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Grain: Application Outage

Impact: criticalStatus: resolvedStarted 2023-05-10 17:12 UTCResolved 2023-05-10 18:13 UTC (1.0 h)3 updatesSource: stspg.io

Summary

Grain reported a critical outage starting 2023-05-10 17:12 UTC that lasted 1 h 1 min, with all functionality offline due to database issues, affecting Grain Recorder, Grain Web App and Recording Processing. Services were gradually re-enabled, and full functionality was restored at 2023-05-10 18:13 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Grain Web AppGrain RecorderRecording Processing

Timeline of updates

investigating2023-05-10 17:12 UTC
All Grain functionality is currently offline due to database issues. The team is actively working on a resolution.
identified2023-05-10 17:54 UTC
Grain apps are for the most part back online and functioning, though the team is slow re-enabling services to ensure health recovery.
resolved2023-05-10 18:13 UTC
All services have been restored to full functionality and the team is continuing to monitor the health of the application.

Rewindex changes for this incident

Critical incident: Application Outage 2023-05-10 17:12 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grain profile · Recent Grain incidents · Markdown · JSON