Outages by dayOctober 12, 2022

Outages on October 12, 2022

UTC day 2022-10-12 (Oct 12, 2022, 00:00 to Oct 12, 2022, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

40incidents started

11labelled major or critical

25vendors with a new incident

13still open from earlier days

By vendor label: Critical 2 · Major 9 · Minor 18 · No impact listed 11 · 29 maintenance

Incidents started this day 40

Vendor	Incident	Impact	Started	Resolved	Status
Lattice	Lattice Service Disruption - Lattice homepage inaccessible	Critical	12:51	16:03 (3.2 h)	resolved
Runway	Outage effecting video playback and AI Magic Tools	Critical	14:11	15:11 (1.0 h)	resolved
MessageBird (Bird)	Delays in delivering inbound messages and status updates for all Conversation platforms	Major	09:52	10:51 (59 min)	resolved
Scaleway	[Elements] Potential error 500 when creating a ticket.	Major	10:32	Nov 24, 2022, 15:54 (43 d)	resolved
Pusher	API sockjs-ap2.pusher.com is unavailable	Major	10:41	11:22 (41 min)	resolved
Scaleway	[WEBMAIL] Random reception of incoming mails	Major	12:22	Oct 13, 2022, 11:34 (23 h)	resolved
Netlify	Increased errors and latency on the Standard and High Performance Edge for uncached content	Major	14:48	22:26 (7.6 h)	resolved
Iterable	Projects unable to be opened and sometimes unable to log in	Major	15:24	18:19 (2.9 h)	resolved
ActiveCampaign	Contact imports unable to upload	Major	17:06	Oct 13, 2022, 00:59 (7.9 h)	resolved
GitHub Copilot	Incident with Codespaces	Major	23:27	Oct 13, 2022, 02:58 (3.5 h)	resolved
GitHub	Incident with Codespaces	Major	23:27	Oct 13, 2022, 02:58 (3.5 h)	resolved
Twilio	SMS Delivery Delays to Tigo Network in Paraguay	Minor	01:04	Oct 19, 2022, 01:01 (7 d)	resolved
WorkOS	Elevated API Errors	Minor	03:14	03:28 (14 min)	resolved
Twilio	SMS Delivery Delay and Failure to Bmobile Trinidad and Tobago	Minor	03:49	20:05 (16 h)	resolved
Twilio	Programmable Wireless Network Connectivity Issues	Minor	04:46	16:53 (12 h)	resolved
Twilio	SMS Delivery Failures on Africell in Sierra Leone	Minor	04:59	09:38 (4.7 h)	resolved
Bitrise	High queues on Linux	Minor	13:27	17:50 (4.4 h)	resolved
Twilio	SMS Delivery Delays to Cubacel network, Cuba	Minor	14:27	Oct 13, 2022, 17:06 (27 h)	resolved
Gorgias	Delayed message processing	Minor	14:29	16:41 (2.2 h)	resolved
ActiveCampaign	ActiveCampaign engineers have detected an elevated number of 503 - Service Unavailable errors.	Minor	14:46	15:15 (29 min)	resolved
Buildkite	Buildkite.com marketing site down	Minor	15:43	16:29 (46 min)	resolved
Twilio	Issue with a Subset of Calls Intermittently Failing with 500 Errors for T-Mobile	Minor	17:08	22:24 (5.3 h)	resolved
Twilio	10DLC AT&T Intermittent Campaign Lookup Failures causing SPAM blocks	Minor	17:56	Oct 13, 2022, 01:19 (7.4 h)	resolved
Plivo	Delivery delay on inbound/outbound SMS towards the US and Canada phone numbers	Minor	18:27	Oct 15, 2022, 00:55 (2 d)	resolved
Twilio	Elevated PSTN Call Setup Failures Observed in North America	Minor	18:57	22:26 (3.5 h)	resolved
Vonage	Mexico SMS - Degradation towards Telcel Mexico	Minor	19:31	22:43 (3.2 h)	resolved
Twilio	SMS Delivery Delays to Telcel Mexico	Minor	19:37	23:13 (3.6 h)	resolved
Vonage	APAC Voice, Messages, Dispatch API Issue	Minor	21:11	Oct 13, 2022, 14:03 (17 h)	resolved
Vonage	Indonesia SMS - Degradation for Inbound/Outbound SMS towards Indonesia Long Virtual Numbers	Minor	22:33	Oct 13, 2022, 00:17 (1.7 h)	resolved
Xero	AU: Connected BAS - some customers unable to access Connected BAS	No impact listed	02:00	02:00 (0 min)	resolved
Webflow	Webflow Dashboard, Designer and Editor Performance	No impact listed	05:05	Oct 14, 2022, 23:13 (3 d)	resolved
Twilio	On Call Engineers are Investigating an issue where messages sent from a Toll Free Number in Pending Verification status towards At&T are getting filtered	No impact listed	14:03	14:51 (48 min)	resolved
Datadog	Skipped Monitors Notifications	No impact listed	14:33	14:33 (0 min)	resolved
Sinch	DI SMS 365 (iSMS) & DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of MT towards Verizon \| TT# MNOC-43561	No impact listed	14:49	14:49 (0 min)	resolved
Contentful	Spike in errors on Delivery and Management APIs	No impact listed	15:00	15:00 (0 min)	resolved
CircleCI	People Page Broken for Some Standalone Orgs	No impact listed	15:17	15:19 (2 min)	resolved
HubSpot	Connecting Outlook emails as personal and team inboxes was unavailable for some users	No impact listed	17:47	17:47 (0 min)	resolved
Twilio	Automated Alert: Minimal Customer Impact	No impact listed	19:24	19:31 (7 min)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-43567	No impact listed	22:10	Oct 13, 2022, 03:18 (5.1 h)	resolved
Canva	Users may be experiencing issues downloading designs	No impact listed	23:38	Oct 13, 2022, 00:28 (50 min)	resolved

