Search

Companies / LogRocket / incidents

LogRocket: Processing delays impacting a subset of metrics and filters

Impact: minorStatus: resolvedStarted Resolved (21 h)6 updatesSource: stspg.io (opens in new tab)

Affected components: DashboardMetricsIssues

Timeline of updates

  1. investigating

    We are investigating processing delays that impacts a small subset of metrics and filters. Session collection is not impacted, and the majority of metrics and filters are not impacted by the processing delay. We will update as we identify and work to resolve the processing delay.

  2. identified

    We have identified an issue causing the performance degradation and are working with a vendor to resolve the issue.

  3. identified

    Processing systems are now up-to-date, but we are continuing to investigate and monitor the service causing the original delay.

  4. identified

    We are continuing efforts with our vendor to resolve a stability issue with a secondary search database.

  5. monitoring

    We are working with our vendor to implement a resolution to our secondary search databases stability issues and expect to have the issue resolved completely in the next few hours.

  6. resolved

    After working with our vendor we believe things stabilized overnight. We will be monitoring throughout the day on Thursday.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). LogRocket profile · Recent LogRocket incidents · Markdown · JSON