Outages by dayFebruary 10, 2020

Outages on February 10, 2020

UTC day 2020-02-10 (Feb 10, 2020, 00:00 to Feb 10, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

14incidents started

2labelled major or critical

10vendors with a new incident

6still open from earlier days

By vendor label: Major 2 · Minor 7 · No impact listed 5 · 3 maintenance

Incidents started this day 14

Vendor	Incident	Impact	Started	Resolved	Status
npm	Issues publishing packages	Major	20:14	Feb 11, 2020, 16:21 (20 h)	resolved
Discord	Elevated Connection Issues	Major	22:56	23:38 (42 min)	resolved
Plivo	Call failures on inbound voice and inbound sms towards Spain(Alicante, Madrid, Malaga and Sevilla) phone numbers	Minor	01:55	Feb 11, 2020, 09:19 (31 h)	resolved
Plivo	Call failures on inbound voice and inbound sms towards Spain(Alicante, Madrid, Malaga and Sevilla) phone numbers	Minor	01:55	Feb 11, 2020, 09:19 (31 h)	resolved
Logz.io	Some customers in the Frankfurt region might experience failures loading the application	Minor	11:05	11:25 (20 min)	resolved
Shopify	Some discount codes might be improperly applied at checkout	Minor	14:36	17:23 (2.8 h)	resolved
Mux	Live stream playback through the Asset Playback ID degraded	Minor	18:12	18:44 (32 min)	resolved
Mux	Partial Data Collection Outage	Minor	18:30	18:30 (0 min)	resolved
Twilio	Intermittent Flex connection failures	Minor	21:50	Feb 11, 2020, 00:34 (2.7 h)	resolved
Netlify	Increased latencies	No impact listed	17:41	20:51 (3.2 h)	resolved
Twilio	Engineering is investigating a potential issue with Programmable Wireless SIMs	No impact listed	18:15	18:41 (26 min)	resolved
Sanity	API errors	No impact listed	18:20	20:54 (2.6 h)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	19:40	19:44 (4 min)	resolved
Canva	Image Upload Issue	No impact listed	23:52	Feb 11, 2020, 01:40 (1.8 h)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Optimizely	FIND Incident - EU Region (EMEA04)	Critical	Feb 6, 2020, 18:35	Feb 12, 2020, 13:34 (6 d)	resolved
Plivo	Call failures on Inbound voice & inbound SMS towards US phone numbers in Fort Smith, AR	Minor	Feb 7, 2020, 21:10	01:02 (2 d)	resolved
Plivo	Call failures on Inbound voice & inbound SMS towards US phone numbers in Fort Smith, AR	Minor	Feb 7, 2020, 21:10	01:02 (2 d)	resolved
Optimizely	App Service Updates Impacting Some Sites	Minor	Feb 8, 2020, 22:27	Feb 12, 2020, 16:43 (4 d)	resolved
Sinch	Delivery Issue Egypt (Vodafone)	Minor	Feb 9, 2020, 20:08	05:38 (9.5 h)	resolved
Mezmo	Intermittent Issues with Alerts	No impact listed	Feb 7, 2020, 23:42	Feb 14, 2020, 17:22 (7 d)	resolved

Maintenance 3

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] Scheduled SMSC Maintenance CA1	Maintenance	08:00	12:01 (4.0 h)	resolved
Sinch	[Scheduled] Scheduled SMSC Maintenance AU1	Maintenance	15:00	19:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS in South Africa	Maintenance	22:00	Feb 11, 2020, 04:00 (6.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: npm, Discord, Plivo, Logz.io, Shopify, Mux, Twilio, Netlify, Sanity, Canva.

Cite this

14 vendor-reported incidents started on 2020-02-10 (UTC) across 10 vendors, 2 labelled major or critical by the vendor.

Title: Outages on February 10, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-02-10 00:00 UTC
URL: https://rewindex.com/outages/2020-02-10

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