Outages by dayFebruary 12, 2020

Outages on February 12, 2020

UTC day 2020-02-12 (Feb 12, 2020, 00:00 to Feb 12, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

34incidents started

5labelled major or critical

14vendors with a new incident

6still open from earlier days

By vendor label: Critical 3 · Major 2 · Minor 20 · No impact listed 9 · 14 maintenance

Incidents started this day 34

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - 254 - Charleston, WV	Critical	04:32	Feb 13, 2020, 04:58 (24 h)	resolved
Box	[Critical] Issue with Login Sessions	Critical	22:39	23:57 (1.3 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 526 - Fort Smith, AR	Critical	23:46	Feb 13, 2020, 16:54 (17 h)	resolved
Mixpanel	Degraded API Performance Impacting Reports	Major	01:00	05:30 (4.5 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 923 - Mansfield, OH	Major	04:26	Feb 13, 2020, 07:01 (27 h)	resolved
Plivo	Call failures on Inbound voice & inbound SMS towards US phone numbers in Charleston, WV	Minor	04:37	Feb 13, 2020, 05:00 (24 h)	resolved
Plivo	Call failures on Inbound voice & inbound SMS towards US phone numbers in Charleston, WV	Minor	04:37	Feb 13, 2020, 05:00 (24 h)	resolved
BigCommerce	mail12.bigcommerce.com accessibility issues.	Minor	07:33	07:55 (22 min)	resolved
Plivo	Call failures on Inbound voice & inbound SMS towards US phone numbers in Mansfield, OH	Minor	08:35	Feb 13, 2020, 07:04 (22 h)	resolved
Plivo	Call failures on Inbound voice & inbound SMS towards US phone numbers in Mansfield, OH	Minor	08:35	Feb 13, 2020, 07:04 (22 h)	resolved
Sentry	Temporary Delay in Notification Delivery	Minor	10:23	11:21 (58 min)	resolved
npm	404 Errors when Installing Certain Packages	Minor	13:04	19:25 (6.3 h)	resolved
Harness	Delegate may fail after upgrade	Minor	14:05	14:37 (32 min)	resolved
CircleCI	Delayed Workflows	Minor	14:08	14:22 (14 min)	resolved
CircleCI	Job Processing Delayed	Minor	15:15	17:06 (1.9 h)	resolved
Plivo	Call failures on Inbound voice & inbound SMS towards US phone numbers in Harrisonburg, VA.	Minor	15:24	Feb 13, 2020, 03:38 (12 h)	resolved
Plivo	Call failures on Inbound voice & inbound SMS towards US phone numbers in Harrisonburg, VA.	Minor	15:24	Feb 13, 2020, 03:38 (12 h)	resolved
Twilio	Outbound shortcode delivery delays and failures towards T-Mobile.	Minor	16:41	19:24 (2.7 h)	resolved
Plivo	Call failures on Inbound voice & inbound SMS towards Spain phone numbers in Malaga	Minor	17:09	Feb 13, 2020, 11:53 (19 h)	resolved
Plivo	Call failures on Inbound voice & inbound SMS towards Spain phone numbers in Malaga	Minor	17:09	Feb 13, 2020, 11:53 (19 h)	resolved
Bandwidth	DLR Delays	Minor	20:09	23:01 (2.9 h)	resolved
Plivo	Delivery delay on Inbound SMS towards the US and Canada phone numbers	Minor	20:21	23:03 (2.7 h)	resolved
npm	404 Errors with Certain Packages	Minor	20:36	Feb 13, 2020, 03:38 (7.0 h)	resolved
Sinch	Intermittent MMS MT Rejects towards Sprint US	Minor	21:06	Feb 13, 2020, 06:04 (9.0 h)	resolved
Plivo	Delivery delay on Inbound SMS towards the US and Canada phone numbers	Minor	21:17	23:03 (1.8 h)	resolved
Sinch	Delivery Issue - United States - Verizon	No impact listed	00:39	00:39 (0 min)	resolved
Twilio	Elevated HTTP 500 errors returned on Video recordings and media compositions APIs	No impact listed	04:05	04:05 (0 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - 927 - Harrisonburg, VA	No impact listed	13:54	Feb 13, 2020, 03:35 (14 h)	resolved
Mixpanel	Data Warehouse Exports Delay	No impact listed	17:30	Feb 13, 2020, 04:32 (11 h)	resolved
New Relic	All Product UIs Unavailable for US Region	No impact listed	19:04	19:04 (0 min)	resolved
Smartsheet	Slow Load Times Error	No impact listed	19:37	Feb 13, 2020, 22:11 (27 h)	resolved
Sinch	Operator Notification - Rogers Wireless Canada	No impact listed	20:40	21:43 (1.1 h)	resolved
Sinch	North American Long Number Provider	No impact listed	20:42	23:15 (2.5 h)	resolved
Statuspage	Users are unable to subscribe to incidents from the incident page	No impact listed	21:06	21:06 (0 min)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Optimizely	FIND Incident - EU Region (EMEA04)	Critical	Feb 6, 2020, 18:35	13:34 (6 d)	resolved
Red Hat (incl. Quay.io)	connect.redhat.com Partial Outage	Critical	Feb 11, 2020, 18:57	00:18 (5.3 h)	resolved
Optimizely	App Service Updates Impacting Some Sites	Minor	Feb 8, 2020, 22:27	16:43 (4 d)	resolved
Mezmo	Intermittent Issues with Alerts	No impact listed	Feb 7, 2020, 23:42	Feb 14, 2020, 17:22 (7 d)	resolved
Mezmo	Indexing delay	No impact listed	Feb 11, 2020, 13:20	02:15 (13 h)	resolved
Bunny.net	FTP Accessibility Issues	No impact listed	Feb 11, 2020, 21:25	02:00 (4.6 h)	resolved

