# Outages on January 13, 2020 (UTC)

> 10 incidents started on January 13, 2020 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Bitbucket, New Relic); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-01-13
Last updated: 2020-01-17T00:30:00Z

- Incidents started: 10 (major/critical: 2, other: 8) across 9 vendors
- Still open from earlier days: 3 · Maintenance windows: 10 · Detected outage events: 0
- By vendor impact label: major 2, minor 6, none 2
- Previous day with incidents: [2020-01-12](https://rewindex.com/outages/2020-01-12.md) · Next: [2020-01-14](https://rewindex.com/outages/2020-01-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Bitbucket Pipelines logs, artifacts and caches issues.](https://rewindex.com/company/bitbucket/incidents/0pc9wkc5ky0h.md) | major | 2020-01-13 02:30 UTC | 2020-01-13 03:59 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [APM, Mobile, Browser UI & Alerts](https://rewindex.com/company/new-relic/incidents/nkgxbxyd2hr7.md) | major | 2020-01-13 07:13 UTC | 2020-01-13 07:25 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Performance issues with our API](https://rewindex.com/company/netlify/incidents/6h5lhl0pv2qx.md) | minor | 2020-01-13 12:49 UTC | 2020-01-13 13:23 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Email Delays and Form Submissions](https://rewindex.com/company/smartsheet/incidents/vn4w4261d692.md) | minor | 2020-01-13 15:30 UTC | 2020-01-14 15:35 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Webhook Delivery Issues](https://rewindex.com/company/bigcommerce/incidents/392vvp8j13j8.md) | minor | 2020-01-13 16:00 UTC | 2020-01-13 16:25 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Queues on the Xcode 11.3 and the Visual Studio for Mac elite stacks](https://rewindex.com/company/bitrise/incidents/bddpj101f1f2.md) | minor | 2020-01-13 16:08 UTC | 2020-01-13 19:34 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/wdrmh09pwlqw.md) | minor | 2020-01-13 22:28 UTC | 2020-01-13 23:17 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are experiencing slowness and errors in WorkflowMax and XPM](https://rewindex.com/company/xero/incidents/dvy9q7wth3rj.md) | minor | 2020-01-13 23:55 UTC | 2020-01-14 00:39 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Connection / Messages send issues](https://rewindex.com/company/discord/incidents/15jlbjb6dkbq.md) | none | 2020-01-13 20:49 UTC | 2020-01-13 21:10 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Metrics Data Delayed](https://rewindex.com/company/mux/incidents/7dfdtl3yxyz2.md) | none | 2020-01-13 21:04 UTC | 2020-01-17 00:30 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap](https://rewindex.com/company/heap.md) | [Some data not available in UI and Heap Connect](https://rewindex.com/company/heap/incidents/25n9yc0ydclq.md) | minor | 2020-01-10 23:02 UTC | 2020-01-15 22:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Toll-Free SMS Delivery Delays towards AT&T in the US](https://rewindex.com/company/twilio/incidents/t1fg8zwywq61.md) | minor | 2020-01-10 23:21 UTC | 2020-01-14 05:10 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [New activity from the May 2019 security incident](https://rewindex.com/company/canva/incidents/3gd2r72y2qhm.md) | none | 2020-01-11 18:25 UTC | 2020-05-01 02:44 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Sprint US SMS Carrier Maintenance - January 11, 17:00 PT - January 12, 20:00 PT](https://rewindex.com/company/twilio/incidents/s1qnjml7vwt0.md) | maintenance | 2020-01-13 00:45 UTC | 2020-01-13 04:00 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [\[Scheduled\] planned reboot of databases](https://rewindex.com/company/amplitude/incidents/mc3j12cmsvzg.md) | maintenance | 2020-01-13 03:00 UTC | 2020-01-13 05:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] URGENT SMS Messaging Maintenance - DFW & LAX](https://rewindex.com/company/bandwidth/incidents/b17y0b2plbhk.md) | maintenance | 2020-01-13 05:00 UTC | 2020-01-13 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External - North American Long Number Provider](https://rewindex.com/company/sinch/incidents/5z8g7h6r0wmb.md) | maintenance | 2020-01-13 05:00 UTC | 2020-01-13 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6mbn8nyb3m7s.md) | maintenance | 2020-01-13 06:00 UTC | 2020-01-13 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in the US and Canada](https://rewindex.com/company/plivo/incidents/v8n2py5dnp0m.md) | maintenance | 2020-01-13 08:00 UTC | 2020-01-13 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/n2rkvrr97nvs.md) | maintenance | 2020-01-13 08:00 UTC | 2020-01-13 11:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance USA T-Mobile](https://rewindex.com/company/sinch/incidents/pkg2653rlw79.md) | maintenance | 2020-01-13 08:00 UTC | 2020-01-13 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] T-Mobile US SMS Carrier Maintenance -  January 13, 00:00 - 03:00 PT](https://rewindex.com/company/twilio/incidents/v9kgk0k6mzq3.md) | maintenance | 2020-01-13 08:00 UTC | 2020-01-13 11:01 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] General maintenance](https://rewindex.com/company/jfrog/incidents/3bwhkv7c6v43.md) | maintenance | 2020-01-13 10:51 UTC | 2020-01-13 17:51 UTC | resolved |

## Cite this

10 vendor-reported incidents started on 2020-01-13 (UTC) across 9 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-01-13
- Citation: Rewindex daily outage roundup, “Outages on January 13, 2020” (2020-01-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-01-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 13, 2020 (2020-01-13)](https://rewindex.com/outages/2020-01-13)`


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Canonical: https://rewindex.com/outages/2020-01-13 · Markdown: https://rewindex.com/outages/2020-01-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:42.490Z