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Twilio: 500s for billing-related APIs

No impact listedStatus: resolvedStarted Resolved (28 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Billing APIs and Console pages was degraded for 30 minutes between 9:20 and 9:50 Pacific Time on 05/10/2023. During this period, customers may have experienced timeouts and were unable to setup new Flex Accounts, unable to upgrade their Flex Accounts from Flex Trial to Paid and billing information in the console failed to load. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-05-10 16:39 UTC, resolved after 28 min, 1 update(s).

Title
500s for billing-related APIs
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/8n3z6thszz75

Twilio profileRecent Twilio incidentsAll outages on May 10, 2023Twilio in May 2023MarkdownJSON