On Call Engineers are Investigating No impact listedOct 1, 2022, 04:53 20 min resolved 10-01 On Call Engineers are Investigating MinorOct 1, 2022, 08:30 52 min resolved 10-01 New Data Delays in the Dashboard on Flex Insights MinorOct 1, 2022, 16:55 2.1 h resolved 10-01 SMS Delivery Delays to Ufone Network in Pakistan MinorOct 1, 2022, 19:04 4.8 h resolved 10-01 Automated Alert: SMS Delivery Delays to All Networks Brazil No impact listedOct 3, 2022, 01:22 7 min resolved 10-03 SMS Delivery Failures to Mobifone Network in Vietnam MinorOct 3, 2022, 03:04 8.6 h resolved 10-03 SMS Delivery Receipt Delay To Globe And Smart Network In The Philippines MinorOct 3, 2022, 05:10 17 min resolved 10-03 SMS Delivery Delays to Brazil CTBC Network MinorOct 3, 2022, 12:51 5 d resolved 10-03 Trial Account Balance Error MinorOct 3, 2022, 15:24 7 d resolved 10-03 Automated Alert: Minimal Customer Impact No impact listedOct 3, 2022, 16:03 2 min resolved 10-03 SMS Delivery Delays to Pakistan Ufone MinorOct 4, 2022, 04:40 4.1 h resolved 10-04 Studio flow seeing 500 error MinorOct 4, 2022, 06:15 50 min resolved 10-04 Super SIM Network Connectivity Issues In US1 MinorOct 4, 2022, 09:45 27 min resolved 10-04 SMS Delivery Receipts Delays To US Verizon Network From a Subset Of Shortcode Numbers MinorOct 4, 2022, 13:05 2.4 h resolved 10-04 SMS Delivery Delays to Brazil Oi MinorOct 4, 2022, 13:13 5.3 h resolved 10-04 Flex Insights Data Delays MinorOct 4, 2022, 16:24 1.4 h resolved 10-04 SMS Delivery Failures on Bahamas Network BTC MinorOct 4, 2022, 17:29 3.1 h resolved 10-04 HTTP 500 errors while adding or creating participants to Messaging sessions in Flex as well as to calls made directly using Proxy. MinorOct 4, 2022, 21:27 16 h resolved 10-04 Delay in fetching Usage Record for Super SIM No impact listedOct 4, 2022, 22:41 0 min resolved 10-04 Automated Alert: No Customer Impact No impact listedOct 5, 2022, 03:58 24 min resolved 10-05 New Data Delays in the Dashboard on Flex Insights MinorOct 5, 2022, 06:17 1.7 h resolved 10-05 SMS Delivery Delays to Brazil Claro Network MinorOct 5, 2022, 11:02 2.9 h resolved 10-05 SMS Delivery Receipts Delays to US Verizon Network From a Subset of Short-code Numbers MinorOct 5, 2022, 13:02 5.0 h resolved 10-05 Outbound SMS Delivery Delays to Net One Network in Zimbabwe MinorOct 5, 2022, 13:35 26 h resolved 10-05 SMS Delivery Delays to TSTT Network in Trinidad and Tobago MinorOct 5, 2022, 14:33 11 h resolved 10-05 SMS Delivery Delays to Telefonica Network in Colombia MinorOct 5, 2022, 15:35 3.0 h resolved 10-05 On Call Engineers are Investigating MinorOct 5, 2022, 19:36 7 min resolved 10-05 TollFree Phonenumber Console Issue No impact listedOct 6, 2022, 02:00 0 min resolved 10-06 SMS Delivery Delays to MTS Network in Belarus MinorOct 6, 2022, 08:50 6.9 h resolved 10-06 Active Number Page Loads to Blank Screen When Attempting to Edit a Number MinorOct 6, 2022, 16:37 1.6 h resolved 10-06 SMS Delivery Report Delays to Tribe Mobile Network in Chile MinorOct 7, 2022, 02:15 3 d resolved 10-07 SMS Delivery Delay To Beeline Network In Kyrgyzstan MinorOct 7, 2022, 02:56 10.0 h resolved 10-07 Some