CompaniesXeroMonthly reportsJanuary 2020
Xero in January 2020: incidents, uptime and changes
5incidents posted
1labelled major or critical
99.57%free of major/critical
98.66%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 3 h 9 min, incident time 9 h 55 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 4
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some users are intermittently being logged out of Xero. | Major | 3.1 h | resolved | 01-16 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some users are experiencing slowness and errors in WorkflowMax and XPM | Minor | 44 min | resolved | 01-13 | |
| Users experiencing slowness and errors in WorkflowMax and Xero Practice Manager | Minor | 2.1 h | resolved | 01-14 | |
| Some of our users are receiving an error when registering for courses on Xero Central | Minor | 2.0 h | resolved | 01-14 | |
| Some users are unable to see the navigation bar in Xero | Minor | 1.9 h | resolved | 01-28 |
Cite this
Xero posted 5 status incidents in January 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Xero in January 2020
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/2020/01