in South America	Minor	15:14	15:41 (27 min)	resolved
Semaphore	Delays in job processing on Semaphore 2.0	Minor	15:28	20:07 (4.7 h)	resolved
Sinch	Delivery Issue DO - Altice	Minor	16:53	May 11, 2023, 04:48 (12 h)	resolved
Vanta	Github Incident causing viewing issues	Minor	17:43	18:54 (1.2 h)	resolved
Vonage	Dominican Republic SMS - Delivery Degradation towards Altice network	Minor	17:46	May 11, 2023, 05:10 (11 h)	resolved
Twilio	SMS Delivery Delays to Orange Network In Dominican Republic	Minor	17:55	May 11, 2023, 01:21 (7.4 h)	resolved
Jupyter (Anaconda)	Some anaconda.cloud organizations show up as "Canceled"	Minor	18:43	21:36 (2.9 h)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT#MNOC-47776	Minor	19:51	May 11, 2023, 01:28 (5.6 h)	resolved
Optimizely	Search & Navigation Performance Issue - US Region (USEA05)	Minor	20:13	May 12, 2023, 13:24 (41 h)	resolved
Twilio	Subset of Users Are Unable to Log in to Console Using 2FA	Minor	21:06	23:26 (2.3 h)	resolved
Maven Central	Search results are out of date	Minor	21:07	21:27 (20 min)	resolved
Twilio	Verify Insights Data Unavailable on Console	Minor	21:25	May 11, 2023, 03:33 (6.1 h)	resolved
Xero	WorkflowMax - Some users are experiencing performance issues	Minor	22:03	22:41 (38 min)	resolved
LiveKit	Cloud Dashboard connection errors	No impact listed	02:12	03:07 (55 min)	resolved
Snyk	Code Snippets Homepage not Up	No impact listed	08:18	May 11, 2023, 13:08 (29 h)	resolved
Snyk	Code Snippets Homepage not Up	No impact listed	08:18	08:44 (26 min)	resolved
Twilio	On Call Engineers are Investigating an issue	No impact listed	08:36	09:49 (1.2 h)	resolved
Twilio	MMS delivery failures to a subset of US carriers	No impact listed	15:32	15:32 (0 min)	resolved
Bugsnag	BugSnag dashboard latency	No impact listed	16:16	17:15 (59 min)	resolved
Bugsnag	Delays in session processing	No impact listed	16:25	17:12 (47 min)	resolved
Twilio	500s for billing-related APIs	No impact listed	16:39	17:07 (28 min)	resolved
Squarespace	Acuity Scheduling - 'Book Now' button removed from Facebook and Instagram integrations.	No impact listed	18:36	May 17, 2023, 14:58 (7 d)	resolved
Bandwidth	Bandwidth Local Market Impairment - Lata 738 - Stockton, CA	No impact listed	18:50	May 11, 2023, 15:45 (21 h)	resolved
Twilio	Degraded Performance With Verify	No impact listed	21:45	21:45 (0 min)	resolved