Still open from earlier days 13

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Kapsule] Clusters on etcd2 are unreachable.	Major	Oct 7, 2022, 08:40	13:30 (5 d)	resolved
Xero	NZ GST - Invalid date errors when submitting some GST returns	Major	Oct 10, 2022, 04:00	Oct 13, 2022, 22:07 (4 d)	resolved
Sinch	Numbers API - Provisioning degradation	Major	Oct 10, 2022, 21:19	Oct 14, 2022, 13:29 (4 d)	resolved
MessageBird (Bird)	Whatsapp Product messages disruption	Major	Oct 11, 2022, 15:01	14:21 (23 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 256 - Clarksburg WV	Major	Oct 11, 2022, 23:07	18:16 (19 h)	resolved
Mapbox	Mapbox Traffic Data delivery delays	Minor	Oct 10, 2022, 20:19	Nov 2, 2022, 19:47 (23 d)	resolved
Vonage	Service Issue in Platform: Messages API	Minor	Oct 11, 2022, 10:36	16:23 (30 h)	resolved
Aircall	Webhooks and integrations operational inconsistency	Minor	Oct 11, 2022, 15:13	06:19 (15 h)	resolved
Sinch	DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT#MNOC-43545	Minor	Oct 11, 2022, 15:55	04:07 (12 h)	resolved
Twilio	Payment Balance Not Appearing in User Console	Minor	Oct 11, 2022, 21:50	13:37 (16 h)	resolved
Cloudinary	2FA Login incident	Minor	Oct 11, 2022, 23:08	02:14 (3.1 h)	resolved
Twilio	SMS Delivery Failures to T-Mobile US	Minor	Oct 11, 2022, 23:39	05:29 (5.8 h)	resolved
Render	Elevated deployment failures	No impact listed	Oct 11, 2022, 18:57	Oct 18, 2022, 19:56 (7 d)	resolved

Maintenance 29

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] Sinch Scheduled Maintenance: SSL Certificate Renewal and Installation - smpp-eu3.clxcommunications.com and smpp-eu1.clxcommunications.com	Maintenance	00:00	02:00 (2.0 h)	resolved
Dropbox	[Scheduled] Scheduled maintenance	Maintenance	00:00	00:30 (30 min)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	00:00	00:30 (30 min)	resolved
Sinch	[Scheduled] DI SMS 365 \| Live Link Services \| TLS certificate renewal \| Ref Number: PCRSDI-10117	Maintenance	01:00	01:32 (32 min)	resolved
Close	[Scheduled] Infrastructure Maintenance	Maintenance	02:00	03:38 (1.6 h)	resolved
Twilio	[Scheduled] US MMS Carrier Maintenance - AT&T US	Maintenance	02:00	10:00 (8.0 h)	resolved
Vonage	[Scheduled] USA SMS and MMS - Planned Maintenance affecting AT&T	Maintenance	02:00	10:00 (8.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers	Maintenance	03:00	10:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	10:00 (7.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| AT&T USA Maintenance \| CHG000007753956	Maintenance	03:00	10:00 (7.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T - US	Maintenance	03:00	10:00 (7.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	03:00	10:00 (7.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - Telcel	Maintenance	03:46	06:00 (2.2 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - Telcel	Maintenance	03:46	05:00 (1.2 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned maintenance affecting Telcel	Maintenance	03:46	06:00 (2.2 h)	resolved
Sinch	[Scheduled] DI SMS 365(SMSx) \| Operator Services \| Application Maintenance \| PCR Number-PCRSDI-10093	Maintenance	06:01	07:15 (1.2 h)	resolved
JFrog	[Scheduled] Planned Cloud Maintenance on Azure West US	Maintenance	06:21	15:20 (9.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - EU	Maintenance	08:00	09:02 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance: SSL Certificate Renewal and Installation - smpp-us3.clxcommunications.com and smpp-us2.clxcommunications.com	Maintenance	09:01	11:00 (2.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - US	Maintenance	09:02	10:00 (58 min)	resolved
Linode (Akamai)	[Scheduled] Scheduled Emergency Network Maintenance - US-West (Fremont)	Maintenance	11:00	13:01 (2.0 h)	resolved
Koyeb	Core platform update	Maintenance	15:00	17:55 (2.9 h)	completed
Twilio	[Scheduled] Singapore Voice carrier partner maintenance	Maintenance	18:01	23:00 (5.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	20:01	Oct 13, 2022, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	20:01	22:00 (2.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:01	Oct 13, 2022, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	20:01	22:00 (2.0 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] Scheduled Maintenance on Access.redhat.com	Maintenance	22:01	23:00 (59 min)	resolved
Dropbox Sign	[Scheduled] HelloSign Product Update	Maintenance	23:00	Oct 13, 2022, 02:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Lattice, Runway, MessageBird (Bird), Scaleway, Pusher, Netlify, Iterable, ActiveCampaign, GitHub Copilot, GitHub, Twilio, WorkOS.

Cite this

40 vendor-reported incidents started on 2022-10-12 (UTC) across 25 vendors, 11 labelled major or critical by the vendor.

Title: Outages on October 12, 2022
Vendor: Rewindex daily outage roundup
Date: 2022-10-12 00:00 UTC
URL: https://rewindex.com/outages/2022-10-12

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