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Twilio: Issues with promos and trial balances

No impact listedStatus: resolvedStarted Resolved (10 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Billing Pipeline was degraded for 72 minutes between 07:33 and 08:45 Pacific Time on 05/09/2023. During this period, Console users were unable to apply promos and trial balances on customer accounts. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-05-09 16:36 UTC, resolved after 10 min, 1 update(s).

Title
Issues with promos and trial balances
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/8z9cs1xtpswl

Twilio profileRecent Twilio incidentsAll outages on May 9, 2023Twilio in May 2023MarkdownJSON