rewindex

Outages by dayFebruary 21, 2020

Outages on February 21, 2020

UTC day 2020-02-21 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

25incidents started
6labelled major or critical
15vendors with a new incident
5still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 11 · No impact listed 8 · 7 maintenance

Incidents started this day 25

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - 326 - Toledo, OHCritical (21 h)resolved
Monday.comIssues across accounts and devicesCritical (1.1 h)resolved
SemaphoreElevated error rates on Semaphore 2.0Major (13 min)resolved
PendoPendo Web Application Unreachable & Guide DeliverabilityMajor (9.2 h)resolved
New RelicInfrastructure UI unavailableMajor (51 min)resolved
SquarespacePayment IssuesMajor (2.4 h)resolved
BandwidthMMS DelaysMinor (12 h)resolved
DiscordElevated API Error RatesMinor (48 min)resolved
PlivoDelivery delay on inbound & outbound MMS towards US & Canada phone numbersMinor (244 d)resolved
PlivoDelivery delay on inbound & outbound MMS towards US & Canada phone numbers.Minor (13 h)resolved
TwilioSMS Delivery Delays to Beeline Network in RussiaMinor (5.8 h)resolved
HeapDelayed Heap Connect DataMinor (2.0 h)resolved
Logz.ioingestion delays in europe regionMinor (9 min)resolved
Help ScoutLive Chat DisconnectsMinor (5.0 h)resolved
PlivoInbound call failure and Inbound SMS failure towards US phone numbersMinor (2 d)resolved
PlivoInbound call failure and Inbound SMS failure towards US phone numbersMinor (2 d)resolved
TwilioSMS Delivery Delays Outbound to Nigeria AirtelMinor (55 min)resolved
SquarespaceService Ugrade Payment IssueNo impact listed (1.4 h)resolved
TwilioSMS Delivery Delays to the Viaero Wireless network from A Subset of US Long Codes and US Short CodesNo impact listed (2.5 h)resolved
TwilioOn Call Engineers are InvestigatingNo impact listed (1.4 h)resolved
TwilioOn Call Engineers are InvestigatingNo impact listed (19 min)resolved
BandwidthV2 MMS and V2 Group MMANo impact listed (0 min)resolved
MixpanelTemporary Data Ingestion & Message DelayNo impact listed (2 d)resolved
SmartsheetUnable to create new workflow | Jira, Salesforce, DynamicsNo impact listed (25 h)resolved
StatuspageTeam members on private pages cannot view the "Authentication" tab in the navbarNo impact listed (0 min)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
PlivoDelivery delay on inbound short-code SMS towards the US in sprint USA phone numbersMinor (19 h)resolved
PlivoDelivery delay on inbound short-code SMS towards the US in sprint USA phone numbersMinor (19 h)resolved
TwilioPricing API Cannot Retrieve Pricing Information for Some CountriesMinor (2.4 h)resolved
ActiveCampaignIncreased Platform LatencyNo impact listed (24 h)resolved
CloudinaryBrief Degraded Quality of Service on Cloudinary ConsoleNo impact listed (5.9 h)resolved

Maintenance 7

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Messaging Maintenance - Toll Free SMS & MMSMaintenance (3.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Network Maintenance - NewarkMaintenance (2.0 h)resolved
Twilio[Scheduled] US Toll-Free SMS Carrier Partner MaintenanceMaintenance (3.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & CanadaMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Typeform[Scheduled] Database MaintenanceMaintenance (30 min)resolved
Sinch[Scheduled] External Maintenance - Toll-Free Number Provider (US and CA)Maintenance (3.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Monday.com, Semaphore, Pendo, New Relic, Squarespace, Discord, Plivo, Twilio, Heap, Logz.io, Help Scout.

Cite this

25 vendor-reported incidents started on 2020-02-21 (UTC) across 15 vendors, 6 labelled major or critical by the vendor.

Title
Outages on February 21, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-02-21

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