rewindex

Outages by dayFebruary 20, 2020

Outages on February 20, 2020

UTC day 2020-02-20 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started
7labelled major or critical
19vendors with a new incident
2still open from earlier days

By vendor label: Critical 3 · Major 4 · Minor 15 · No impact listed 8 · 11 maintenance

Incidents started this day 30

VendorIncidentImpactStartedResolvedStatus
SubstackUnable to load webpagesCritical (46 min)resolved
DatadogElevated error rate on the web applicationCritical (51 min)resolved
BandwidthBandwidth Dashboard IncidentCritical (1.4 h)resolved
JiraIssue with Pie Chart in DashboardsMajor (1.4 h)resolved
DatadogElevated error rate on the logs APIMajor (1.5 h)resolved
SemaphoreDelays in job processing on Semaphore 2.0Major (1.9 h)resolved
BigCommerceCheckout issue impacting a subset of storesMajor (1.7 h)resolved
PlivoDelivery delay on Toll-Free SMS towards Rogers subscribers in CanadaMinor (1.6 h)resolved
PlivoDelivery delay on Toll-Free SMS towards Rogers subscribers in CanadaMinor (1.6 h)resolved
BandwidthToll Free SMS DLR Delays, CanadaMinor (1.8 h)resolved
BigCommerceIssue receiving 2-Step Verification emailsMinor (52 min)resolved
XeroSome users are intermittently unable to access Xero CentralMinor (1.8 h)resolved
TwilioErrors on connecting to endpoint.twilio.comMinor (1.4 h)resolved
TwilioSMS Delivery Delays to SyriatelMinor (1.3 h)resolved
SemaphoreElevated error rates on Semaphore 2.0Minor (53 min)resolved
GorgiasLive view count updates are delayedMinor (1.3 h)resolved
PlivoDelivery delay on inbound short-code SMS towards the US in sprint USA phone numbersMinor (19 h)resolved
PlivoDelivery delay on inbound short-code SMS towards the US in sprint USA phone numbersMinor (19 h)resolved
GreenhouseBusiness Intelligence Connector - Connectivity Issues with RedshiftMinor (1.9 h)resolved
GitHub CopilotIncident on 2020-02-20 21:31 UTCMinor (45 min)resolved
GitHubIncident on 2020-02-20 21:31 UTCMinor (45 min)resolved
TwilioPricing API Cannot Retrieve Pricing Information for Some CountriesMinor (2.4 h)resolved
XeroSome users are experiencing slowness and errors when using XeroNo impact listed (30 min)resolved
OptimizelyFIND Incident - EU Region (EMEA04)No impact listed (2.6 h)resolved
SquarespaceConnectivity IssuesNo impact listed (1.0 h)resolved
ActiveCampaignIncreased Platform LatencyNo impact listed (24 h)resolved
New RelicSynthetics API ErrorsNo impact listed (0 min)resolved
LeverError message when sending offers: "Error sending offer packet: Render task failed"No impact listed (2.8 h)resolved
BandwidthV2 MMS and V2 Group MMANo impact listed (0 min)resolved
CloudinaryBrief Degraded Quality of Service on Cloudinary ConsoleNo impact listed (5.9 h)resolved

Still open from earlier days 2

VendorIncidentImpactStartedResolvedStatus
HeapTemporary data latencyMinor (6.9 h)resolved
LeverSeek Integration delay in processing candidatesNo impact listed (34 h)resolved

Maintenance 11

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Substack, Datadog, Bandwidth, Jira, Semaphore, BigCommerce, Plivo, Xero, Twilio, Gorgias, Greenhouse, GitHub Copilot.

Cite this

30 vendor-reported incidents started on 2020-02-20 (UTC) across 19 vendors, 7 labelled major or critical by the vendor.

Title
Outages on February 20, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-02-20

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