rewindex

CompaniesTwilioMonthly reportsNovember 2022

Twilio in November 2022: incidents, uptime and changes

163incidents posted
8labelled major or critical
85.69%free of major/critical
16.97%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4.3 days, incident time 24.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 7 · Minor 133 · No impact listed 22

Major and critical incidents 8

IncidentImpactStartedDurationStatusDay
500 Errors When Logging to FlexCritical2.1 hresolved11-15
Issue Detected with Programmable Messaging while Retrieving Historical MessagesMajor1.9 hresolved11-04
Unable to Add a New Caller ID in ConsoleMajor4 dresolved11-14
Errors When Setting up TOTP in the Twilio ConsoleMajor1.4 hresolved11-14
SMS Delivery Failures to VerizonMajor3.0 hresolved11-16
SMS Delivery Delay to and From Using Subset of US Shortcodes to Multiple US NetworksMajor3.0 hresolved11-16
SMS Delivery Delays on Canadian ShortcodesMajor5.0 hresolved11-19
Connectivity Instability IssuesMajor4.1 hresolved11-19

Other incidents 155

IncidentImpactStartedDurationStatusDay
A2P Brand Registrations delayed in US1Minor3.3 hresolved11-01
MMS Delivery receipt delays to US T-Mobile network via Subset of LongcodesMinor5.8 hresolved11-01
SMS Delivery Delays to Orange Network in MoldovaMinor2.9 hresolved11-01
Studio IssuesNo impact listed0 minresolved11-01
SMS Delivery Delays to Alfa Network in Lebanon.Minor4.3 hresolved11-01
SMS delivery delays when sending messages to Oi network in Brazil from a subset of Shortcodes and Pre-Registered Sender IDsMinor3.8 hresolved11-01
Duplicated Executions Affecting Studio Workflows for a Subset of CustomersNo impact listed0 minresolved11-01
SMS Delivery Delay To Beeline Network In KyrgyzstanMinor8.3 hresolved11-01
Delay in Delivery of Customer TranscriptionMinor38 minresolved11-02
General Issue Within IE1Minor1.8 hresolved11-02
SMS Traffic From EI1No impact listed44 minresolved11-02
SMS Traffic From EI1No impact listed37 minresolved11-02
SMS Delivery Delays to the Mobilink and Warid Network in PakistanMinor5.1 hresolved11-02
Inbound Call Failures to a Subset of Twilio Spain Phone NumbersMinor23 hresolved11-02
SMS Delivery Delays to a Subset of Longcodes in AustraliaMinor6.3 hresolved11-02
SMS Delivery Delays to Tigo Network In ChadMinor4.7 hresolved11-02
General Issue IE1No impact listed0 minresolved11-02
SMS Delivery Delays to Claro Network In ChileMinor6.4 hresolved11-03
SMS Delivery delays to Twilio Portugal Phone NumbersMinor28 hresolved11-03
SMS Delivery for Twilio VerifyNo impact listed0 minresolved11-03
Lookup API - Intermittent Failures for Caller NameNo impact listed27 minresolved11-03
SMS Delivery Delays Over Algar Network in BrazilMinor5.0 hresolved11-03
New Customers Facing Issues Using the Twilio Frontline AppMinor2.2 hresolved11-03
Errors When Using Serverless Services in ConsoleNo impact listed0 minresolved11-03
Voice Transcription DelaysMinor2.4 hresolved11-04
SMS Delivery Delays and Failures to MTN in YemenMinor7.2 hresolved11-04
SMS Delivery Delays To Sabafon Network In YemenMinor2.9 hresolved11-04
SMS Delivery Delays to To Airtel and Tigo network in GhanaMinor2.9 hresolved11-04
MMS Delivery Delays Over the T-Mobile NetworkMinor7.6 hresolved11-04
SMS Delivery Delays to CTBC Celular In BrazilMinor5.8 hresolved11-04
SMS Delivery Delays in Canada From Toll Free NumbersMinor2.3 hresolved11-04