unverified toll-free numbers experiencing deliverability issues MinorOct 7, 2022, 19:51 56 min resolved 10-07 On Call Engineers are Investigating an Issue Programmable Voice Conferencing No impact listedOct 7, 2022, 22:31 18 min resolved 10-07 SMS Delivery Delays to Airtel Tigo Network in Ghana MinorOct 8, 2022, 04:58 11 h resolved 10-08 Recording Transcription Processing Delays in Programmable Voice MinorOct 8, 2022, 06:30 47 min resolved 10-08 SMS Delivery Delays And Failures To Digitel Network in Venezuela MinorOct 9, 2022, 00:50 3.7 h resolved 10-09 On Call Engineers are Investigating an issue with Voice Regions No impact listedOct 10, 2022, 00:27 28 min resolved 10-10 SMS Delivery Delays and Failures to Digitel Network in Venezuela No impact listedOct 10, 2022, 02:14 2.8 h resolved 10-10 SMS Delivery Delays to Orange in Congo MinorOct 10, 2022, 14:53 8.5 h resolved 10-10 SMS Delivery Delay to Claro Network in Chile MinorOct 10, 2022, 21:08 4.2 h resolved 10-10 Incoming SMS Delays to a Subset of Twilio Long Code Australia Phone Numbers MinorOct 10, 2022, 21:39 3.4 h resolved 10-10 On Call Engineers are Investigating When Purchasing a Toll Free Phone number the Toll Free Verification Modal Should Not be Available No impact listedOct 10, 2022, 22:23 47 min resolved 10-10 On Call Engineers are Investigating Pricing API 500 Errors No impact listedOct 10, 2022, 23:02 11 min resolved 10-10 SMS Delivery Delays To Movilnet Network in Venezuela MinorOct 11, 2022, 07:12 6.8 h resolved 10-11 SMS Delivery Delays to Megafon network Tajikistan MinorOct 11, 2022, 13:59 3.4 h resolved 10-11 Increased SIP timeout errors observed over TNX in North America MinorOct 11, 2022, 16:12 1.1 h resolved 10-11 On Call Engineers are Investigating Filtering of A2P SMS to AT&T No impact listedOct 11, 2022, 20:47 39 min resolved 10-11 Payment Balance Not Appearing in User Console MinorOct 11, 2022, 21:50 16 h resolved 10-11 502 Error Messages in Twilio Console for Phone Numbers Port In requests MinorOct 11, 2022, 22:13 1.6 h resolved 10-11 SMS Delivery Failures to T-Mobile US MinorOct 11, 2022, 23:39 5.8 h resolved 10-11 SMS Delivery Delays to Tigo Network in Paraguay MinorOct 12, 2022, 01:04 7 d resolved 10-12 SMS Delivery Delay and Failure to Bmobile Trinidad and Tobago MinorOct 12, 2022, 03:49 16 h resolved 10-12 Programmable Wireless Network Connectivity Issues MinorOct 12, 2022, 04:46 12 h resolved 10-12 SMS Delivery Failures on Africell in Sierra Leone MinorOct 12, 2022, 04:59 4.7 h resolved 10-12 On Call Engineers are Investigating an issue where messages sent from a Toll Free Number in Pending Verification status towards At&T are getting filtered No impact listedOct 12, 2022, 14:03 48 min resolved 10-12 SMS Delivery Delays to Cubacel network, Cuba MinorOct 12, 2022, 14:27 27 h resolved 10-12 Issue with a Subset of Calls Intermittently Failing with 500 Errors for T-Mobile MinorOct 12, 2022, 17:08 5.3 h resolved 10-12 10DLC AT&T Intermittent Campaign Lookup Failures causing SPAM blocks MinorOct 12, 2022, 17:56 7.4 h resolved 10-12 Elevated PSTN Call Setup Failures Observed in North America MinorOct 12, 2022, 18:57 3.5 h