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CompaniesNew RelicMonthly reportsJanuary 2020

New Relic in January 2020: incidents, uptime and changes

9incidents posted
1labelled major or critical
99.97%free of major/critical
99.51%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 12 min, incident time 3 h 35 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 5 · No impact listed 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
APM, Mobile, Browser UI & AlertsMajor12 minresolved01-13

Other incidents 8

IncidentImpactStartedDurationStatusDay
Delays in NRQL and Infrastructure AlertsMinor50 minresolved01-07
Delays in NRQL and Infrastructure Alerts (US Region)Minor1.7 hresolved01-10
AWS Cloud Integration Data Delays for US and EU RegionsMinor9 minresolved01-19
Synthetics Alerts/UI Delays for US RegionMinor28 minresolved01-21
Infrastructure Alerts Delays/Missing for EU RegionMinor14 minresolved01-22
Browser UI Irregularities for US RegionNo impact listed0 minresolved01-27
APM, Synthetics, Infrastructure, Insights, Browser, New Relic One, Mobile Alerts and UI Irregularities for US RegionNo impact listed15 minresolved01-28
Support Center Ticketing Irregularities for US & EU RegionsNo impact listed19 minresolved01-31

Maintenance 1

Show scheduled maintenance

Cite this

New Relic posted 9 status incidents in January 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
New Relic in January 2020
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/2020/01

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