Inbound SMS Delays to a Subset of Twilio UK NumbersMinor3.2 hresolved11-04
SMS Delivery Delay To Orange Network In Burkina FasoMinor7.5 hresolved11-05
Flex Insights Analytics Delay in Data LoadsMinor1.4 hresolved11-05
SMS Delivery Delays to Multiple Networks in YemenMinor14 hresolved11-05
Inbound SMS Delay from Subset of Chile Phone NumbersMinor9.5 hresolved11-05
SMS Delivery Receipt Delays to MTN Networks in AfricaMinor41 hresolved11-05
Automated Alert: Minimal Customer ImpactNo impact listed32 minresolved11-05
Outbound SMS Delivery Issue to Airtel Tigo Network in GhanaMinor17 hresolved11-05
MMS Delays to AT&T in the US Using Toll-Free NumbersMinor3.6 hresolved11-05
SMS Delivery Receipt Delays to US Carriers From Toll-free NumbersMinor2 dresolved11-05
SMS Delivery Failures on Claro Network in Puerto RicoMinor13 hresolved11-06
SMS Delivery Delays to Orange Network In IsraelMinor5.0 hresolved11-07
MMS Delivery Delays to ATT in the US Over a Subset of Toll-Free NumbersMinor6.5 hresolved11-07
SMS / MMS Delivery Delays and Failures on Verizon Wireless from Toll-FreeMinor3.3 hresolved11-07
SMS Delivery Delay To FreeMobile Network In France Over A Subset Of ShortCodeMinor14 hresolved11-08
SMS Delivery Delays to Glo Network in NigeriaMinor2.7 hresolved11-08
SMS Delivery Report Delays when sending to Africell in Sierra LeoneMinor5.5 hresolved11-08
Delays in Voice Insights Call Events and MetricsMinor4.5 hresolved11-08
Issue with Programmable VoiceNo impact listed16 minresolved11-09
Delays While Sending Whatsapp MessagesMinor1.8 hresolved11-09
SMS Delivery Failures to Bell Aliant Network in Canada From Toll Free NumbersNo impact listed0 minresolved11-09
SMS Delivery and DLR’s Delays in US Cellular Network in the US for a Subset of Short CodesMinor3.5 hresolved11-09
On Call Engineers are Investigating an issue with Branded CallsNo impact listed16 minresolved11-09
SMS Delivery Delays to Glo Network in NigeriaMinor17 hresolved11-09
Twilio Console 2FA Login ErrorMinor54 minresolved11-10
Inbound Message Delivery Delays to a Subset of Phone Numbers in ChileMinor12 hresolved11-10
Devices Using Super SIM May Experience Delays Booking Esim-ProfilesMinor3.7 hresolved11-10
Inbound Message Delivery Delays to Twilio South Africa Phone NumberMinor3.3 hresolved11-10
SMS Delivery Delays to Multiple South African NetworkMinor2.7 hresolved11-10
SMS Delivery Delays to XL Axiata network In IndonesiaMinor4.0 hresolved11-10
MMS Delivery Delays Over Toll-Free Numbers to AT&T in the USMinor3.2 hresolved11-10
Origination Calls Failing Over Elastic SIP TrunksMinor1.4 hresolved11-10
On Call Engineers are Investigating a Potential Issue with Outbound MessagesNo impact listed31 minresolved11-11
SMS Delivery Delays to Far EasTone Network in TaiwanMinor6.4 hresolved11-11
On Call Engineers are InvestigatingMinor24 minresolved11-11
Delays and Errors for Outbound SMS MessagesMinor1.5 hresolved11-11
SMS Delivery Failures Over a Subset of Short Codes to Sprint Spectrum Network in the USMinor4.5 hresolved11-11
SMS Delivery Delays to MTN Network in AfghanistanMinor17 hresolved11-11
Outbound SMS Delivery Delays and Failures to Claro Network in Puerto RicoMinor9.0 hresolved11-12
SMS Delivery Delays to XL Network in IndonesiaMinor5.7 hresolved11-12
SMS Delivery Failures on Telecom Cook Islands Network in Cook IslandsMinor21 hresolved11-13
SMS Delivery Delays to Multiple Networks In Democratic Republic of the CongoMinor3.0 hresolved11-14
