Outages by dayJanuary 13, 2020
Outages on January 13, 2020
UTC day 2020-01-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
10incidents started
2labelled major or critical
9vendors with a new incident
3still open from earlier days
By vendor label: Major 2 · Minor 6 · No impact listed 2 · 10 maintenance
Incidents started this day 10
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|---|---|---|---|---|
| Bitbucket | Bitbucket Pipelines logs, artifacts and caches issues. | Major | (1.5 h) | resolved | |
| New Relic | APM, Mobile, Browser UI & Alerts | Major | (12 min) | resolved | |
| Netlify | Performance issues with our API | Minor | (34 min) | resolved | |
| Smartsheet | Email Delays and Form Submissions | Minor | (24 h) | resolved | |
| BigCommerce | Webhook Delivery Issues | Minor | (25 min) | resolved | |
| Bitrise | Queues on the Xcode 11.3 and the Visual Studio for Mac elite stacks | Minor | (3.4 h) | resolved | |
| BigCommerce | Availability issues with BigCommerce stores | Minor | (49 min) | resolved | |
| Xero | Some users are experiencing slowness and errors in WorkflowMax and XPM | Minor | (44 min) | resolved | |
| Discord | Connection / Messages send issues | No impact listed | (21 min) | resolved | |
| Mux | Metrics Data Delayed | No impact listed | (3 d) | resolved |
Still open from earlier days 3
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|---|---|---|---|---|
| Heap | Some data not available in UI and Heap Connect | Minor | (5 d) | resolved | |
| Twilio | Toll-Free SMS Delivery Delays towards AT&T in the US | Minor | (3 d) | resolved | |
| Canva | New activity from the May 2019 security incident | No impact listed | (110 d) | resolved |
Maintenance 10
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|---|---|---|---|---|
| Twilio | [Scheduled] Sprint US SMS Carrier Maintenance - January 11, 17:00 PT - January 12, 20:00 PT | Maintenance | (3.3 h) | resolved | |
| Amplitude | [Scheduled] planned reboot of databases | Maintenance | (2.0 h) | resolved | |
| Bandwidth | [Scheduled] URGENT SMS Messaging Maintenance - DFW & LAX | Maintenance | (3.0 h) | resolved | |
| Sinch | [Scheduled] External - North American Long Number Provider | Maintenance | (3.0 h) | resolved | |
| Bandwidth | [Scheduled] Local Market Maintenance - Multiple Markets | Maintenance | (5.0 h) | resolved | |
| Plivo | [Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in the US and Canada | Maintenance | (3.0 h) | resolved | |
| Bandwidth | [Scheduled] Messaging Maintenance - Toll Free SMS | Maintenance | (3.0 h) | resolved | |
| Sinch | [Scheduled] External Maintenance USA T-Mobile | Maintenance | (3.0 h) | resolved | |
| Twilio | [Scheduled] T-Mobile US SMS Carrier Maintenance - January 13, 00:00 - 03:00 PT | Maintenance | (3.0 h) | resolved | |
| JFrog | [Scheduled] General maintenance | Maintenance | (7.0 h) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bitbucket, New Relic, Netlify, Smartsheet, BigCommerce, Bitrise, Xero, Discord, Mux.
Cite this
10 vendor-reported incidents started on 2020-01-13 (UTC) across 9 vendors, 2 labelled major or critical by the vendor.
- Title
- Outages on January 13, 2020
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2020-01-13