resolved 10-12 Automated Alert: Minimal Customer Impact No impact listedOct 12, 2022, 19:24 7 min resolved 10-12 SMS Delivery Delays to Telcel Mexico MinorOct 12, 2022, 19:37 3.6 h resolved 10-12 SMS Delivery Delays to MobiFone Network in Vietnam via Long Code MinorOct 13, 2022, 07:56 7.5 h resolved 10-13 SMS Delivery Delays to Indonesia PT Smartfren MinorOct 13, 2022, 14:17 3.8 h resolved 10-13 Meta Is Having Major Disruptions and Some WhatsApp Senders May Experience Lower Daily Limits MinorOct 13, 2022, 17:15 9.2 h resolved 10-13 SMS Delivery Delays To Tele2 Russia MinorOct 14, 2022, 06:37 4.2 h resolved 10-14 Video Recording Callback not Triggered No impact listedOct 14, 2022, 15:00 0 min resolved 10-14 SMS Delivery Report Delays to Multiple Networks in Thailand MinorOct 15, 2022, 08:12 12 h resolved 10-15 On Call Engineers are Investigating a issue potentially affecting issues.corp.twilio.com No impact listedOct 15, 2022, 14:18 21 min resolved 10-15 SMS Delivery Delays to Vodacom Network in South Africa via Domestic Sender ID No impact listedOct 16, 2022, 12:16 17 h resolved 10-16 SMS Delivery Delays to Beeline Network in Kazakhstan MinorOct 17, 2022, 09:37 5.0 h resolved 10-17 500 Errors When Requesting Messaging Logs MinorOct 17, 2022, 16:40 6.1 h resolved 10-17 On Call Engineers are Investigating No impact listedOct 17, 2022, 22:29 5 min resolved 10-17 On Call Engineers are Investigating No impact listedOct 17, 2022, 23:48 38 min resolved 10-17 SMS Delivery Delays to XL Axiata Network in Indonesia MinorOct 18, 2022, 11:31 3.5 h resolved 10-18 Experiencing Delays for a Small Subset of Messages That Contain Media MinorOct 18, 2022, 12:33 2 d resolved 10-18 MMS Sending Issues MinorOct 18, 2022, 16:24 2 d resolved 10-18 Unable to Create “Instant Global Access” Network Access Profile in Console MinorOct 18, 2022, 18:00 1.4 h resolved 10-18 Verify SMS Delivery Failures MinorOct 18, 2022, 18:01 1.9 h resolved 10-18 Foreign Exchange Rate for Euros to US Dollars Incorrect in Q3 No impact listedOct 18, 2022, 20:38 1.1 h resolved 10-18 Event Streams Missing Events No impact listedOct 18, 2022, 22:28 0 min resolved 10-18 SMS Delivery Delays to Telcel Mexico MinorOct 19, 2022, 00:26 4.5 h resolved 10-19 SMS Delivery Delays to Oi Network in Brazil MinorOct 19, 2022, 06:32 8.3 h resolved 10-19 SMS Delivery Report Failures to T-Mobile in US for a Subset of Shortcodes MinorOct 19, 2022, 13:29 9.1 h resolved 10-19 SMS Delivery Delays to Entel Network in Peru MinorOct 19, 2022, 14:52 3.2 h resolved 10-19 Studio Dropped Calls and Messages No impact listedOct 19, 2022, 15:29 0 min resolved 10-19 SMS Delivery Delays to US AT&T Over a Subset of Longcodes MinorOct 19, 2022, 16:52 9.6 h resolved 10-19 SMS Delivery Delays to AmericaNet Network in Brazil MinorOct 19, 2022, 17:51 6.1 h resolved 10-19 SMS Delivery Delays to All Networks in Brazil from a Subset of Twilio Shortcodes and Pre-registered Sender IDs MinorOct 20, 2022, 00:09 4.6 h resolved 10-20 SMS Delivery Delays to Claro Network in Brazil MinorOct 20, 2022, 06:31 8.7 h resolved 10-20 Call Failures to Subset of Twilio Brazil Phone Numbers MinorOct 20, 2022, 