Outages by dayFebruary 19, 2020

Outages on February 19, 2020

UTC day 2020-02-19 (Feb 19, 2020, 00:00 to Feb 19, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

23incidents started

6labelled major or critical

18vendors with a new incident

7still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 12 · No impact listed 5 · 7 maintenance

Incidents started this day 23

Vendor	Incident	Impact	Started	Resolved	Status
Elastic Cloud	Issues creation of new deployments and accessing Cloud Console	Critical	13:22	15:14 (1.9 h)	resolved
Datadog	Elevated error rate on the web application	Critical	16:56	17:56 (1.0 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - Multiple Markets	Major	10:54	13:41 (2.8 h)	resolved
Linode (Akamai)	Payment Processing Issues - Linode Manager and API	Major	17:28	20:49 (3.4 h)	resolved
Webflow	Redis failover	Major	17:46	17:46 (0 min)	resolved
Xero	Some users are experiencing slowness and errors in WorkflowMax and Xero Practice Manager	Major	22:32	22:50 (18 min)	resolved
Plivo	Delivery delay on Toll-Free SMS towards Rogers subscribers in Canada	Minor	00:08	02:12 (2.1 h)	resolved
Bandwidth	Canada TF SMS Latency	Minor	00:28	02:14 (1.8 h)	resolved
Twilio	SMS Delivery Delays Towards MTS Network in Russia	Minor	04:00	05:30 (1.5 h)	resolved
Plivo	Call failures on inbound Voice & inbound SMS towards US phone numbers	Minor	11:11	13:44 (2.5 h)	resolved
Plivo	Call failures on inbound Voice & inbound SMS towards US phone numbers	Minor	11:11	13:44 (2.5 h)	resolved
GitHub Copilot	Incident on 2020-02-19 15:17 UTC	Minor	15:17	16:09 (52 min)	resolved
GitHub	Incident on 2020-02-19 15:17 UTC	Minor	15:17	16:09 (52 min)	resolved
Sentry	Temporary Delay in Event Storage and Notifications Delivery	Minor	15:39	16:14 (35 min)	resolved
Greenhouse	Unable to sign e-signature documents in Greenhouse Onboarding	Minor	15:55	20:27 (4.5 h)	resolved
New Relic	APM, Logs, and Infrastructure UI Irregularities for US Region	Minor	17:47	18:09 (22 min)	resolved
New Relic	Azure Cloud Integration Delays for US Region	Minor	18:41	19:07 (26 min)	resolved
Heap	Temporary data latency	Minor	19:21	Feb 20, 2020, 02:17 (6.9 h)	resolved
Plivo	Delivery delay on Toll-Free SMS towards Rogers subscribers in Canada	No impact listed	00:08	02:12 (2.1 h)	resolved
Snyk	GitHub service outage	No impact listed	03:30	03:30 (0 min)	resolved
Harness	Harness Manager facing slowness	No impact listed	06:29	19:34 (13 h)	resolved
Chargebee	PDF Generation Issue	No impact listed	12:15	13:04 (49 min)	resolved
Confluent	UI	No impact listed	19:24	20:14 (50 min)	resolved

Still open from earlier days 7

Vendor	Incident	Impact	Started	Resolved	Status
Unbounce	Unable to add new domains to Unbounce	Major	Feb 18, 2020, 23:11	00:48 (1.6 h)	resolved
Discord	API errors and latency	Major	Feb 18, 2020, 23:31	00:25 (54 min)	resolved
Plivo	Call failures on inbound voice & SMS towards Brazil phone numbers in Sao Paulo	Minor	Feb 13, 2020, 15:32	01:51 (5 d)	resolved
Plivo	Call failures on inbound voice & SMS towards Brazil phone numbers in Sao Paulo	Minor	Feb 13, 2020, 15:32	01:51 (5 d)	resolved
Plivo	Call failures on inbound voice & inbound SMS towards Spain phone numbers in Madrid, Alicante, Sevilla & Malaga	Minor	Feb 18, 2020, 17:03	18:49 (26 h)	resolved
Plivo	Call failures on inbound voice & inbound SMS towards Spain phone numbers in Madrid, Alicante, Sevilla & Malaga	Minor	Feb 18, 2020, 17:03	18:49 (26 h)	resolved
Lever	Seek Integration delay in processing candidates	No impact listed	Feb 18, 2020, 14:43	Feb 20, 2020, 00:58 (34 h)	resolved

Maintenance 7

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] External Operator Maintenance - U.S. Cellular	Maintenance	06:01	11:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	07:00	12:00 (5.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	07:00	11:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	07:01	11:00 (4.0 h)	resolved
Sinch	[Scheduled] External - North American Long Number Provider	Maintenance	07:01	11:00 (4.0 h)	resolved
Sinch	[Scheduled] Planned Maintenance - MMS	Maintenance	10:01	12:00 (2.0 h)	resolved
Dropbox Sign	[Scheduled] HelloSign for Salesforce Push Upgrade	Maintenance	15:00	15:30 (30 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Elastic Cloud, Datadog, Bandwidth, Linode (Akamai), Webflow, Xero, Plivo, Twilio, GitHub Copilot, GitHub, Sentry, Greenhouse.

Cite this

23 vendor-reported incidents started on 2020-02-19 (UTC) across 18 vendors, 6 labelled major or critical by the vendor.

Title: Outages on February 19, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-02-19 00:00 UTC
URL: https://rewindex.com/outages/2020-02-19

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