rewindex

CompaniesTwilioMonthly reportsOctober 2022

Twilio in October 2022: incidents, uptime and changes

155incidents posted
1labelled major or critical
99.14%free of major/critical
3.37%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 22 min, incident time 30.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 123 · No impact listed 31

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Sync 500s ErrorMajor6.4 hresolved10-10

Other incidents 154

IncidentImpactStartedDurationStatusDay
On Call Engineers are InvestigatingNo impact listed20 minresolved10-01
On Call Engineers are InvestigatingMinor52 minresolved10-01
New Data Delays in the Dashboard on Flex InsightsMinor2.1 hresolved10-01
SMS Delivery Delays to Ufone Network in PakistanMinor4.8 hresolved10-01
Automated Alert: SMS Delivery Delays to All Networks BrazilNo impact listed7 minresolved10-03
SMS Delivery Failures to Mobifone Network in VietnamMinor8.6 hresolved10-03
SMS Delivery Receipt Delay To Globe And Smart Network In The PhilippinesMinor17 minresolved10-03
SMS Delivery Delays to Brazil CTBC NetworkMinor5 dresolved10-03
Trial Account Balance ErrorMinor7 dresolved10-03
Automated Alert: Minimal Customer ImpactNo impact listed2 minresolved10-03
SMS Delivery Delays to Pakistan UfoneMinor4.1 hresolved10-04
Studio flow seeing 500 errorMinor50 minresolved10-04
Super SIM Network Connectivity Issues In US1Minor27 minresolved10-04
SMS Delivery Receipts Delays To US Verizon Network From a Subset Of Shortcode NumbersMinor2.4 hresolved10-04
SMS Delivery Delays to Brazil OiMinor5.3 hresolved10-04
Flex Insights Data DelaysMinor1.4 hresolved10-04
SMS Delivery Failures on Bahamas Network BTCMinor3.1 hresolved10-04
HTTP 500 errors while adding or creating participants to Messaging sessions in Flex as well as to calls made directly using Proxy.Minor16 hresolved10-04
Delay in fetching Usage Record for Super SIMNo impact listed0 minresolved10-04
Automated Alert: No Customer ImpactNo impact listed24 minresolved10-05
New Data Delays in the Dashboard on Flex InsightsMinor1.7 hresolved10-05
SMS Delivery Delays to Brazil Claro NetworkMinor2.9 hresolved10-05
SMS Delivery Receipts Delays to US Verizon Network From a Subset of Short-code NumbersMinor5.0 hresolved10-05
Outbound SMS Delivery Delays to Net One Network in ZimbabweMinor26 hresolved10-05
SMS Delivery Delays to TSTT Network in Trinidad and TobagoMinor11 hresolved10-05
SMS Delivery Delays to Telefonica Network in ColombiaMinor3.0 hresolved10-05
On Call Engineers are InvestigatingMinor7 minresolved10-05
TollFree Phonenumber Console IssueNo impact listed0 minresolved10-06
SMS Delivery Delays to MTS Network in BelarusMinor6.9 hresolved10-06
Active Number Page Loads to Blank Screen When Attempting to Edit a NumberMinor1.6 hresolved10-06
SMS Delivery Report Delays to Tribe Mobile Network in ChileMinor3 dresolved10-07
SMS Delivery Delay To Beeline Network In KyrgyzstanMinor10.0 hresolved10-07
Some unverified toll-free numbers experiencing deliverability issuesMinor56 minresolved10-07
On Call Engineers are Investigating an Issue Programmable Voice ConferencingNo impact listed18 minresolved10-07
SMS Delivery Delays to Airtel Tigo Network in GhanaMinor11 hresolved10-08
Recording Transcription Processing Delays in Programmable VoiceMinor47 minresolved10-08
SMS Delivery Delays And Failures To Digitel Network in VenezuelaMinor3.7 hresolved10-09
On Call Engineers are Investigating an issue with Voice RegionsNo impact listed28 minresolved10-10
SMS Delivery Delays and Failures to Digitel Network in VenezuelaNo impact listed2.8 hresolved10-10
SMS Delivery Delays to Orange in CongoMinor8.5 hresolved10-10
SMS Delivery Delay to Claro Network in ChileMinor4.2 hresolved10-10
Incoming SMS Delays to a Subset of Twilio Long Code Australia Phone NumbersMinor3.4 hresolved10-10
On Call Engineers are Investigating When Purchasing a Toll Free Phone number the Toll Free Verification Modal Should Not be AvailableNo impact listed47 minresolved10-10
On Call Engineers are Investigating Pricing API 500 ErrorsNo impact listed11 minresolved10-10
SMS Delivery Delays To Movilnet Network in VenezuelaMinor6.8 hresolved10-11
SMS Delivery Delays to Megafon network TajikistanMinor3.4 hresolved10-11
Increased SIP timeout errors observed over TNX in North AmericaMinor1.1 hresolved10-11