15:59 5.0 h resolved 10-20 Synchronous and Asynchronous Marketplace Add-On Data May Have Been Missing No impact listedOct 20, 2022, 19:40 2.2 h resolved 10-20 Voice Call Logs were Delayed No impact listedOct 20, 2022, 20:37 20 min resolved 10-20 Flex Insights Dashboard Not Loading for a Subset of Customers MinorOct 20, 2022, 21:15 3.8 h resolved 10-20 Delays from Programmable Messaging API for a Subset of Customers MinorOct 20, 2022, 21:20 56 min resolved 10-20 Duplicated Super SIM MT SMS Commands in Very Rare Cases MinorOct 21, 2022, 12:28 2.1 h resolved 10-21 SMS Delivery Delays and Failures to Glo Mobile Ghana MinorOct 21, 2022, 13:07 7.6 h resolved 10-21 Delayed/Missed Sending Debugger Alerts MinorOct 21, 2022, 15:41 6 d resolved 10-21 Error When Deploying Functions in the Console MinorOct 21, 2022, 19:30 1.0 h resolved 10-21 SMS Delivery Delays to Multiple Networks in Chile MinorOct 22, 2022, 03:42 5.3 h resolved 10-22 SMS Delivery Delays to TNM Network in Malawi MinorOct 22, 2022, 04:53 18 h resolved 10-22 SMS Delivery Delays to Tigo Network in Honduras MinorOct 22, 2022, 06:55 14 h resolved 10-22 SMS Delivery Delays and Failures to Megafon in Tajikistan MinorOct 22, 2022, 18:48 20 h resolved 10-22 SMS Delivery Report Delays to Proximus Mobility Network in the US Over Small Subset of Shortcodes MinorOct 23, 2022, 01:17 11 d resolved 10-23 SMS Delivery Delays to Claro Network in Brazil (724-05) MinorOct 23, 2022, 05:32 5.3 h resolved 10-23 SMS Delivery Failure to Bangladesh Robi Network Over Domestic Sender ID MinorOct 23, 2022, 07:14 17 h resolved 10-23 SMS Delivery Reports Delay to the H3G Network in the UK MinorOct 24, 2022, 03:01 2.5 h resolved 10-24 SMS Delivery Delays to Claro Network in Brazil MinorOct 24, 2022, 03:18 3.6 h resolved 10-24 SMS Delivery Delays to Megacom Network in Kyrgyzstan MinorOct 24, 2022, 06:19 4.5 h resolved 10-24 SMS Delivery Delays to Malawi TNM Network MinorOct 24, 2022, 09:45 5.1 h resolved 10-24 Duplicated Inbound SMS for a Subset of UK Numbers MinorOct 24, 2022, 13:49 29 h resolved 10-24 Toll Free Numbers Provisioning Issue MinorOct 24, 2022, 15:26 2.9 h resolved 10-24 10DLC Brand Registration Failures MinorOct 24, 2022, 17:01 12 h resolved 10-24 Errors When Using Serverless Services in Console MinorOct 24, 2022, 17:42 1.6 h resolved 10-24 SMS Delivery Delays to T-Mobile in US MinorOct 24, 2022, 18:43 2.9 h resolved 10-24 WhatsApp Message Are Not Being Sent to End Recipients MinorOct 25, 2022, 08:20 3.6 h resolved 10-25 SMS Delivery Report Delays When Sending to Verizon in the US on Twilio Short Codes MinorOct 25, 2022, 12:45 2.4 h resolved 10-25 10DLC Brand Registration Failures MinorOct 25, 2022, 16:51 23 h resolved 10-25 Flex Orchestrator Failure Returning 50x Error MinorOct 26, 2022, 05:34 1.1 h resolved 10-26 Onboarding to Messaging through Console degraded due to an error with finding available phone numbers MinorOct 26, 2022, 10:43 1.8 h resolved 10-26 SMS Delivery Delays to ATT From Toll-Free Numbers MinorOct 26, 2022, 13:26 3.3 h resolved 10-26 SMS Delivery Delays to TeleMob-OnaTel Network in Burkina Faso MinorOct 26, 2022, 13:36 5.0 h resolved 