# Outages on February 11, 2020 (UTC)

> 16 incidents started on February 11, 2020 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Lightstep (ServiceNow Cloud Observability), Box, Help Scout); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-02-11
Last updated: 2020-02-12T02:15:00Z

- Incidents started: 16 (major/critical: 4, other: 12) across 14 vendors
- Still open from earlier days: 8 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: critical 4, minor 7, none 5
- Previous day with incidents: [2020-02-10](https://rewindex.com/outages/2020-02-10.md) · Next: [2020-02-12](https://rewindex.com/outages/2020-02-12.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Errors with data ingest](https://rewindex.com/company/lightstep/incidents/p5h01sk0nwvz.md) | critical | 2020-02-11 00:37 UTC | 2020-02-11 03:31 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Outage\] Login Failures with FTP](https://rewindex.com/company/box/incidents/r7q4g3tgctdn.md) | critical | 2020-02-11 01:06 UTC | 2020-02-11 01:06 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Docs Errors](https://rewindex.com/company/help-scout/incidents/lwl0j4ry1ymp.md) | critical | 2020-02-11 11:37 UTC | 2020-02-11 12:32 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [connect.redhat.com Partial Outage](https://rewindex.com/company/red-hat/incidents/gt21r2n7dgbm.md) | critical | 2020-02-11 18:57 UTC | 2020-02-12 00:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Failure receiving SMS in Malaysia](https://rewindex.com/company/twilio/incidents/lj80bbnqcf80.md) | minor | 2020-02-11 01:33 UTC | 2020-02-11 05:25 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Lever to ADP integration outage](https://rewindex.com/company/lever/incidents/ll0txn2b1qf5.md) | minor | 2020-02-11 03:15 UTC | 2020-02-11 13:07 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Some transactional emails are failing to send](https://rewindex.com/company/pusher/incidents/11wk4d9785vk.md) | minor | 2020-02-11 11:21 UTC | 2020-02-11 11:44 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Europe APM UI](https://rewindex.com/company/new-relic/incidents/6rvznh2d9mp4.md) | minor | 2020-02-11 12:59 UTC | 2020-02-11 13:33 UTC | resolved |
| [Bugsnag](https://rewindex.com/company/bugsnag.md) | [Intermittent failures loading some pages in the Bugsnag dashboard](https://rewindex.com/company/bugsnag/incidents/zvkvm82q5fd0.md) | minor | 2020-02-11 13:24 UTC | 2020-02-11 13:31 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/9rpxqbwz75t8.md) | minor | 2020-02-11 13:48 UTC | 2020-02-11 14:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS messages to Yemen are failing](https://rewindex.com/company/twilio/incidents/0cbwsv9rkwk2.md) | minor | 2020-02-11 17:24 UTC | 2020-02-11 21:32 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with www.bigcommerce.com](https://rewindex.com/company/bigcommerce/incidents/8xld0j1rb7d5.md) | none | 2020-02-11 07:27 UTC | 2020-02-11 07:41 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Indexing delay](https://rewindex.com/company/mezmo/incidents/r2pxcsq0j4k0.md) | none | 2020-02-11 13:20 UTC | 2020-02-12 02:15 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Metric API UI/Alerts Delays for US Region](https://rewindex.com/company/new-relic/incidents/y84cvyyf35r4.md) | none | 2020-02-11 19:18 UTC | 2020-02-11 19:28 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [FTP Accessibility Issues](https://rewindex.com/company/bunny-net/incidents/n4603lnm10vn.md) | none | 2020-02-11 21:25 UTC | 2020-02-12 02:00 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [US traffic difficulties on the non-enterprise CDN](https://rewindex.com/company/netlify/incidents/5tdzvwnrplbp.md) | none | 2020-02-11 22:24 UTC | 2020-02-11 23:46 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [FIND Incident - EU Region (EMEA04)](https://rewindex.com/company/optimizely/incidents/w86kqt4xlzdl.md) | critical | 2020-02-06 18:35 UTC | 2020-02-12 13:34 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Issues publishing