On Call Engineers are Investigating Filtering of A2P SMS to AT&TNo impact listed39 minresolved10-11
Payment Balance Not Appearing in User ConsoleMinor16 hresolved10-11
502 Error Messages in Twilio Console for Phone Numbers Port In requestsMinor1.6 hresolved10-11
SMS Delivery Failures to T-Mobile USMinor5.8 hresolved10-11
SMS Delivery Delays to Tigo Network in ParaguayMinor7 dresolved10-12
SMS Delivery Delay and Failure to Bmobile Trinidad and TobagoMinor16 hresolved10-12
Programmable Wireless Network Connectivity IssuesMinor12 hresolved10-12
SMS Delivery Failures on Africell in Sierra LeoneMinor4.7 hresolved10-12
On Call Engineers are Investigating an issue where messages sent from a Toll Free Number in Pending Verification status towards At&T are getting filteredNo impact listed48 minresolved10-12
SMS Delivery Delays to Cubacel network, CubaMinor27 hresolved10-12
Issue with a Subset of Calls Intermittently Failing with 500 Errors for T-MobileMinor5.3 hresolved10-12
10DLC AT&T Intermittent Campaign Lookup Failures causing SPAM blocksMinor7.4 hresolved10-12
Elevated PSTN Call Setup Failures Observed in North AmericaMinor3.5 hresolved10-12
Automated Alert: Minimal Customer ImpactNo impact listed7 minresolved10-12
SMS Delivery Delays to Telcel MexicoMinor3.6 hresolved10-12
SMS Delivery Delays to MobiFone Network in Vietnam via Long CodeMinor7.5 hresolved10-13
SMS Delivery Delays to Indonesia PT SmartfrenMinor3.8 hresolved10-13
Meta Is Having Major Disruptions and Some WhatsApp Senders May Experience Lower Daily LimitsMinor9.2 hresolved10-13
SMS Delivery Delays To Tele2 RussiaMinor4.2 hresolved10-14
Video Recording Callback not TriggeredNo impact listed0 minresolved10-14
SMS Delivery Report Delays to Multiple Networks in ThailandMinor12 hresolved10-15
On Call Engineers are Investigating a issue potentially affecting issues.corp.twilio.comNo impact listed21 minresolved10-15
SMS Delivery Delays to Vodacom Network in South Africa via Domestic Sender IDNo impact listed17 hresolved10-16
SMS Delivery Delays to Beeline Network in KazakhstanMinor5.0 hresolved10-17
500 Errors When Requesting Messaging LogsMinor6.1 hresolved10-17
On Call Engineers are InvestigatingNo impact listed5 minresolved10-17
On Call Engineers are InvestigatingNo impact listed38 minresolved10-17
SMS Delivery Delays to XL Axiata Network in IndonesiaMinor3.5 hresolved10-18
Experiencing Delays for a Small Subset of Messages That Contain MediaMinor2 dresolved10-18
MMS Sending IssuesMinor2 dresolved10-18
Unable to Create “Instant Global Access” Network Access Profile in ConsoleMinor1.4 hresolved10-18
Verify SMS Delivery FailuresMinor1.9 hresolved10-18
Foreign Exchange Rate for Euros to US Dollars Incorrect in Q3No impact listed1.1 hresolved10-18
Event Streams Missing EventsNo impact listed0 minresolved10-18
SMS Delivery Delays to Telcel MexicoMinor4.5 hresolved10-19
SMS Delivery Delays to Oi Network in BrazilMinor8.3 hresolved10-19
SMS Delivery Report Failures to T-Mobile in US for a Subset of ShortcodesMinor9.1 hresolved10-19
SMS Delivery Delays to Entel Network in PeruMinor3.2 hresolved10-19
Studio Dropped Calls and MessagesNo impact listed0 minresolved10-19
SMS Delivery Delays to US AT&T Over a Subset of LongcodesMinor9.6 hresolved10-19
SMS Delivery Delays to AmericaNet Network in BrazilMinor6.1 hresolved10-19
SMS Delivery Delays to All Networks in Brazil from a Subset of Twilio Shortcodes and Pre-registered Sender IDsMinor4.6 hresolved10-20
SMS Delivery Delays to Claro Network in BrazilMinor8.7 hresolved10-20
Call Failures to Subset of Twilio Brazil Phone NumbersMinor5.0 hresolved10-20
Synchronous and Asynchronous Marketplace Add-On Data May Have Been MissingNo impact listed2.2 hresolved10-20
Voice Call Logs were DelayedNo impact listed20 minresolved10-20
Flex Insights Dashboard Not Loading for a Subset of CustomersMinor3.8 hresolved10-20
Delays from Programmable Messaging API for a Subset of CustomersMinor56 minresolved10-20
Duplicated Super SIM MT SMS Commands in Very Rare CasesMinor2.1 hresolved10-21
SMS Delivery Delays and Failures to Glo Mobile GhanaMinor7.6 hresolved10-21
Delayed/Missed Sending Debugger AlertsMinor6 dresolved10-21
Error When Deploying Functions in the ConsoleMinor1.0 hresolved10-21
SMS Delivery Delays to Multiple Networks in ChileMinor5.3 hresolved10-22
SMS Delivery Delays to TNM Network in MalawiMinor18 hresolved10-22