High Packet Loss On Inbound Calls To A Subset of Twilio Phone Numbers In Multiple CountriesMinor2.5 hresolved11-14
SMS Delivery Delays to Algar Telecom BrazilMinor17 hresolved11-14
SMS Delivery Delay To Syriatel Holdings Network In Syrian Arab RepublicMinor12 hresolved11-15
SMS Delivery Delays to United States Cellular Corp USA using subset of ShortcodesMinor6.6 hresolved11-15
Intermittent failures on the Address step at UpgradeMinor2.4 hresolved11-15
Outbound Call Failures to Twilio Norwegian Phone NumbersMinor3.2 hresolved11-15
SMS Delivery Delays to Beeline Network in ArmeniaMinor4.3 hresolved11-15
On Call Engineers Are Investigating an Outage Affecting a Small Number of SenderIDs in EgyptMinor19 minresolved11-15
SMS and MMS Delivery Delays to Toll-Free NumbersMinor3.3 hresolved11-15
SMS Delivery Delay To Globe Network In Philippines Over Pre-Registered International SenderIDsMinor5.0 hresolved11-16
SMS Delays to Switzerland phone numbersMinor2.8 hresolved11-17
MMS Delivery Delays to US Toll-Free Numbers Over the Network AT&TMinor1.8 hresolved11-17
Voice Connectivity Issues Affecting Calls Made to the Network Telefonica O2 (E-Plus) in GermanyMinor4.5 hresolved11-17
SMS Delivery Delays to Orange Network in MoroccoMinor5.3 hresolved11-17
SMS Delivery Delays To Tigo Network in GuatemalaMinor5.5 hresolved11-18
MMS Delivery Report Delays when sending to USA T-Mobile over Twilio Long CodesMinor5.1 hresolved11-18
Intermittent Issues While Purchasing Phone Number Through Console or Using APIMinor6.6 hresolved11-18
Unable to Trigger Recording Status Callback and Fetch Completed Call Resources via Rest APIMinor1.4 hresolved11-19
SMS Delivery Delays to Movitel network in MozambiqueMinor28 hresolved11-19
SMS Delivery Delays to Umniah in JordanMinor7.5 hresolved11-21
High Packet Loss On Inbound and Outbound Calls To Multiple Countries In EuropeMinor3.3 hresolved11-21
Delays in Voice Conference Insights and Participant SummariesMinor6.2 hresolved11-21
SMS Delivery Delays to Telecel Network in Burkina FasoMinor16 hresolved11-21
On Call Engineers are Investigating Click-To-Dial with SFDCMinor1.6 hresolved11-21
SMS Delivery Delays to Zantel Network in TanzaniaMinor16 hresolved11-21
SMS Delivery Delays to Asia Cell in IraqMinor13 hresolved11-21
Automated Alert: No Customer ImpactNo impact listed18 minresolved11-22
On Call Engineers are InvestigatingNo impact listed52 minresolved11-22
SMS Delivery Delay and Failure to Telma MadagascarMinor8.5 hresolved11-23
SMS Delivery Delays to Oman Ooredoo NetworkMinor4.8 hresolved11-23
SMS Delivery Delays to Claro Network in ColombiaMinor3.0 hresolved11-23
SMS Delivery Delays to Entel Network in PeruMinor5.7 hresolved11-23
HTTP 5xx Errors For Workflow EngineNo impact listed0 minresolved11-24
SMS Delivery Delays to H3G NetworkMinor6.2 hresolved11-24
SMS Delivery Receipts Delay To All France Networks using Subset of ShortcodesMinor2.2 hresolved11-24
Programmable Messaging Callbacks FailuresMinor1.9 hresolved11-24
SMS Delivery Delays to Dhiraagu Network in the MaldivesMinor4.7 hresolved11-24
SMS Delivery Delays to Al Madar Network In LibyaMinor4.4 hresolved11-24
SMS Delivery Delays to AT&T Network in the USMinor3.4 hresolved11-24
Low Quality Audio Calls to a Subset of Twilio's France Numbers Caused by Packet LossMinor10 hresolved11-24
Black Friday / Cyber Monday AlertNo impact listed4 dresolved11-25
SMS Delivery Delays and Failures to TanzaniaMinor17 hresolved11-25
