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CompaniesXeroMonthly reportsDecember 2019

Xero in December 2019: incidents, uptime and changes

6incidents posted
2labelled major or critical
99.63%free of major/critical
99.24%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 43 min, incident time 5 h 37 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 3 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Xero Central - Users are unable to log into Xero CentralCritical2.1 hresolved12-03
Some users are currently receiving errors when accessing XeroMajor35 minresolved12-10

Other incidents 4

IncidentImpactStartedDurationStatusDay
Some users are experiencing errors and slowness in WorkflowMax and Xero Practice ManagerMinor36 minresolved12-02
Some users are seeing Browser Compatibility warnings in WorkflowMax and Xero Practice Manager.Minor24 minresolved12-09
Some users are unable to access XeroNo impact listed0 minresolved12-11
Users are having issues with information updating on reports and in the Client Manager in WorkflowMax and Xero Practice Manager.Minor1.9 hresolved12-23

Cite this

Xero posted 6 status incidents in December 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in December 2019
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2019/12

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