SMS Delivery Delays to Tigo Network in HondurasMinor14 hresolved10-22
SMS Delivery Delays and Failures to Megafon in TajikistanMinor20 hresolved10-22
SMS Delivery Report Delays to Proximus Mobility Network in the US Over Small Subset of ShortcodesMinor11 dresolved10-23
SMS Delivery Delays to Claro Network in Brazil (724-05)Minor5.3 hresolved10-23
SMS Delivery Failure to Bangladesh Robi Network Over Domestic Sender IDMinor17 hresolved10-23
SMS Delivery Reports Delay to the H3G Network in the UKMinor2.5 hresolved10-24
SMS Delivery Delays to Claro Network in BrazilMinor3.6 hresolved10-24
SMS Delivery Delays to Megacom Network in KyrgyzstanMinor4.5 hresolved10-24
SMS Delivery Delays to Malawi TNM NetworkMinor5.1 hresolved10-24
Duplicated Inbound SMS for a Subset of UK NumbersMinor29 hresolved10-24
Toll Free Numbers Provisioning IssueMinor2.9 hresolved10-24
10DLC Brand Registration FailuresMinor12 hresolved10-24
Errors When Using Serverless Services in ConsoleMinor1.6 hresolved10-24
SMS Delivery Delays to T-Mobile in USMinor2.9 hresolved10-24
WhatsApp Message Are Not Being Sent to End RecipientsMinor3.6 hresolved10-25
SMS Delivery Report Delays When Sending to Verizon in the US on Twilio Short CodesMinor2.4 hresolved10-25
10DLC Brand Registration FailuresMinor23 hresolved10-25
Flex Orchestrator Failure Returning 50x ErrorMinor1.1 hresolved10-26
Onboarding to Messaging through Console degraded due to an error with finding available phone numbersMinor1.8 hresolved10-26
SMS Delivery Delays to ATT From Toll-Free NumbersMinor3.3 hresolved10-26
SMS Delivery Delays to TeleMob-OnaTel Network in Burkina FasoMinor5.0 hresolved10-26
SMS Delivery Delays to Movistar Network in ChileMinor2.9 hresolved10-26
Connectivity Lost on 5% of Super SIM DevicesNo impact listed48 minresolved10-26
SMS Delivery Failures on Orange Network in CameroonMinor2.5 hresolved10-26
SMS Delivery Delays to Oi Network In BrazilMinor2.7 hresolved10-27
SMS Delivery Delays to Ooredoo Network In TunisianaMinor8.1 hresolved10-27
Automated Alert: No Customer ImpactNo impact listed18 minresolved10-27
Flex Insights Analytics Portal not Loading DataMinor33 hresolved10-27
SMS Delivery Report Delays when sending to Verizon in US on Twilio Short CodesMinor3.0 hresolved10-27
SMS Delivery Failures to UzMobile Network in UzbekistanMinor5.3 hresolved10-27
Super SIM Network Connectivity IssuesMinor4.0 hresolved10-27
10DLC Brand Registration DelaysMinor5.7 hresolved10-27
Phone Numbers FailuresNo impact listed1.4 hresolved10-27
SMS Delivery Failures in Jawwal Network in Israel and PalestineMinor4.6 hresolved10-27
SMS Delivery Delays to ALTÁN Redes in MexicoMinor9.1 hresolved10-27
On Call Engineers are Investigating a Potential SIP IssueNo impact listed46 minresolved10-27
Autopilot Responses Failing for Incoming CallsMinor2.0 hresolved10-27
SMS Delivery Delays to UK H3G, Telefonica O2, and Vodafone via Subset of LongcodeMinor12 hresolved10-28
SMS Delivery Report Delays for Messages Sent to US Verizon Network for Subset of Twilio Short CodesMinor3.3 hresolved10-28
Duplicated Inbound SMS Impacting Subset of UK NumbersMinor3 dresolved10-28
SMS Delivery Delays in Canada Networks Rogers & FidoMinor2.8 hresolved10-28
10DLC Brand Registration DelaysMinor7.1 hresolved10-28
SMS Delivery Delays to Vodacom Network in South Africa (655-01)Minor8.7 hresolved10-29
SMS and MMS Delivery and Report Delays to T-Mobile in the USMinor4.2 hresolved10-29
SMS Delivery Delay to MTN Network in NigeriaNo impact listed13 hresolved10-30
Latency for Legacy Shortened LinkNo impact listed17 minresolved10-30
API Delays in Message Delete RequestsMinor3 dresolved10-30
SMS Delivery Delays to Spark in New ZealandNo impact listed5.6 hresolved10-31
SMS Delivery Delays to T-Mobile Network in the USAMinor7.5 hresolved10-31
SMS Delivery Delays To MTN Network in multiple countriesMinor19 hresolved10-31
SMS Delivery Delays to Maroc Telecom In MoroccoMinor4.0 hresolved10-31
10DLC Brand Registration FailuresMinor4 dresolved10-31
WhatsApp Messages Stuck in Outbound QueuesMinor3.2 hresolved10-31

Maintenance 100

Show scheduled maintenance

Cite this

Twilio posted 155 status incidents in October 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in October 2022
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2022/10

All Twilio monthsRecent incidentsMarkdown