Outbound SMS Delivery Delay To Wind Tre Network In ItalyMinor5.7 hresolved11-25
SMS Delivery Delays from Twilio Short-Codes to US CarriersMinor19 hresolved11-25
SMS Delivery Delays from Twilio Long-Codes to US CarriersMinor8.8 hresolved11-25
SMS Delivery Delays from Twilio Toll-Free Numbers to US CarriersMinor19 hresolved11-25
MMS Delivery Delays From Twilio Short-Codes to US CarriersMinor8.3 hresolved11-25
MMS Delivery Delays From Twilio Long-Codes to US CarriersMinor8.3 hresolved11-25
MMS Delivery Delays From Twilio Toll-Free Numbers to US CarriersMinor8.3 hresolved11-25
SMS Delivery Delays to Claro ColombiaMinor2.8 hresolved11-25
SMS Delivery Delay To Appalachian Wireless network in USA using shortcodes and Tollfree numbersMinor41 minresolved11-26
SMS Delivery Delays from Twilio Toll-Free Numbers to US CarriersMinor14 hresolved11-26
SMS Delivery Delays from Twilio Short-Codes to US CarriersMinor14 hresolved11-26
SMS Delivery Delays to Claro in BrazilMinor8.0 hresolved11-27
SMS delivery delays to Tigo network in ParaguayMinor43 hresolved11-27
SMS Delivery Delays to Irancell Network in IranMinor5.8 hresolved11-27
Studio Performance DegradedNo impact listed0 minresolved11-27
SMS Delivery Delays from Twilio Toll-Free Numbers to US CarriersMinor3.6 hresolved11-28
SMS Delivery Receipt Delays from Twilio Short Code Numbers to US CarriersMinor23 hresolved11-28
Inbound Call Failures to Subset of Twilio France Phone NumbersMinor4.8 hresolved11-28
SMS Delivery Delays to Umniah Network in JordanMinor11 hresolved11-28
SMS Delivery Delays to Ethio-Telecom in EthiopiaMinor21 hresolved11-28
MMS Delivery Delays from Twilio Toll-Free Numbers to US CarriersMinor9.7 hresolved11-28
MMS Delivery Delays from Twilio Long Code Numbers to US CarriersMinor9.5 hresolved11-28
MMS Delivery Delays from Twilio Short Code Numbers to US CarriersMinor7.8 hresolved11-28
Studio Latency ErrorsNo impact listed0 minresolved11-28
Inbound and Outbound Call Failures to Telefonica in ColombiaNo impact listed0 minresolved11-28
Alarms Set to "Any Warning or Error" Firing for INFO Level Debug EventsMinor4.0 hresolved11-28
Delay in API Calls DataMinor27 hresolved11-29
SMS Delivery Delays to Mobilink & Jazz Networks in PakistanMinor5.3 hresolved11-29
SMS Delivery Delays to Ethio-Telecom in EthiopiaMinor13 hresolved11-29
SMS Delivery Delays to Banglalink Network in BangladeshMinor14 hresolved11-29
Delay in Availability of Voice Insights DataMinor5.1 hresolved11-29
SMS Delivery Delays to Telefonica Network in El SalvadorMinor7.3 hresolved11-29
Disruption to Pinned Products in Twilio ConsoleNo impact listed0 minresolved11-29
Errors When Adding or Updating Payment InfoMinor2.7 hresolved11-30
Errors When Adding New FundsMinor5 minresolved11-30
Rest API Delays Viewing Calls DataNo impact listed0 minresolved11-30
Delay in Data for Programmable Voice PSTN and SIP CallsMinor47 hresolved11-30
SMS Delivery Delays to Sudani One Network in SudanMinor18 hresolved11-30
SMS Delivery Delays To Ufone Network in PakistanMinor3.0 hresolved11-30
SMS Delivery Failures to Jawwal Network in PalestineMinor3.8 hresolved11-30

Maintenance 119

Show scheduled maintenance

Cite this

Twilio posted 163 status incidents in November 2022 (8 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in November 2022
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2022/11

All Twilio monthsRecent incidentsMarkdown