Maintenance 14

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	11:01 (6.0 h)	resolved
Bandwidth	[Scheduled] Network Maintenance - JFK Data Center	Maintenance	05:00	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 254 - Charleston, WV	Maintenance	05:00	10:00 (5.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - Atlanta	Maintenance	05:00	06:00 (1.0 h)	resolved
Sinch	[Scheduled] Emergency SMSC Maintenance CA1	Maintenance	10:00	13:00 (3.0 h)	resolved
Sinch	[Scheduled] Scheduled SMSC Maintenance CA2 (Canceled)	Maintenance	10:00	10:49 (49 min)	resolved
Sinch	[Scheduled] Scheduled SMSC Maintenance US3 (Canceled)	Maintenance	10:43	not resolved	unknown
Sinch	[Scheduled] Scheduled SMSC Maintenance EU3 (Canceled)	Maintenance	10:46	not resolved	unknown
Sinch	[Scheduled] Scheduled SMSC Maintenance AU2 (Canceled)	Maintenance	10:53	not resolved	unknown
Sinch	[Scheduled] Emergency SMSC Maintenance US2	Maintenance	12:01	14:00 (2.0 h)	resolved
Sinch	[Scheduled] Emergency SMSC Maintenance EU1	Maintenance	15:01	17:00 (2.0 h)	resolved
Sinch	[Scheduled] Emergency SMSC Maintenance AU1	Maintenance	17:00	19:01 (2.0 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] access.redhat.com Platform Maintenance	Maintenance	20:00	20:28 (28 min)	resolved
Twilio	[Scheduled] Megafon Russia - SMS Carrier Maintenance	Maintenance	20:00	Feb 13, 2020, 00:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Box, Mixpanel, Plivo, BigCommerce, Sentry, npm, Harness, CircleCI, Twilio, Sinch, New Relic.

Cite this

34 vendor-reported incidents started on 2020-02-12 (UTC) across 14 vendors, 5 labelled major or critical by the vendor.

Title: Outages on February 12, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-02-12 00:00 UTC
URL: https://rewindex.com/outages/2020-02-12

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