BigCommerce: Issue receiving 2-Step Verification emails
Timeline of updates
- resolved
BigCommerce merchants may have experienced a delay in receiving 2-Step Verification emails, password resets and other merchant generated email from 6:30pm CST - 7:00pm CST. While the mail backlog is processed, new mail deliveries are working as normal. We expect the backlog to be processed shortly. Order confirmation and storefront and shopper and transactional emails are unaffected by these delays.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2020-02-20 00:46 UTC, resolved after 52 min, 1 update(s).
- Title
- Issue receiving 2-Step Verification emails
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/yc0vppnmz11f
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