Still open from earlier days 18

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	Service Degradation - Cloud Manager Analytics	Critical	May 5, 2023, 23:38	May 24, 2023, 18:04 (19 d)	resolved
Scaleway	[MUTU] Automatic installation Wordpress doesn't work	Major	May 9, 2023, 06:52	Jun 16, 2023, 10:17 (38 d)	resolved
Snyk	IaC recurring tests degraded availabilty	Major	May 9, 2023, 15:31	May 11, 2023, 06:58 (39 h)	resolved
Xero	Global: XPM - customers redirected to dashboard	Major	May 9, 2023, 22:47	00:09 (1.4 h)	resolved
Twilio	SMS Delivery Delays to Sudani One Network in Sudan	Minor	May 3, 2023, 07:32	20:58 (8 d)	resolved
Akamai	Edge Delivery and Configuration Deployment issues	Minor	May 4, 2023, 09:35	May 22, 2023, 21:22 (18 d)	resolved
Gorgias	Potential disruptions on our WhatsApp features	Minor	May 4, 2023, 10:29	Jun 6, 2023, 12:48 (33 d)	resolved
Twilio	SMS Delivery Delays to MTN Network in Sudan	Minor	May 5, 2023, 10:21	20:59 (5 d)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT#MNOC-47733	Minor	May 8, 2023, 17:31	May 13, 2023, 08:40 (5 d)	resolved
Klaviyo	Failures in processing email events	Minor	May 8, 2023, 19:46	May 12, 2023, 18:11 (4 d)	resolved
Scaleway	[DC2] - Chassis down in room 101 rack N13 block J.	Minor	May 9, 2023, 07:27	Sep 21, 2023, 14:18 (135 d)	resolved
Twilio	MMS/SMS Delivery Delays to AT&T Network in USA	Minor	May 9, 2023, 12:52	00:05 (11 h)	resolved
Twilio	SMS Delivery Delays to Econet Network in Zimbabwe	Minor	May 9, 2023, 16:28	08:19 (16 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in Cameroon	Minor	May 9, 2023, 20:35	12:32 (16 h)	resolved
GitHub Copilot	Incident with Git Operations	Minor	May 9, 2023, 22:39	00:06 (1.4 h)	resolved
GitHub	Incident with Git Operations	Minor	May 9, 2023, 22:39	00:06 (1.4 h)	resolved
Canva	Some users may not be able to connect to Facebook and Instagram.	No impact listed	May 8, 2023, 01:27	May 11, 2023, 00:18 (3 d)	resolved
Honeycomb	Query performance degradation	No impact listed	May 9, 2023, 18:41	May 11, 2023, 18:23 (48 h)	resolved

Maintenance 23

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	02:00	10:01 (8.0 h)	resolved
Sinch	[Scheduled] CANCELLED \| DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-10467	Maintenance	05:00	not resolved	unknown
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application and Database Maintenance \| PCR Number # PCRSDI-10466	Maintenance	05:31	07:42 (2.2 h)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - New York & Los Angeles	Maintenance	06:00	10:01 (4.0 h)	resolved
Scaleway	[Scheduled] [DC5] Mechanical maintenance + Tests in charge of generators	Maintenance	06:30	13:30 (7.0 h)	resolved
Sinch	[Scheduled] Sinch Maintenance - Updated SSL Certificates - EU	Maintenance	08:00	10:00 (2.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - US	Maintenance	09:00	10:01 (1.0 h)	resolved
Vonage	[Scheduled] Vonage Platform - Scheduled Maintenance - 2023-05-10	Maintenance	11:00	12:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Planned Maintenance - AU1 SMSC Upgrade	Maintenance	12:00	14:00 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way SMS towards the US phone numbers	Maintenance	14:00	May 11, 2023, 04:00 (14 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	14:01	May 11, 2023, 04:00 (14 h)	resolved
DigitalOcean	[Scheduled] Status Page Maintenance	Maintenance	14:01	15:48 (1.8 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	16:00	May 11, 2023, 09:00 (17 h)	resolved
Twilio	[Scheduled] Singapore Voice Carrier Partner Maintenance	Maintenance	17:00	20:00 (3.0 h)	resolved
Sinch	[Scheduled] Sinch Planned Maintenance - EU3 SMSC Upgrade	Maintenance	19:00	23:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:00	May 11, 2023, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	May 11, 2023, 00:00 (4.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Emergency Network Maintenance - AP-South (Singapore)	Maintenance	20:01	21:00 (59 min)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:01	May 11, 2023, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	21:00	May 18, 2023, 00:01 (7 d)	resolved
Twilio	[Scheduled] South Africa SMS Carrier Maintenance - MTN	Maintenance	21:00	May 11, 2023, 03:00 (6.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:00	May 11, 2023, 00:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Grammarly, Grain, Upstash, Asana, Sinch, v0, Vercel, Buildkite, Discord, Twilio, MongoDB Atlas.

Cite this

49 vendor-reported incidents started on 2023-05-10 (UTC) across 29 vendors, 5 labelled major or critical by the vendor.

Title: Outages on May 10, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-05-10 00:00 UTC
URL: https://rewindex.com/outages/2023-05-10

All days Outage events Markdown