packages](https://rewindex.com/company/npm/incidents/1dpd0zjyhj2v.md) | major | 2020-02-10 20:14 UTC | 2020-02-11 16:21 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [App Service Updates Impacting Some Sites](https://rewindex.com/company/optimizely/incidents/wqvth0km7nr3.md) | minor | 2020-02-08 22:27 UTC | 2020-02-12 16:43 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice and inbound sms towards Spain(Alicante, Madrid, Malaga and Sevilla) phone numbers](https://rewindex.com/company/plivo/incidents/4swwggbjjdsc.md) | minor | 2020-02-10 01:55 UTC | 2020-02-11 09:19 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice and inbound sms towards Spain(Alicante, Madrid, Malaga and Sevilla) phone numbers](https://rewindex.com/company/plivo/incidents/l5l77cb73cdj.md) | minor | 2020-02-10 01:55 UTC | 2020-02-11 09:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Intermittent Flex connection failures](https://rewindex.com/company/twilio/incidents/z5qtpd26dwhb.md) | minor | 2020-02-10 21:50 UTC | 2020-02-11 00:34 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Intermittent Issues with Alerts](https://rewindex.com/company/mezmo/incidents/dt79jgm5wnfs.md) | none | 2020-02-07 23:42 UTC | 2020-02-14 17:22 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Image Upload Issue](https://rewindex.com/company/canva/incidents/1gsl7v8vfdpy.md) | none | 2020-02-10 23:52 UTC | 2020-02-11 01:40 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6237n95pchqh.md) | maintenance | 2020-02-11 05:01 UTC | 2020-02-11 11:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - Atlanta](https://rewindex.com/company/linode-akamai/incidents/dh0669rfdqqd.md) | maintenance | 2020-02-11 05:01 UTC | 2020-02-11 06:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Longcodes SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/mmc746bd6ztz.md) | maintenance | 2020-02-11 05:44 UTC | 2020-02-11 12:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Biweekly WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/kp4bs17fr7z2.md) | maintenance | 2020-02-11 08:00 UTC | 2020-02-11 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled SMSC Maintenance US2](https://rewindex.com/company/sinch/incidents/lpz3q87lmzb2.md) | maintenance | 2020-02-11 08:01 UTC | 2020-02-11 12:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Biweekly WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/1nhm99nmbjvx.md) | maintenance | 2020-02-11 10:01 UTC | 2020-02-11 11:00 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [\[Scheduled\] Database Maintenance](https://rewindex.com/company/stitch/incidents/51q22lrsr38g.md) | maintenance | 2020-02-11 16:00 UTC | 2020-02-11 20:00 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] Zookeeper Mitigation Maintenance -- AWS Singapore (ap-southeast-1)](https://rewindex.com/company/elastic-cloud/incidents/n64m5tg1p9cs.md) | maintenance | 2020-02-11 18:00 UTC | 2020-02-11 19:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled SMSC Maintenance EU1](https://rewindex.com/company/sinch/incidents/pp2w6gwqfr78.md) | maintenance | 2020-02-11 20:00 UTC | 2020-02-12 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Shortcodes SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/7bc86yk2991w.md) | maintenance | 2020-02-11 20:00 UTC | 2020-02-11 22:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Tele2 Russia - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/tl95008lmdpn.md) | maintenance | 2020-02-11 21:01 UTC | 2020-02-12 01:01 UTC | resolved |

## Cite this

16 vendor-reported incidents started on 2020-02-11 (UTC) across 14 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-02-11
- Citation: Rewindex daily outage roundup, “Outages on February 11, 2020” (2020-02-11 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-02-11 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on February 11, 2020 (2020-02-11)](https://rewindex.com/outages/2020-02-11)`


---
Canonical: https://rewindex.com/outages/2020-02-11 · Markdown: https://rewindex.com/outages/2020-02-11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:26:36.087Z