Twilio: Subset of Users Are Unable to Log in to Console Using 2FA
Timeline of updates
- resolved
Twilio Console Multi-Factor Authentication system where a subset of users who had configured two factor authentication (2FA) using TOTP is now operating normally. This incident has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2023-05-10 21:06 UTC, resolved after 2.3 h, 1 update(s).
- Title
- Subset of Users Are Unable to Log in to Console Using 2FA
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/5gg1shb1hj0j
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