rewindex

CompaniesNew RelicMonthly reportsFebruary 2020

New Relic in February 2020: incidents, uptime and changes

16incidents posted
2labelled major or critical
99.62%free of major/critical
99.20%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 35 min, incident time 5 h 32 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 6 · No impact listed 8

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Infrastructure UI unavailableMajor51 minresolved02-21
UI Authorization errorMajor1.7 hresolved02-26

Other incidents 14

IncidentImpactStartedDurationStatusDay
Alerts Delayed/Missing and UI IrregularitiesNo impact listed0 minresolved02-05
Metric API UI/Alerts Delays for US RegionNo impact listed1.2 hresolved02-06
Delays in Mobile data and alertsMinor31 minresolved02-07
Europe APM UIMinor34 minresolved02-11
Metric API UI/Alerts Delays for US RegionNo impact listed10 minresolved02-11
All Product UIs Unavailable for US RegionNo impact listed0 minresolved02-12
APM/Synthetics Alerts/UI Irregularities for US RegionMinor13 minresolved02-13
APM, Logs, and Infrastructure UI Irregularities for US RegionMinor22 minresolved02-19
Azure Cloud Integration Delays for US RegionMinor26 minresolved02-19
Synthetics API ErrorsNo impact listed0 minresolved02-20
Synthetics API Irregularities for US RegionNo impact listed0 minresolved02-25
New Relic Unavailable in US and EU RegionsNo impact listed32 minresolved02-26
Irregularities in Charts and Alerts in EU RegionMinor51 minresolved02-26
Mobile Chart and Alert Irregularities in US RegionNo impact listed0 minresolved02-28

Cite this

New Relic posted 16 status incidents in February 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
New Relic in February 2020
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/2020/02

All New Relic monthsRecent incidentsMarkdown