rewindex

Outages by dayFebruary 11, 2020

Outages on February 11, 2020

UTC day 2020-02-11 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

16incidents started
4labelled major or critical
14vendors with a new incident
8still open from earlier days

By vendor label: Critical 4 · Minor 7 · No impact listed 5 · 11 maintenance

Incidents started this day 16

VendorIncidentImpactStartedResolvedStatus
Lightstep (ServiceNow Cloud Observability)Errors with data ingestCritical (2.9 h)resolved
Box[Outage] Login Failures with FTPCritical (0 min)resolved
Help ScoutDocs ErrorsCritical (55 min)resolved
Red Hat (incl. Quay.io)connect.redhat.com Partial OutageCritical (5.3 h)resolved
TwilioFailure receiving SMS in MalaysiaMinor (3.9 h)resolved
LeverLever to ADP integration outageMinor (9.9 h)resolved
PusherSome transactional emails are failing to sendMinor (23 min)resolved
New RelicEurope APM UIMinor (34 min)resolved
BugsnagIntermittent failures loading some pages in the Bugsnag dashboardMinor (7 min)resolved
XeroSome users are unable to access XeroMinor (53 min)resolved
TwilioOutbound SMS messages to Yemen are failingMinor (4.1 h)resolved
BigCommerceAvailability issues with www.bigcommerce.comNo impact listed (14 min)resolved
MezmoIndexing delayNo impact listed (13 h)resolved
New RelicMetric API UI/Alerts Delays for US RegionNo impact listed (10 min)resolved
Bunny.netFTP Accessibility IssuesNo impact listed (4.6 h)resolved
NetlifyUS traffic difficulties on the non-enterprise CDNNo impact listed (1.4 h)resolved

Still open from earlier days 8

VendorIncidentImpactStartedResolvedStatus
OptimizelyFIND Incident - EU Region (EMEA04)Critical (6 d)resolved
npmIssues publishing packagesMajor (20 h)resolved
OptimizelyApp Service Updates Impacting Some SitesMinor (4 d)resolved
PlivoCall failures on inbound voice and inbound sms towards Spain(Alicante, Madrid, Malaga and Sevilla) phone numbersMinor (31 h)resolved
PlivoCall failures on inbound voice and inbound sms towards Spain(Alicante, Madrid, Malaga and Sevilla) phone numbersMinor (31 h)resolved
TwilioIntermittent Flex connection failuresMinor (2.7 h)resolved
MezmoIntermittent Issues with AlertsNo impact listed (7 d)resolved
CanvaImage Upload IssueNo impact listed (1.8 h)resolved

Maintenance 11

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Network Maintenance - AtlantaMaintenance (59 min)resolved
Twilio[Scheduled] US Longcodes SMS Carrier Partner MaintenanceMaintenance (6.3 h)resolved
Sinch[Scheduled] Biweekly WhatsApp Routine Maintenance - EUMaintenance (1.0 h)resolved
Sinch[Scheduled] Scheduled SMSC Maintenance US2Maintenance (4.0 h)resolved
Sinch[Scheduled] Biweekly WhatsApp Routine Maintenance - USMaintenance (59 min)resolved
Stitch[Scheduled] Database MaintenanceMaintenance (4.0 h)resolved
Elastic Cloud[Scheduled] Zookeeper Mitigation Maintenance -- AWS Singapore (ap-southeast-1)Maintenance (1.0 h)resolved
Sinch[Scheduled] Scheduled SMSC Maintenance EU1Maintenance (4.0 h)resolved
Twilio[Scheduled] US Shortcodes SMS Carrier Partner MaintenanceMaintenance (2.0 h)resolved
Twilio[Scheduled] Tele2 Russia - SMS Carrier MaintenanceMaintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Lightstep (ServiceNow Cloud Observability), Box, Help Scout, Red Hat (incl. Quay.io), Twilio, Lever, Pusher, New Relic, Bugsnag, Xero, BigCommerce, Mezmo.

Cite this

16 vendor-reported incidents started on 2020-02-11 (UTC) across 14 vendors, 4 labelled major or critical by the vendor.

Title
Outages on February 11, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-02-11

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