10-26 SMS Delivery Delays to Movistar Network in Chile MinorOct 26, 2022, 18:25 2.9 h resolved 10-26 Connectivity Lost on 5% of Super SIM Devices No impact listedOct 26, 2022, 20:57 48 min resolved 10-26 SMS Delivery Failures on Orange Network in Cameroon MinorOct 26, 2022, 22:41 2.5 h resolved 10-26 SMS Delivery Delays to Oi Network In Brazil MinorOct 27, 2022, 00:15 2.7 h resolved 10-27 SMS Delivery Delays to Ooredoo Network In Tunisiana MinorOct 27, 2022, 04:39 8.1 h resolved 10-27 Automated Alert: No Customer Impact No impact listedOct 27, 2022, 06:16 18 min resolved 10-27 Flex Insights Analytics Portal not Loading Data MinorOct 27, 2022, 06:41 33 h resolved 10-27 SMS Delivery Report Delays when sending to Verizon in US on Twilio Short Codes MinorOct 27, 2022, 12:50 3.0 h resolved 10-27 SMS Delivery Failures to UzMobile Network in Uzbekistan MinorOct 27, 2022, 13:40 5.3 h resolved 10-27 Super SIM Network Connectivity Issues MinorOct 27, 2022, 14:37 4.0 h resolved 10-27 10DLC Brand Registration Delays MinorOct 27, 2022, 16:37 5.7 h resolved 10-27 Phone Numbers Failures No impact listedOct 27, 2022, 17:16 1.4 h resolved 10-27 SMS Delivery Failures in Jawwal Network in Israel and Palestine MinorOct 27, 2022, 18:15 4.6 h resolved 10-27 SMS Delivery Delays to ALTÁN Redes in Mexico MinorOct 27, 2022, 20:34 9.1 h resolved 10-27 On Call Engineers are Investigating a Potential SIP Issue No impact listedOct 27, 2022, 21:20 46 min resolved 10-27 Autopilot Responses Failing for Incoming Calls MinorOct 27, 2022, 22:20 2.0 h resolved 10-27 SMS Delivery Delays to UK H3G, Telefonica O2, and Vodafone via Subset of Longcode MinorOct 28, 2022, 08:20 12 h resolved 10-28 SMS Delivery Report Delays for Messages Sent to US Verizon Network for Subset of Twilio Short Codes MinorOct 28, 2022, 13:00 3.3 h resolved 10-28 Duplicated Inbound SMS Impacting Subset of UK Numbers MinorOct 28, 2022, 14:00 3 d resolved 10-28 SMS Delivery Delays in Canada Networks Rogers & Fido MinorOct 28, 2022, 17:06 2.8 h resolved 10-28 10DLC Brand Registration Delays MinorOct 28, 2022, 19:30 7.1 h resolved 10-28 SMS Delivery Delays to Vodacom Network in South Africa (655-01) MinorOct 29, 2022, 10:16 8.7 h resolved 10-29 SMS and MMS Delivery and Report Delays to T-Mobile in the US MinorOct 29, 2022, 16:01 4.2 h resolved 10-29 SMS Delivery Delay to MTN Network in Nigeria No impact listedOct 30, 2022, 17:25 13 h resolved 10-30 Latency for Legacy Shortened Link No impact listedOct 30, 2022, 17:53 17 min resolved 10-30 API Delays in Message Delete Requests MinorOct 30, 2022, 19:56 3 d resolved 10-30 SMS Delivery Delays to Spark in New Zealand No impact listedOct 31, 2022, 00:48 5.6 h resolved 10-31 SMS Delivery Delays to T-Mobile Network in the USA MinorOct 31, 2022, 05:13 7.5 h resolved 10-31 SMS Delivery Delays To MTN Network in multiple countries MinorOct 31, 2022, 10:49 19 h resolved 10-31 SMS Delivery Delays to Maroc Telecom In Morocco MinorOct 31, 2022, 12:54 4.0 h resolved 10-31 10DLC Brand Registration Failures MinorOct 31, 2022, 16:28 4 d resolved 10-31 WhatsApp Messages Stuck in Outbound Queues MinorOct 31, 2022, 18:02 3.2 h resolved 10-31